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Mudify

Overview

Mudify has a rating of 4.5 stars from 362 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Mudify most frequently mention customer service, great experience and lift kit. Mudify ranks 15th among Auto Accessories sites.

service
27
value
27
shipping
25
returns
11
quality
63
This company responds to reviews on average within 39 days

Instant Feedback

175 reviews
How would you rate Mudify?
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Pennsylvania
1 review
0 helpful votes
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Great lift
June 9, 2022

Great product and the shipped fast would order again.

Date of experience: June 9, 2022
District of Columbia
1 review
4 helpful votes
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Quick, courteous- great
April 21, 2023

Thank you! All was good - appreciate your help………..

Date of experience: April 21, 2023
Thaisbely F. Mudify Rep
over a year old

Hey James, thank you for taking the time to leave us a 5-star review. Your feedback is greatly appreciated!

Pennsylvania
1 review
0 helpful votes
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Shopping Experience
July 28, 2022

Shopping experience was easy and completed efficiently with no problems.

Date of experience: July 28, 2022
California
1 review
0 helpful votes
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OME 3" Kit
April 19, 2022

Great customer service, friendly, know and helpful.

Date of experience: April 19, 2022
Kevin A. Mudify Rep
over a year old

Thank you so much for your review, Tim!

Florida
1 review
0 helpful votes
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Suspension
March 23, 2022

The experience was good and items arrived sooner than expected.

Date of experience: March 23, 2022
Mudify O. Mudify Rep
over a year old

Jason, thank you so much for your review! Maybe next time we will get 5 stars!

Florida
1 review
0 helpful votes
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Excellent service
May 13, 2022

Products received on time, excellent product quality and great customer service.

10/10

Date of experience: May 13, 2022
Arizona
1 review
0 helpful votes
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OME 3.5 Inch
June 27, 2022

Fast shipping, quick install, increased ride quality instantly.

Date of experience: June 27, 2022
New Hampshire
1 review
7 helpful votes
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Fast and easy
June 10, 2023

OME 3" lift. Was shipped out quickly and all made it here. I'd order again for sure.

Date of experience: June 10, 2023
California
1 review
1 helpful vote
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Good customer service
January 22, 2023

Great overall experience! Customer service helped get me the rims I wanted at a fair price.

Date of experience: January 22, 2023
Thaisbely F. Mudify Rep
over a year old

Hi Joseph, thank you for taking the time to leave us a review. We appreciate your feedback and will use it to continue providing the best service possible!

Mississippi
1 review
0 helpful votes
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Fantastic Cusimer Service!
February 21, 2022

They helped answer all my suspension questions and get me the right products!

Date of experience: February 21, 2022
Mudify O. Mudify Rep
over a year old

Thank you so much for your review, Jesse!

Washington
1 review
0 helpful votes
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Great Customer Support
December 30, 2022

Easy to find what I needed. Staff is super friendly and knowledgeable.

Date of experience: December 30, 2022
Thaisbely F. Mudify Rep
over a year old

Hey Randall, thank you so much for taking the time to review our service. Your feedback is greatly appreciated.

California
1 review
1 helpful vote
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Good customer service
January 28, 2023

Called me before sending out product to verify. A++

Date of experience: January 28, 2023
Thaisbely F. Mudify Rep
over a year old

Hey Thomas, thank you for taking the time to leave us a review. We appreciate your feedback and will use it to continue providing the best service possible!

California
1 review
4 helpful votes
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100% Will but from Mudify again
July 1, 2023

Great experience, parts came in just a couple of days and it was extremely smooth.

Date of experience: July 1, 2023
Hawaii
1 review
0 helpful votes
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Professional Service
July 15, 2022

Joel and crew go out of their way to make this order happen!

Date of experience: July 15, 2022
Montana
1 review
0 helpful votes
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Every thing was perfect
September 27, 2022

Fast shipping and good company! I will be a repeat customer

Date of experience: September 27, 2022
California
1 review
0 helpful votes
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Amazing
May 21, 2022

Quick and great customer service can't wait to get them installed

Date of experience: May 21, 2022
Connecticut
1 review
1 helpful vote
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Crazy
September 9, 2022

Extremely long wait times for a item listed as being in stock very little communication involved

Mudify attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 10, 2022
Kevin A. Mudify Rep
over a year old

Kevin, so sorry about this. A long time has passed but just wanted to let you know that we have this covered. We installed new software that allows us to show our inventory live with 99.99% accuracy. And if something similar to this situation happens again in the future, we have an easy way to identify the issue and improve communications. Sorry this happened to you. Hope we can have a second chance! All the best!

Washington
1 review
0 helpful votes
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Customer service oriented
July 15, 2022

Very quick to respond. Made sure that we had all the parts and pieces for our project.

Date of experience: July 15, 2022
Arizona
2 reviews
0 helpful votes
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OME lift kit
October 14, 2022

Excellent fast shipping even with a hurricane in Florida

Date of experience: October 14, 2022
Kevin A. Mudify Rep
over a year old

Thanks, Mike! We try our best!

Illinois
1 review
0 helpful votes
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Easy Experience
September 4, 2023

Was super easy to find & order the exact lift I wanted.

Date of experience: September 4, 2023