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MyCleanPC

How would you rate MyCleanPC?
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Michigan
1 review
0 helpful votes
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Beware of this company
November 25, 2010

Beware of this company. I did purchase the software for 19.99, then had to call to activate it which seemed very odd. When I called I got a tech on the line who remoted into my PC. The blantant lies were hard to believe. The tech indicated I had a very nasty virus that had disabled my Norton AntiVirus program (totally not true).
While he was remoted in, he kept pulling up reports that were obviously pdf files, and insisting that I was infected with a identify theft program. He then had to consult with a Tier 2 technician saying they were afraid to work on my computer since the virus could harm their computers. After the consultation they decided they could remove the virus for 299.99. I declined. I then contacted both Norton and HP who both assured me I had no such virus. I was relatively sure I didn't have one but wanted to double check. The deceptive practices were beyond belief. On a good note, the program did find 417 registery errors and I used the program to remove them, which resulted in increased speed to my PC.

Date of experience: November 25, 2010
Texas
1 review
0 helpful votes
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I had pop-ups displaying fake warning message and a phone number to call and get the issue fixed. The technician was very quick in fixing the issue. Thanks.

Date of experience: January 3, 2018
Maryland
1 review
0 helpful votes
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Problem Solved
April 13, 2020

I was having issues with my Laptop, but the technician who attended to me solved the problem for me. He was very cordial and friendly, he did every thing to my satisfaction. Thank you so very much.

Date of experience: April 13, 2020
Texas
1 review
0 helpful votes
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I haven't gone online to test. But the servicer was the fastest ever from this company, Jose. Who answered my call, was super ultra pleasant to deal with!

Date of experience: January 3, 2018
Illinois
1 review
0 helpful votes
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Crazy screen fixed
October 20, 2020

Screen was not right, tech support fixed and made it better. Fixed in a short time and i didn't have to worry about fixing the screen, tech did all of it.

Date of experience: October 20, 2020
Georgia
1 review
0 helpful votes
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Updated Software Install
November 30, 2020

Technician was very polite and knowledgeable about procedure and had the new update installed and up and running within a very short period of time. Would definitely use the service again.

Date of experience: November 30, 2020
Texas
1 review
0 helpful votes
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I received a message supposedly from Microsoft that I had a virus and unless I called their number my computer would be shut down. I call US Tech and the issue was taken care of in about an hour.

Date of experience: January 3, 2018
Texas
1 review
0 helpful votes
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It was working fine
December 8, 2017

It was working fine. I closed the computer down and when I reopened it, it came up with a strange opening screen. I couldn't get into any of my files. It appears to be ok now.

Date of experience: January 3, 2018
North Carolina
1 review
0 helpful votes
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The computer cleanup was done by a well qualified technician. I was able to speak straight to the technician who did the repair work. I really liked this part instead of going through a third party.

Date of experience: March 8, 2018
France
1 review
2 helpful votes
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So called free version offers far less than ccleaner.
Apparently offers incentives to bloggers to dupe public into installing
Then user is nagged to death to register and pay for "other features"

Date of experience: August 9, 2020
Texas
1 review
0 helpful votes
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Hurt by Bad Scammers.
November 30, 2020

They did a Job. In helping me. I had an Issue within two weeks. An finally someone saved me. I feel better But I hope to talk to them more an learn about them as well.

Date of experience: November 29, 2020
Pakistan
1 review
0 helpful votes
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I availed there services and they were completely mind blowing. First of all it cleaned my PC of all the junk making it faster and it also helped me protect it from viruses

Date of experience: June 29, 2022
Florida
1 review
0 helpful votes
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Good value
March 28, 2020

When you have an issue with my computer they get on and solve the problem. It is important to have someone that works on your computer is easy to understand.

Date of experience: March 27, 2020
Canada
1 review
0 helpful votes
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Good for the money
January 27, 2020

They looked after your computer when you have a problem 24-7. They solved my problem, no problem. I recommend P. C. Clean to anyone that has a laptop or computer.

Date of experience: January 27, 2020
Illinois
1 review
0 helpful votes
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One Happy Hombre
December 1, 2020

The technician was extremely easy to understand work with and he definitely knew what he was doing fixed problem in short order, and everything worked as it was supposed to.

Date of experience: December 1, 2020
Texas
1 review
1 helpful vote
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Love MyCleanPC program
August 22, 2018

I love the program and all the support I receive when I call in weekly to get my computer cleaned up and running faster. Absolutely a great value considering the cost if my computer crashed

Date of experience: August 22, 2018
Oklahoma
1 review
0 helpful votes
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Jeremy K.
October 2, 2020

Very professional, courteous and knowledgeable. Jeremy fixed the problem within minutes of diagnosing the problem... Bravo Jeremy, you're the reason I stay with "My Clean PC"

Date of experience: October 1, 2020
Pennsylvania
1 review
0 helpful votes
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Fixed a computer issue
November 23, 2020

Excellent service. Techs were of great help always courteous and helpful. Hopefully I will never need you again but if I do I know I will get excellent results.

Date of experience: November 23, 2020
Texas
2 reviews
0 helpful votes
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I had a problem with my emails writing over to my outlook account from Yahoo. Jonathan was able to do a thorough check and was able to correct the issue. Thank you Jonathan and Merry Christmas!

Date of experience: January 3, 2018
Pakistan
1 review
0 helpful votes
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Amazing
June 29, 2022

Amazing program that is easy to use. I like MyCleanPC the best. I have been buying this for my computer for 2 years. It is the best thing out there for the price

Date of experience: June 29, 2022

Overview

MyCleanPC has a rating of 2.7 stars from 490 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyCleanPC most frequently mention and credit card. MyCleanPC ranks 3rd among Antivirus Software sites.

service
27
value
27
shipping
16
returns
24
quality
28
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