QUACKERY! I knew there was something fishy about this company when I had to call a different number to get an "activation code". Not only that, an old lady reading a script tried to get me to buy some BS tech service for $199 then just dropped it to $99 after I didn't "sound" interested. I was NEVER interested, I just wanted to see if $19.99 would actually make my computer faster. LoL From the fake scan screens they put on your computer to make you think you have a lot wrong to the lady's fake reactions when I told her how many errors showed up on my screen. Geez, I can't even believe I let her talk that long. I didn't really feel like being rude to an old lady so I let her finish her shotty pitch and immediately uninstalled the 2 programs and called to cancel the service. My advice to you, is not sign up if you get to read this first and if you've already signed up, don't ask for the $19.99 back or he'll make your life miserable. Then, of course, save the cancellation email they send you.