BEWARE of sites like these advertised on TV. I've been dealing with unfortunate people who has tried these fraudulent softwares that are the problems to begin with.
DO NOT - I REPEAT DO NOT purchase this service. If you have make sure you get them to remove your credit card. They automatically charge it month after month or year after year, whichever you signed up. They refuse to remove the charge from my credit card even when I asked to speak with a supervisor and it is impossible to get a representative in the US on the phone. AGAIN DO NOT USE THIS SERVICE UNLESS YOU WANT TO PAY AND PAY AND PAY
Fantastic technical and customer support. I have been using us tech support over ten years. Their service is the best i have seen in the industry i trust and will always retain us tech support
The response time was fabulous. The technician was knowledgeable and got my computer back up and running in no time. Thank you for the tremendous service!
I had problem with my mouse. Asked assistance from US Tech Support and with 1 hour system was diagnose with defective mouse and also had my PC cleaned and optimized. Thank you tech support.
Excellent tech guys, very relatable and patient. My computer is in great shape right now! The tech guys were very great in explaining what they were doing with my computer!
My problem today was with the computer not communicating with my wireless printer. The technician was great but it may be a faulty printer so the problem could not be fixed.
Tech on phone was able to help and understand the problem with cd/dvd external drive. Was able to give and show reason dvd would not play dvd, but would play cd. Player laser was not functioning.
Same problems as most people.
My solution was to reload my operation system.
I purchased "PANDA ANTI VIRUS."
Get it on line protects all three of my computers and cost under $20,
Mail order.
My PC was super slow before they cleaned the memory and update certain parts of my PC. I wasnt even able to open my game Valorant before this and now i can play! Thank y'all so much!
My computer had many error messages and problems. US Tech support fixed them fast. I appreciate the professional technician help in answering all questions. Thank you.
I want to thank MYCLEAN PC... after I looked at it and then decided NOT to PURCHASE, they left me a little gift on my computer. The problem is it's the gift that keeps on giving and giving and giving.
I now have a MY CLEAN PC VIRUS POP UP AD THAT WILL NOT STOP.
Note to management: This is not the way to build customer confidence.
AVOID MY CLEAN PC!
Thanks to USTECHSUPPORT's new policy, Technician "Joshua" was able to both answered my initial call, then provided immediate support. It was so nice to work with just one Technician! Once Joshua and I briefly discussed my concerns about command (Cmd) netstat IP addresses listed on my PC Laptop, he remote logged-on, installed corrective software, removed suspicious software, then enhance my computers performance. I really like USTECHSUPPORT's new policy allowing the same Technician to both take initial calls then provide service. Because of this new policy I'm much more likely to recommend USTECHSUPPORT to family and friends. I currently have a 2 Year (+6 Month) pre-paid service contract. I would gladly buy a longer contract now if one were available. Especially if I could be assured of receiving the concise prompt professional service Technicians like Joshua provided when I need assistance. Thank you USTECHSUPPORT!
QUACKERY! I knew there was something fishy about this company when I had to call a different number to get an "activation code". Not only that, an old lady reading a script tried to get me to buy some BS tech service for $199 then just dropped it to $99 after I didn't "sound" interested. I was NEVER interested, I just wanted to see if $19.99 would actually make my computer faster. LoL From the fake scan screens they put on your computer to make you think you have a lot wrong to the lady's fake reactions when I told her how many errors showed up on my screen. Geez, I can't even believe I let her talk that long. I didn't really feel like being rude to an old lady so I let her finish her shotty pitch and immediately uninstalled the 2 programs and called to cancel the service. My advice to you, is not sign up if you get to read this first and if you've already signed up, don't ask for the $19.99 back or he'll make your life miserable. Then, of course, save the cancellation email they send you.
It took less than 5 minutes to fix my problem. Thanks. Well worth the monthly fees for my membership. I have been a customer for over 5 years and never had a problem they couldn't fix for me.
I used the USTech Icon to run a scan. My computer has been so slow and a couple of my everyday programs would not open up. So I called to see if I could fix all the issuer
I don't know about the negative reviews but UST has always been there & helpful for me when I needed them to be. Then again sometimes the problem isn't always the computer but the user!
Been with US Tech, My Clean PC for years and any problems that I've had have always been taken care of professionally. Great to have them there when you get in a jam!
Unable to solve bluetooth problem. Had computer all day and falled to inform me that he was done working on it. Had to callback and second tech helped restore my apps etc
I am not tech savvy and rely on those that are to help me with these issues when I get in a pickle. USTech Support has NEVER failed me. The gentlemen I worked with today was FABULOUS and thorough for which I am grateful and reminds me how lucky I am to have this service! Thank you -- thank you THANK YOU!
Overview
MyCleanPC has a rating of 2.7 stars from 490 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyCleanPC most frequently mention and credit card. MyCleanPC ranks 3rd among Antivirus Software sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members