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mSpy

Overview

mSpy has a rating of 4.2 stars from 2,140 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and online activity. mSpy ranks 3rd among Mobile Applications sites.

service
400
value
387
shipping
228
returns
325
quality
372
This company responds to reviews on average within 10 days
+1793
How would you rate mSpy?
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GB
1 review
0 helpful votes
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Browsing boundaries
July 30, 2024

With all the negativity online, I worried about the content my child might be exposed to. MSpy's Browser History Monitoring lets me see the websites they visit. It's a great tool to have open conversations about online safety and set appropriate browsing boundaries.

Date of experience: July 20, 2024
Poland
1 review
0 helpful votes
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I don't recommend
August 6, 2024

After several attempts, the service does not work again. The resignation from the service is incomprehensible. I do not even know when I agreed to some additional help paid monthly. Wanting to use it, I could not, the system says that the number is incorrect. If not, I do not recommend.

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 27, 2024
Sergey V. mSpy Rep
8 months ago

Thanks for contacting our Support Team!

Please accept our apologies due to the inconvenience caused by this problem.

We recommend you to contact our Technical Support Department in the Live Chat at mspy.com where we can assist you in real-time.

You can enter the Live Chat from mspy.com website or click Chat in your profile from the menu.

GB
1 review
0 helpful votes
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Screen time addiction
July 29, 2024

MSpy's app-blocking feature has been a godsend! My child was spending way too much time on certain apps (especially games), and it was affecting their sleep and studies. Now, I can schedule screen time limits and restrict access to specific apps during designated times.

Date of experience: July 19, 2024
GB
1 review
0 helpful votes
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Remote control is a plus
July 29, 2024

My kids are active on social media, and it used to stress me out. With mSpy, I can remotely monitor their posts and activity, like texts and media files. It's a great way to keep an eye on things without being intrusive.

Date of experience: July 19, 2024
Canada
1 review
0 helpful votes
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DO NOT PURCHASE! Very misleading on what they offer. I was under the impression once I purchased the premium subscription(160$) I would have complete access to the target phone (text, apps, etc) that is not the case. Unless you jailbreak the phone or get the Ultimate package ($330) you do not have access to those things. Also the App is not compatible with IPhone. Now I am stuck with this for a year. Very disappointed! DONT WASTE YOUR MONEY!

Date of experience: September 13, 2024
GB
1 review
0 helpful votes
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No problem with TInder
July 30, 2024

I'm a single parent with a young adult child, I was a bit nervous about their dating life. MSpy's Tinder Monitoring feature completely eased my worries. I can see their Tinder matches and messages, which allows me to offer guidance and ensure they're safe while dating online.

Date of experience: July 20, 2024
GB
1 review
0 helpful votes
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Not All Apps Are Created Equal
August 1, 2024

I made a HUGE mistake. Downloaded some other monitoring app before mSpy, and let me tell you, it was a disaster! The interface was confusing, the features were limited, and half the time, it just wouldn't work. Complete waste of money. Thankfully, I found mSpy! It's like night and day. Easy to set up, user-friendly interface, and the features are actually useful. I can see everything I need to see, from my kid's texts to their browsing history. The customer service is top-notch. Had a quick question about a feature, and they responded right away.

Date of experience: July 22, 2024
GB
1 review
0 helpful votes
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Perfect for Employee Control
August 1, 2024

I wasn't sure about mSpy initially, but it has exceeded my expectations. We use it to monitor company devices, and it ensures employees stay productive. The app is discreet, and the reporting features are detailed. Customer support helped me through the setup process, and they've been great ever since. Worth the investment.

Date of experience: July 22, 2024
GB
1 review
0 helpful votes
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Found better version
August 1, 2024

Tried out the mSpy demo. The interface wasn't super amazing, but it was decent. Just a basic, clean design that totally made sense. Then checked out the "Compatibility" section and stumbled upon the mSpy Extreme. This "extreme" version had all the cool features I actually needed. Been using it ever since and haven't looked back.

Date of experience: July 22, 2024
California
1 review
0 helpful votes
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Very helpfull
April 13, 2025

Einfach toll das Service, ich liebe es und bin dankbar für die Hilfe

Date of experience: April 3, 2025
Sergey V. mSpy Rep
1 week ago

Liebe Sonja,
Vielen Dank für Ihre 5-Sterne-Bewertung und Ihre freundlichen Worte! Wir freuen uns sehr, dass Sie mit unserem Service zufrieden sind und unsere Hilfe schätzen. Ihre Zufriedenheit hat für uns oberste Priorität!
Wenn Sie Hilfe benötigen, sind wir jederzeit für Sie da!
MSPY-Support

France
1 review
0 helpful votes
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Service client super efficace et reactif
April 14, 2025

Toutes mes questions ont été traitées efficacement.

