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Mudify

Overview

Mudify has a rating of 4.5 stars from 362 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Mudify most frequently mention customer service, great experience and lift kit. Mudify ranks 15th among Auto Accessories sites.

service
27
value
27
shipping
25
returns
11
quality
63
This company responds to reviews on average within 39 days

Instant Feedback

175 reviews
How would you rate Mudify?
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New York
1 review
0 helpful votes
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Awesome products, thanks OME
October 18, 2022

Very fast shipping, great customer service, communication was excellent. I would definitely buy from them again.

Date of experience: October 18, 2022
Kevin A. Mudify Rep
over a year old

Thank you so much for your review Jared!

Texas
1 review
2 helpful votes
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Tacoma OME 3" lift
April 13, 2023

Lightning fast free shipping, perfect deal! All parts were as described and fit perfectly on my truck.

Date of experience: April 13, 2023
Thaisbely F. Mudify Rep
over a year old

Hi Sam, thank you for taking the time to leave us a review. We appreciate your feedback and will use it to continue providing the best service possible!

New Jersey
1 review
0 helpful votes
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Real Customer Service
August 4, 2022

Eddy was the best Customer Agent! He identified the real problem and brought solution ASAP! Thanks a lot Eddy!

Date of experience: August 4, 2022
California
1 review
12 helpful votes
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Quick delivery - assembled kit
November 26, 2023

Took advantage of the black Friday deal and bought the assembled 3 inch lift kit for my GX460. Delivery was quick and price was great!

Date of experience: November 26, 2023
Thaisbely F. Mudify Rep
over a year old

Hi Walter, thank you for taking the time to leave us a 5-star review. We appreciate your feedback and will use it to continue providing the best service possible!

Oklahoma
1 review
1 helpful vote
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Helpful rep, quick shipping
November 18, 2023

Ordered a lift for a '17 4runner. The rep called to make sure I got everything I needed. Everything showed up as promised. Great experience.

Date of experience: November 18, 2023
Thaisbely F. Mudify Rep
over a year old

Hey David, thank you for taking the time to leave us a 5-star review and for sharing your thoughts on our company. We appreciate your feedback and will use it to continue providing the best service possible!

Michigan
1 review
2 helpful votes
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Helpful Support Team
September 7, 2022

Mudify Team was quick to answer questions and kept me informed on order updates. I was very pleased with their service and I love my OME lift kit!

Date of experience: September 7, 2022
Mississippi
1 review
13 helpful votes
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Easy
March 8, 2024

Mudify answered my question and sent me the appropriate parts immediately. I'm back driving in less than a week.

Date of experience: March 8, 2024
Thaisbeth F. Mudify Rep
over a year old

We appreciate your review! It's wonderful to know you're happy with your purchase!

South Carolina
1 review
0 helpful votes
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Over and above…
December 5, 2022

Service was great. Got my quick needs handled same
Day and stemless. Miguel on the chat was knowledgeable and got it done. Thanks again.

Date of experience: December 5, 2022
Thaisbely F. Mudify Rep
over a year old

Hey William, thank you for taking the time to leave us review. We are glad Miguel could help! We appreciate your feedback and will use it to continue providing the best service possible.

Illinois
1 review
5 helpful votes
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G Wagon Shocks and Springs
June 3, 2024

Everything came on time and packaged correctly! Install tomorrow!

Date of experience: May 24, 2024
Thaisbeth F. Mudify Rep
11 months ago

Thank you so much for your review! :)

Washington
1 review
3 helpful votes
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Package delivery
June 2, 2024

Arrived with all components still in box. Not bad for heavy items.

Date of experience: May 23, 2024
Thaisbeth F. Mudify Rep
11 months ago

Thank you so much for your review! :)

Kentucky
1 review
8 helpful votes
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3 inch lift kit
May 1, 2024

I received everything I ordered and all came as expected. Directions were fairly easy to follow.

