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Mudify

Overview

Mudify has a rating of 4.5 stars from 362 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Mudify most frequently mention customer service, great experience and lift kit. Mudify ranks 15th among Auto Accessories sites.

service
27
value
27
shipping
25
returns
11
quality
63
This company responds to reviews on average within 39 days

Instant Feedback

175 reviews
How would you rate Mudify?
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California
1 review
6 helpful votes
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OME 1.5 leaf kit
March 31, 2024

Love the kit. Pain in the $#*! putting it in single-handedly but worth it. She stay perky, no more sagging.

Date of experience: March 21, 2024
Thaisbeth F. Mudify Rep
over a year old

Thank you so much for your review!

Michigan
1 review
0 helpful votes
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Damage box
October 6, 2023

Box on the inside of the bigger was was severely damaged. Haven't installed lift yet. Hopefully all is good. I will let you know. Thank you.

Date of experience: September 6, 2023
Thaisbeth F. Mudify Rep
over a year old

Hi Terri, we're sorry to hear that your experience with us did not meet your expectations. We value your feedback and will use it to improve. If you would like to discuss your experience in more detail, please reach out to us directly so we can make things right. Thank you for taking the time.

Texas
1 review
11 helpful votes
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OME 2" lift
March 7, 2024

Product was delivered on time and as ordered. The box was in perfect condition and the lift is installed, works great!

Date of experience: March 7, 2024
Thaisbeth F. Mudify Rep
over a year old

Hello Kevin! Thank you so much for taking the time to leave us a review.

Nevada
1 review
0 helpful votes
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Chatted with customer support, and they were able to answer all of my questions, and even provided a small discount. Excited to receive my lift.

Date of experience: August 12, 2022
Florida
1 review
0 helpful votes
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Great experience!
July 19, 2022

I wanted to lift my Jeep Wrangler and they recommended the old man emu BP51 lift kit…. Couldn't be more happy with my purchase! Great job guys!

Date of experience: July 19, 2022
Arkansas
1 review
1 helpful vote
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Helping without air
April 3, 2024

I needed to do a air suspension Delete and Mudify helped me get everything I needed for the job. Great price with great help.

Date of experience: March 24, 2024
Thaisbeth F. Mudify Rep
over a year old

Thank you so much for your review! :)

New York
1 review
2 helpful votes
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Great people
April 17, 2024

It was nice to speak to Eddie at mudify it was very honest and knowledgeable and told me exactly what I required and what I did not.
Great experience

Date of experience: April 7, 2024
Thaisbeth F. Mudify Rep
over a year old

Hello Dean! Thank you so much for your review!

California
2 reviews
2 helpful votes
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Air tire accessories
June 15, 2024

Great product! Fast shipping. Would recommend to family and friends

Date of experience: June 5, 2024
Thaisbeth F. Mudify Rep
11 months ago

Thank you so much! :)

Oklahoma
1 review
3 helpful votes
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OME 3" Lift
November 19, 2023

Good service and was able to modify the order thru customer service. Quick delivery and a great product.

Date of experience: November 19, 2023
Thaisbely F. Mudify Rep
over a year old

Hi Doug, thank you for taking the time to leave us a 5-star review. We appreciate your feedback and will use it to continue providing the best service possible!

California
1 review
4 helpful votes
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Excellent customer service
May 26, 2023

I was surprised to hear a follow-up on my order through a telephone. They make sure that I place the correct order for my truck.

Date of experience: May 26, 2023
Illinois
1 review
1 helpful vote
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New Suspension System
June 13, 2024

Parts were high quality and delivered as promised!

Date of experience: June 3, 2024
Thaisbeth F. Mudify Rep
11 months ago

Thank you so much for your review :)

Montana
1 review
7 helpful votes
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Suspension
June 13, 2024

I had Shipping issues but everything worked out for the better!

Date of experience: June 3, 2024
Thaisbeth F. Mudify Rep
11 months ago

Hello Dewey! Thank you for taking the time to leave a review. Rest assured, we're continuously refining our processes to avoid such occurrences in the future. We hope to exceed your expectations and earn that coveted 5-star review next time. Your feedback is invaluable to our growth. Thank you once again!

Oregon
1 review
3 helpful votes
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Weather tech mats
June 13, 2024

Quick shipping great price correct part the first time thank you!

Date of experience: June 3, 2024
Thaisbeth F. Mudify Rep
11 months ago

Thank you so much! :)

Washington
1 review
0 helpful votes
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Great all around
July 3, 2022

Great products, excellent service and customer service is great. This will be my new go to site for my future purchases.

Date of experience: July 3, 2022
Washington
1 review
7 helpful votes
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Thank you
April 23, 2023

Glad to be able to get the parts I needed. Customer service was responsive and helpful to my questions and needs

Date of experience: April 23, 2023
Thaisbely F. Mudify Rep
over a year old

Hi Will, thank you for taking the time to leave us a 5-star review. We appreciate your feedback and will use it to continue providing the best service possible!

Kansas
1 review
3 helpful votes
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Quick, Quality Shipping
June 3, 2023

The parts came from two different places. One delivery from California, the next from Florida. Everything arrived packaged wonderfully.

Date of experience: June 3, 2023
New York
1 review
15 helpful votes
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Ome upc
December 30, 2023

Ordered, received, installed. Thats was my easy.super smooth fast transaction! If only all purchases be this simple

Date of experience: December 30, 2023
Thaisbely F. Mudify Rep
over a year old

Hi Frank, thank you for taking the time to leave us a 5-star review. We appreciate your feedback and will use it to continue providing the best service possible!

Massachusetts
1 review
1 helpful vote
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Picture that u see isn't what you get
June 2, 2022

Never again never again never again never again never again never again never again never again never again

Mudify attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 2, 2022
Kevin A. Mudify Rep
over a year old

Hello Omar, we are very sorry that you had a bad experience with our website. As we explained to you over the phone, the kit you bought clearly states in the description the parts that are included and the ones that are not included. That is why you have to manually select the add-ons in order to be included. Please do not hesitate to reach out to us so we can properly assist you.

Florida
1 review
1 helpful vote
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Nitto tires
July 19, 2022

Excellent service and communication, tracking numbers was provided in less than 2 hrs.
These guys are the real deal.

Date of experience: July 19, 2022
Bahamas
1 review
0 helpful votes
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Definitely recommend!
January 25, 2022

Mudify got my order to me in time for an upcoming trip because of their fast shipping. Thanks Joel and team! I really appreciate your help!

Date of experience: January 25, 2022