Overview
Mudify has a rating of 4.5 stars from 362 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Mudify most frequently mention customer service, great experience and lift kit. Mudify ranks 15th among Auto Accessories sites.
Instant Feedback
Eddie and Miguel were very helpful in making sure I got the correct suspension package for my Tacoma.
Friendly and fast service!
They helped me research and make sure everything I needed was compatible with my vehicle. Great team to work with. Highly recommend!
Great product fast shipping and great treat of my seller David
Easy and great experience, glad you have the military discount as well! Will be back to buy more in the future!
Thank you so much for your kind review!
Eddie was awesome. Called me immediately after my order to make sure that i had ordered what i truly needed.
Miguel was very helpful in answering my questions. Lift kit showed up in 1 week. Thanks for all the help.
Hi Darryl, we’re pleased that Miguel was able to provide you with exceptional service. We appreciate your feedback and will use it to continue providing the best service possible. Thank you!
Great customer service. Received a follow up call after placing my order to make sure I ordered the correct item.
Thank you so much for your review! :)
They reached out to make sure the products I ordered were what I was looking for. Excellent customer service.
As expected! Thank you! Box came in nice undamaged. Everything inside was secured and good. The base rack was in new condition. Everything was great.
Hello Brent! Thank you so much for your review!
Not only did Mudify have the best price, the service was exceptional and I greatly appreciated the technical answers to my many questions to confirm I was getting the right shocks.
Fast delivery. Great product,will order from these guys again
Thank you so much! :)
I would buy from modify again, they were fast accurate with the parts I got and the coil springs I got were amazing as well
Thank you so much for such a great review! Glad we could help! :)
Contacted support numerous times to try and get a return for an item I purchased, worst support I've had for off-road parts. Purchase elsewhere
Hello Alex! We trust you're doing well! We're truly sorry to hear about your experience as expressed in your review. However, upon reviewing our records, we've found that we did assist you with your return and promptly processed your refund, contrary to what was mentioned. Should you have any further queries or require assistance, please feel free to let us know.
Gives the vehicle a better ride quality over stock, rugged look and peace of mind when replacing 100,000 mile stock componentry.
Hi Richard, thank you for taking the time to leave us a 5-star review. We really appreciate it!
Joel and his team of professionals at Mudify simplifying the painstaking process of navigating the world of lifts, suspensions and all thing off-road. They operate a first-rate world class customer service department who are standing by to answer your questions or concerns. Thanks to Joel and Team Mudify, I am sporting with confidence a 2021 Toyota 4Runner TRDOR equipped with a 3inch Old Man Emu BP-51 full suspension ready to tackle all my off-road adventures. I highly recommend and fully endorse Mudify for all your off-road needs
J Santos
CTX-4R
Everything came as expected but it came one box at a time, over a week. It could have been the location of the parts or fed ex.
Thank you so much for your review :)
Shipping boxes were damaged a piece of hardware is visibly bent (not sure what it is but it a ring that came with the struts.
Hi Isabelle,
We sincerely appreciate your review. We apologize for any inconvenience caused by the damage to the shipping box. Rest assured, we're continuously refining our processes to avoid such occurrences in the future. We hope for the opportunity to exceed your expectations next time and earn that coveted 5-star review. Your feedback is invaluable to our growth. Thank you once again!
A+ transaction! Miguel called to make sure I had exactly what I needed.Great customer service!
Thanks.
Hi Greg, thank you for taking the time to leave us a review. We’re pleased that Miguel was able to provide you with exceptional service. We appreciate your feedback and will use it to continue providing the best service possible!
It was easy to find and order all the parts I needed. Shipping was fast and everything was received in great condition.
Thank you so much for your review :)
I got everything I wanted on time. Even the stuff I accidentally ordered was caught before it was shipped.
Thank you so much for your review! :)
At Mudify we offer accessories such as lift kits, performance lighting, base racks, air compressors, recovery gear, and more for 4Runners, Tacoma, Tundras, Jeeps, among other vehicles.
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- Miami, Florida, United States
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Business History
In 2021 Mudify launched its website in all the United States territory.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for your review, Mack! We are glad that we could assist you! Best regards