I posted an ad on MyBuilder then selected a roofer to install some Velux windows in my house, based on them having decent reviews. Roofer stated he needed a down payment to purchase the windows, which seemed reasonable as it was approx £2000 worth. Roofer has now done a runner and it's only too late that I've looked into what MyBuilder claims is a verified review process: there's absolutely no verification required and anybody can claim to have hired a contractor simply to put reviews on there. Cost me £2000 to find that out
The builder Big Bear Bros has taken over twenty thousand pounds stolen my hob my kitchen cupboard doors kept two radiators and left house unfinished. Due to him not paying his staff they expected money off me and when I refused they took their equipment yesterday morning after screaming at my friend and have left house unfinished. Not happy I got them from your site. Disgusted and I am now informing the police
We got them of mybuilder stay well away from them fitted my bathroom 3 leaks not able to use bathroom called text no response more cowboy builders of mybuilder site and look at the door he a joiner ffs
Hi I'm a tradesman, Gas engineer.
This site is a scam.
You have to pay £10 odd to be 'shortlisted' for a job which means you can just have the supposed customer details.
I did this twice and the 'customer' was some random call centre in London.
So I think they have people create fake jobs to get money from 'leads' fraudulently.
I can't be bothered to pursue just paid £18 to stop getting harassing emails and deleted account.
I advertised for someone to clear all weeds from my front and back garden. Patrick came on time and did a fantastic job at an extremely reasonable price. I highly recommend him to anyone who is interested in hiring a punctual,pleasant and hardworking person
Catherine Wilson Sept 16 2023
Be aware of this company,I made account with,my builder, got message,to react on jobs,I showed intrest on one job,in response i person send me number, when called person never responded and after 1 week had to pay £25to my builder.
Such a scam,never try it as abuilder if you are looking for work
I was looking on MyBuilder this morning for an electrician to do a job outside. Sean Shear called and was round within half an hour of me putting request on site. Did a great job. I would certainly recommend him and I will certainly use him again.
I M very happy with the service I received from Alex.
He replied straight away, gave me the price an I accept it an fixed thd date, as they advice us to get a quote from at list 4 so I was bit septical that I should have few more quote!.He sound genuine and must say he was down to earth did so much extra and never charge, I even offered more money but he won't take it. I recommend him 100% did very good job and very nice person.God bless him
Thomas was punctual, efficient, helpful and hard working. Did decorating to a high standard, prices very reasonable and fair. A clean and tidy workman Would be happy to recommend for house decorating. We will be employing him again in the future and we are glad we found him to do our work. No hesitation in recommending Thomasz
We paid £1000 to have our roof repaired and still it leaked. We had to get another company to inspect the repairs and they stated it was a mess. It will cost £1800 to have the roof watertight. In future I will contact Checkatrade if I require any work to be done in my house.
Mybuilder is great for securing work, can't fault it. However the feedback function can undo all your hard work with a few disgruntled customers - I mean we all want to be perfect in this world but keeping up 100% job rating is stressful and doesn't reflect reality.
From our past two experiences with a roofing contractor and bathroom installer through MyBuilder.com, this website allows potential crooks to quote for jobs and, when engaged, can be found guilty of practices contravening Consumer Protection of 2008 and Consumer Right Act 2016. This can cause customers to be left with unprofessional workmanship which must then be rectified by another contractor causing distress and further expense. Why are traders allowed to use the website without any form of vetting. Totally unacceptable.
I am soo pleased with the job that Ben and his helper Bob have done! He is polite, courteous and conscientious! He has worked efficiently and effectively in digging and planting new borders for me! I love my garden more than ever. Great price. Great service and a lovely person too. Would not hesitate to recommend him... next year I want him to return to re turf the front lawn.
Thanks Ben!
Avoid my builder and rated people. They do not care if you get a trusted tradesmen as long as they get their commission on job leads. You could get a cowboy tradesmen and if your a good honest reliable and trustworthy tradesmen you can also fall foul of online fake advertising magazines. These include community first RC media who publish a fake crime prevention magazine and ask for payment for a magazine that is never distributed. I received 1 copy along with an invoice for £234. This is online publication fraud. I spoke to trading standards and they advised me about this scam. My details were passed on through my builder.
I had Niall who came to help with assembling my wardrobe, oh man was so incredible amazing, like the wardrobe didn't come with a manual he didn't stress but worked it out. I was really amazed of his work he didn't even take much time. He is kind I highly recommend him for any service you may need. Thank you once again for your good work Niall, and my builder your service is excellent. Thank you
This website made it very easy to find specific skills for all kinds of jobs. The user feedback really helped select a tradesman. I have had nothing but excellent results and would not hesitate to recommend
Beware of reviews - if it's unfavourable or neutral they will find an excuse to delete it.
Also builders in here without insurance are carrying out work - one of them broke items and then refused to claim for them saying he didn't have any
Finally workmen are often rude to customers.
All I did was ask 2 builders if they'd like some work and Mybuilder website have been emailing me everyday with underhand marketing. I didn't even tick the box or give permission for them to contact me. Just 2 builders. Theres not even a unsubscribe link on any of the emails, which is illegal.
If you want a heating engineer, look no further than NG Heating Services. They diagnosed my water problem which no-one else had been able to do, researched the best water softener for my circumstances and fitted it efficiently. Charles and his colleague arrived promptly and could not be faulted for efficiency, charm and friendliness. There was a small leak subsequently and this was dealt with within 2 days.
In our opinion and the information we have collated, MyBuilder website do little if anything to check out the Traders that they charge for using their website. And whilst with everything, there are genuine people and tradesmen out there, there are also those who are most definitely not. We have encountered a really poor bathroom/kitchen fitter from Abingdon, who is bankrupt, did not turn up, did not finish the job ect. However, as the Tradesman can put his advert on, do a couple of jobs and take the advert down, you are not able to leave a review, thus accurate records are not evident. The Tradesman can then, just re-open his account a few weeks later, and all previous feedback is closed. Take care
Answer: From what I gather they just check. Insurances! No qualifications or registration checks at all!
Answer: Hi Mitsy, the service is completely free for homeowners.
Answer: Well you can always try, in anyway they would remove your reviews as they did mine. Depend which trader though! Some of them seems to be more protected than others...
MyBuilder has a rating of 2.4 stars from 491 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyBuilder most frequently mention customer service, shortlist fee and fake jobs. MyBuilder ranks 4th among Contractors sites.