The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over service delays, unfulfilled orders, and poor communication. Many reviews highlight a lack of responsiveness from customer service once payment is made, leading to feelings of being scammed. Customers frequently report receiving incorrect or subpar products that do not match their expectations. While some initial interactions are described as professional and engaging, this positive sentiment quickly dissipates post-purchase. Overall, the prevailing sentiment suggests a significant need for improvement in reliability, transparency, and customer support to restore trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
Never order anything from this site, worst experience, order a Swiss chocolate cake and delivered some shot crap cake, and paid 3100 INR for that $#*!
Hi friends becareful with this website and especially one lady(very rude)please dont order anything from this website
Very rude lady and i never see this type of rude lady in my entire life and they took all my money from my card and then not responding to my phone calls.
I lost all my money.
I ordered Strawberry cool cake with 15 roses and received only white forest cake. Very poor service from your customer service person. When we ask what was the problem in the delivery. That lady shout to me. This is not the right way to reply a customer and you are loosing your business with this kind of staffs.
Big cheater with worst service. They are looting customers and then they used to say DO WHATEVER YOU CAN Do not do any order from them they will take your money and then will not serve you. Attaching proof for their cheating.
Scamming people worst customer service and i didt receive what I had ordered... They are taking advantage of surprise delivery... I ordered 1kg cake I received half kg, other product also were sent different from what I had ordered... Never ever again
This is a scam site, don't believe them. Since I paid for the order, I have not heard back from them. They blocked my number.
I was ordered wedding gift for our colleague. After placing the order i haven't received any updates on my delivery from there end. The suppose to deliver by Nov/14/2021 and when i check the status on Nov - 14 which was showing order is processing. I call them and the lady told me that they don't have deliver service to the outskirt of that city and they need additional 600 RS for delivery to that particular location. But the thing is that before placing order i have confirmed whether they can deliver to that particular location and they confirmed it. But if they have any difficulties they suppose to contact me but they didn't even contact me and i was keep following up with them. At the end of conversation i suggested them i will assign someone to pick from your location they said ok. But afterwards i haven't received any update from them and they're not responding to the text and not even picking the phone.
EVERYONE PLEASE KEEP IN MIND DO NOT PLACE ORDER FROM THIS WEBSITE IF YOU PLACE ORDER MIGHT BE YOU WILL BE THERE NEXT PREY!
STAY AWAYYYYY! UNPROFESSIONAL AND TRULY SCAM!
I just alert the people not to go the 'myflowergift.com" portal, this is totally non-professional and cheating site, you never get what you are ordering or you may not get it, the money will lost and you will not get it back, so don't order any items and not use this portal, I just had an incident which was totally lost.
They do not keep to their word. Very arrogant staff. They call and message continuously and cant get their orders right. Would not recommend them. Given their costly items, one would have expected better service. But really disappointed.
I had placed order of flower, teddy and chocolate through this site for birthday day do my niece. Prior to order they confirmed items are available. I also paid for additional amount for confirmed time delivery. After placing the order they inform flowers are not available and they can add more chocolate and we agreed for the same. Once I follow up item is on the way for delivery. But they didn't deliver the items on the birthday. I am writing this review next day and until now they don't deliver the items. There is lady answering the phone no ending with 619 is really don't know how to behave to a costumer. Guys don't order through this site. They have no professionalism. This site is just like a scammer site
Not even 1 star can be clicked for this company! I have never ever had an experience like this. The whole company is a scam. Till they receive payment they are the sweetest! Once the payment is gone. The real color comes out.
I chose a cake that the lady suggested for me, Sugar Free, ( from the link she provided, of course one of the most expensive one in their website) and an additional plant as an add on as suggested by their website at check out. After the payment is gone she messaged me that both the chosen cake and the plant are not available ( Not even a sorry). I asked about the options and she gave just the usual black forest, white forest and red velvet! ( of course the ones which are available in the local bakeries!) I requested for more options and she just said NOT POSSIBLE and Blocked me in whatsapp! I was really shocked. I tried calling her and she kept rejecting my calls. And at last when she picked up she was actually shouting at me! I asked her is this the way you treat your customers... and she said YES! WOW... i did not even know what to reply to such a rude lady. I do not know why such employees are there for a service company. Then she emailed saying that "Whatever is available will be delivered"!