Date of experience: April 21, 2024
Thaisbeth F. Mudify Rep
12 months ago

Thank you so much for your review! :)

Nevada
1 review
6 helpful votes
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Great shop and good prices.
May 22, 2024

Very fast shipping and great prices. All parts fit as described.

Date of experience: May 11, 2024
Thaisbeth F. Mudify Rep
11 months ago

Thank you so much for your review! :)

California
1 review
0 helpful votes
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Great service. Delivered ahead of original schedule. Appreciate the follow up if delivery.

Date of experience: May 7, 2024
Thaisbeth F. Mudify Rep
12 months ago

Thank you so much for your review! :)

Pennsylvania
1 review
3 helpful votes
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Incredible customer service.
November 16, 2023

I was called to provide info for parts not displayed on the website. My order shipped the next day.

Date of experience: November 16, 2023
Thaisbely F. Mudify Rep
over a year old

Hi Juston, thank you for taking the time to leave us a review and for sharing your thoughts on our company. We appreciate your feedback and will use it to continue providing the best service possible!

Colorado
1 review
0 helpful votes
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First off very satisfied,
So, I have been scammed before and you can call me paranoid cause now I almost only buy from companies that exist on better business bureau, but I took a chance and I'm glad I did. I submitted my order for the gen 1 Tacoma old man EMU heavy and within about 24 hours I got a shipping notice. This was a split ship, a box and 2 leaf spring, 3pks all together. It got to me in about 5 days. However, 1 leaf spring was missing and FedEx showed it just stopped making progress at some point. I reached out flustered via email and I got a response within a few hours saying they would check into it. Within 24 hours of that first email, I was asked what l was missing and a new package was sent out. I believe expresse shipped cause i got it in what seemed like 3 days. From the first email to the shipping I think that was around 48 hours. I'm sure everyone has a nightmare story about buying stuff online, especially something that has a lot of money tired up in it. I have to say no nightmare story here. This company was courteous and communicative and despite have a shipping snafu, I would buy from them again. I know they will take care of me or any other customer and with a good attitude, which is key these days.

Also worth a mention, they send you everything you need. They kit the kit so to speak. If you buy this set up from most places, you have to toss in some exhaust hangars and you also have to punch out the bushings the springs to put in the nicer ones, but this company takes the guess work out of that and has it kitted to reduce some of that hassle. I relay appreciated that. Their kit price was extremely competitive and after seeing they add-ins that were included, it was hard to look anywhere else.

Thank you!

Date of experience: June 23, 2022
Massachusetts
1 review
6 helpful votes
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Maybe include packaging next time
May 7, 2024

Everything was good except for half $#*! shipping.and packaging

Date of experience: April 24, 2024
Thaisbeth F. Mudify Rep
12 months ago

Hi Steven,

We sincerely appreciate your review. We apologize for any inconvenience caused by shipping or packaging. Rest assured, we're continuously refining our processes to avoid such occurrences in the future. We hope for the opportunity to exceed your expectations next time and earn that coveted 5-star review. Your feedback is invaluable to our growth. Thank you once again!

Virginia
1 review
8 helpful votes
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Fair price for original Weathertech carpet
April 22, 2024

Fair price and reasonable lead time within a week.

Date of experience: April 12, 2024
Thaisbeth F. Mudify Rep
over a year old

Thank you! :)

Florida
1 review
0 helpful votes
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Great experience!
October 20, 2022

Love that they call to verify order and make sure you have everything you will need.

Date of experience: October 20, 2022
Kevin A. Mudify Rep
over a year old

Thank you so much for your review, Josh!

Georgia
1 review
9 helpful votes
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Bilstein 6112/5100 combo
April 9, 2024

Arrived quick and assembled correctly. Would order again.

Date of experience: March 30, 2024
Thaisbeth F. Mudify Rep
over a year old

Thank you so much! :)

Maryland
1 review
2 helpful votes
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ARB HD TREAD BOARDS
April 6, 2024

Always great customer service and timely deliveries.

Date of experience: March 27, 2024
Thaisbeth F. Mudify Rep
over a year old

Thank you so much for your review :)