Date of experience: April 4, 2025
Sergey V. mSpy Rep
1 week ago

Cher Cédrick,
Merci pour votre note 5 étoiles et votre retour! Nous sommes ravis d'apprendre que toutes vos questions ont été traitées efficacement.
Si vous avez besoin d'aide, nous sommes toujours là pour vous aider!
Assistance MSPY

GB
1 review
0 helpful votes
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Geofencing Alerts are the best!
July 30, 2024

Ever since my teenager started driving, I worried sick about their whereabouts. MSpy's Geofencing Alerts have been a lifesaver! I set up safe zones around their school and home, and now I get notified if they ever leave or enter those areas unexpectedly. It's a huge relief knowing they're safe.

Date of experience: July 20, 2024
GB
1 review
0 helpful votes
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Photo evidence worth a thousand words
July 29, 2024

MSpy's Screenrecording feature has been surprisingly helpful. I realized that my daughter (15) was drinking alcohol at parties. I did not expect this because she was always on time and her friends seemed very reliable. I had a serious conversation and now I am monitoring her behaviour.

Date of experience: July 19, 2024
GB
1 review
0 helpful votes
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My Experience with mSpy
July 29, 2024

I wasn't looking for this, but mSpy helped me uncover my husband's infidelity. The Instagram monitoring feature revealed conversations he was trying to hide. It was a heartbreaking discovery, but at least I knew the truth.

Date of experience: July 19, 2024
GB
1 review
0 helpful votes
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Lost phone recovery
July 29, 2024

MSpy's phone locator feature saved the day when I lost my phone! I was able to track its location and retrieve it quickly. It's a lifesaver for anyone who worries about misplacing their phone. Love it!

Date of experience: July 19, 2024
Canada
1 review
0 helpful votes
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I downloaded the app and it did not work on my phone or my daughters. I asked for a refund the same day and had to sent countless emails and in the end they told me I couldn't get my money back. Total rip off. Their customer service sucks. Do not buy this service. It's expensive, doesn't work properly and you won't get your money back.

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 15, 2024
Sergey V. mSpy Rep
8 months ago

Dear Customer,

Please accept our apologies due to the inconvenience caused by this problem. Our Billing Department has already provided you with alternatives, please check your email.

Please let us know which one is suitable for you, and we will gladly help you set it up.

If you come across any other difficulties, let us know, we will gladly help!

GB
1 review
0 helpful votes
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Keylogger works really well
August 1, 2024

MSpy has tons of cool features, but my favorite has to be the keylogger. I thought it recorded deleted messages that were sent but then deleted or unsent. So, I got a bit confused when I saw message fragments in the reports. Thought it was a bug. After reading all of them, I realized that those were the messages that were typed but not sent.

You can always check deleted messages if you download a backup and recover them, but only mSpy can show you unsent texts. A solid 10/10 for the keylogger!

Date of experience: July 22, 2024
GB
1 review
1 helpful vote
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Lifesaver
August 1, 2024

Used mSpy. I shouldn't have had to do this, but my husband was cheating, and he was gaslighting me! "Crazy," "imagining things" – I was losing my mind. Downloaded mSpy, but felt like a total creep. But then it took screenshots. Late-night chats, flirty as all heck. The truth, clear as day. MSpy didn't fix the marriage, but it fixed me. Proof I wasn't crazy.

Date of experience: July 22, 2024
Indiana
2 reviews
2 helpful votes
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Fraudulent Purchasing Process
August 12, 2024

BE CATIOUS THEY'RE A SCAM!
They said it will be $11.99 for a month they charge my card $12.99 the charge my card additional $139 that was unauthorized, I immediately tried to dispute the charge and never access the service but I'm still stuck $139 for a service that has never been activated so please careful they're full of hidden fees

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 2, 2024
Sergey V. mSpy Rep
8 months ago

Dear Valued Customer,

We sincerely apologize for the negative experience you've had. We take all feedback very seriously and want to assure you that it is never our intention to cause frustration or distress.

Regarding the charges, please note that any additional amounts deducted might be due to optional services or features that were selected during the purchase process. However, we understand how this could be frustrating and would like to help clarify or rectify any unintended charges.

Our goal is to maintain transparency and provide the best possible service, so we truly regret if this was not your experience. We would greatly appreciate it if you could provide us with your account details via a private message or email at support@mspy.com, so we can investigate your case further and ensure this issue is resolved promptly.

Thank you for bringing this to our attention. We hope to have the opportunity to make things right for you.

Egypt
1 review
1 helpful vote
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You are not an honest company
July 20, 2024

I do not recommend dealing with them! I dealt with them and paid a full year's subscription and did not get good service. They ask me to reinstall twice after the data transmission was interrupted due to technical problems through them. When I requested a refund according to the policies, my subscription was due for 14 days according to the policies, and my correspondence was ignored. I tried to write to them for a whole week and 4 complaints, and finally they responded to me on the eighth day by reinstalling it for the third time, and I did not see any real help from them, and now I want to get my money back and I do not know how, and they do not want to return my money to me, and they have no integrity at all.

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 10, 2024
Sergey V. mSpy Rep
8 months ago

Dear Customer,

Please accept our apologies due to the inconvenience caused by this problem. Our Billing Department has already provided you with alternatives, please check your email.

Please let us know which one is suitable for you, and we will gladly help you set it up.

If you come across any other difficulties, let us know, we will gladly help!