I still can not believe that such scammers are out there without any shame! They take orders showing great options in their website... once payment received, they will buy some cheap cake from the local bakery and deliver! No refund options obviously!
1. I have ordered 3 things... A cake which they didn't deliver as per the picture, balloons and flowers and non of them was same as per the order which i selected.
2. The balloon was missing in fact they charged for the balloons
3 The sender name was not mentioned and i requested them to mention senders name while ordering in the page and before the order was placed again i reminded them to mention senders name and they didn't mention senders name
4 they charged me including the delivery at the beginning and the next day they asked me to pay again extra for the delivery charges mentioning the location is very far.
EVEN AFTER I PAID A LOT MY ORDER WAS COMPLETELY BAD AND NOT SATISFACTORY
5 I contacted the page a lady answered my call and i asked her regarding the mistakes and she is just saying "mistakes can happen"... she didn't have any courtesy to speak in an apologizing way.
Such a bad experience ever. I would request no one to order from this $#*! page
Very bad service... They fraudulent. Don't ever try to order here. They didn't response to your call after receiving your money..
Please do not Order from this Company...!
I Ordered for a Irish Coffee cake priced at Rs. 1625 on top of that I requested for a delivery at night and paid extra amount of Rs. 200, total Rs. 1825.
The Cake was not delivered on time, it was delivered two days later (some lame excuse of receiver phone not reachable on day 1, festival so shop closed on day 2, no current on day 3.
On top of all these, the cake delivered was a cheap cake with some white & green color on top.
I'm not in the country, had ordered a cake and waited for them to deliver on the same day, I coordinated with the person in India and gave her the number. After constant calls, eventually they blocked our number and just told us to check the mail.
They ate up my money and outrightly said that they went to the location but no one was there which is and absolute lie because I was in constant touch with the person who was getting the cake.
I could send you screenshots of the way they spoke to me through mail. Zero regards for their customers and complete unwillingness to help us in any way. Very disrespectful behavior and I feel insulted and embarrassed for ever trusting their website.
They're a scam and please spam their website and shut it down
I order cake and chocolates before i order i confirmed address with sales team after they're confirmation i order around 5000 INR. After that they are not delivered when i contact them no responds also. Today i contact which they mentioned mobile number the girl is talk vary rudely and block my number. I can't get a responds i love to rise compliant legally. They're cheating people
I had ordered a bouquet of flowers n a cake for my fiancé on 28th of this month which is today n I had asked for the midnight delivery by paying extra charges on their official website where I got the confirmation from the sales executive saying that it's gonna be done for sure but unfortunately they have failed to do so as given an assurance by them, as my girl got the gift on the previous day.
Secondly the message on the cake was not written n the cake was entirely blank with no words n that was the height of it.
Last but not the least when I got through them on WhatsApp n informed them about the misleading of this particular issue no team member had the courtesy to respond to me neither anyone from the management apologised for their inconvenience.
Therefore I suggest everyone not to gift any thing to their loved ones using this highly impotent/pathetic website.
Please do not make a blunder of urself like how I have done to my own self.
Regards: Edel Rebello
Worst service I ever had. On the day of the deliver they asked for extra delivery charges since the address is on outskirts(which is not). They should have emailed one day the same but they failed to do so. Last year also same thing happened i have literally followed for the order till my friend has received it. No time sense at all and never thing the day is important thats the reason customers will send the orders on specific occasion and day. And also they never refund the money instead will give a credit note. What the use of credit note when a customer already had a bad experience with the website and will he order again?
Answer: I was so mad that they cheated me and i curse myself that i did not read the review before ordering. But after reading the review i think its good that they did not deliver my order because delivering cheap things on my frnds bday would have been even worse.
Answer: Order was not as it was the quality was very bad n brand wad changed
Answer: Better not to choose this fraudulent website. Expect terrible answers from the customer support incase u dont receive the exact or nearly similar product. Mere dissatisfying and ur occassion will definetely get spoiled
Answer: Never.! :D
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