From the business
mSpy has provided professional monitoring and tracking software to customers in more than 180 countries. Tracking solutions are delivered to consumers, businesses, corporations, educational, governmental, and non-profit organizations. Our software is extensively tested and updated regularly to ensure a stable operating environment for our customers. mSpy is the most powerful cell phone spy and tracking software that lets you monitor any iPhone/iPad or Android phone and tablets.
mSpy Reviews Summary
mSpy has a rating of 4.3 stars from 2,268 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and support team. mSpy ranks 9th among Mobile Applications sites.
One of the best things about mSpy is the sense of security it gives me as a parent. I feel more in control and reassured, knowing that I can see what's happening and respond appropriately if needed.
Thanks to their clear YouTube tutorials, setting up mSpy was quick and straightforward. I was able to start using all the features without any confusion.
Dear Diogo,
Thank you for the 5-star rating and for sharing your experience!
We’re glad to know the software was easy to set up.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
The app's interface is very intuitive, and even my parents could figure it out without any trouble. It's nice to have something that's easy for everyone to use.
Dear Liam,
Thank you for the 5-star rating and for sharing your experience!
We’re glad to hear our software is user-friendly.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
The app works well and rarely has issues. If something does come up, the support team—especially Kit Nord—is quick and effective. Thanks for being results-oriented!
Dear Sarah,
Thank you for the 5-star rating and for sharing your experience!
We’re glad to hear that the software runs smoothly and that our support team was able to assist you quickly.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
Although I had a few issues getting a refund, the Instagram support manager worked diligently with me to resolve it. They showed real patience and perseverance, which I truly appreciated during a stressful time.
Dear David,
Thank you for the 5-star rating and for sharing your experience!
We’re glad to hear that the support team was patient and dedicated in helping you resolve the refund issue.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
I've been using mSpy for a while now, and I trust it to keep my kids safe online. Once everything was connected, I didn't have to constantly adjust settings. All the information I need is conveniently displayed on the dashboard, making it easy to keep an eye on things.
Dear Nunzia,
Thank you for the 5-star rating and for sharing your experience!
We’re happy to hear that mSpy provides you with reliable protection and a user-friendly dashboard to monitor.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
The app helped me identify that my child was experiencing bullying at school, which allowed me to address the issue before it escalated.
Dear Tiago,
Thank you for the 5-star rating and for sharing your experience!
We’re glad to hear our software helped you identify bullying early.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
Setting up location alerts has been incredibly helpful. I now get notifications whenever my child enters or leaves certain areas, which helps me ensure they're where they're supposed to be.
Dear Barbara,
Thank you for the 5-star rating and for sharing your experience!
We’re glad to hear that setting up location alerts has been so helpful for you.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
What I really appreciate is being able to view all of my child's phone activity from anywhere. Whether I'm at work, running errands, or at home, I can check in without being intrusive or having to ask constant questions.
Dear Cornelia,
Thank you for the 5-star rating and for sharing your experience!
We’re glad to hear that our software helps you remotely monitor the target device.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
My daughter is glued to her phone, but now I can see what she's doing in real time. I'm relieved to know she's not accessing harmful content while I'm at work.
Dear Lotario,
Thank you for the 5-star rating and for sharing your experience!
We’re glad to know our software helps you stay informed and brings peace of mind while you're away.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
With the Live Screen Streaming feature, I no longer have to rely on my kids to tell me what they're doing on their phones. I can quickly check their screens and be sure they're safe from any harmful content or negative influences.
Dear Magdalena,
Thank you for the 5-star rating and for sharing your experience!
We’re glad the Live Screen Streaming feature helps you stay informed and gives you peace of mind.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
It feels like I have an extra set of eyes looking out for what my kids are doing online. It's a huge relief to know that I can check in anytime and stay informed about their digital world.
Dear Saenz,
Thank you for the 5-star rating and for sharing your experience!
We’re glad to hear that mSpy gives you peace of mind by helping you stay informed about your kids’ online activities.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
Page Lank was incredibly helpful in assisting me with reconnecting my device. They explained everything clearly, ensuring I understood how to access and use the new features.
Dear Kathryn,
Thank you for the 5-star rating and for sharing your experience!
We’re happy to hear that our customer support team provided clear guidance and helped you reconnect your target device smoothly.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
The live screenshot feature is fantastic! I can sort the screenshots by date, making everything easy to organize.
Dear Cedric,
Thank you for the 5-star rating and for sharing your experience!
We’re glad to hear that you find the live screenshot feature fantastic.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
Thomas york e mspy sono il top, un eccellente servizio clienti e un ottima applicazione, mi sto trovando veramente bene, la consiglio vivamente
Cara Elisa,
Grazie per la valutazione a 5 stelle e per aver condiviso la tua esperienza!
Siamo felici di sapere che sei soddisfatta sia del nostro servizio clienti che del software mSpy.
Il nostro team fa del suo meglio per migliorare costantemente il software e offrire le migliori soluzioni possibili.
Se hai bisogno di assistenza, siamo sempre qui per aiutarti!
Supporto mSpy
SCAM WARNING – Stay Away from mSpy!
This is by far the worst online service I have ever encountered.
I purchased mSpy expecting a working parental control app. Instead, the software did not work at all, despite following every single installation step provided by their support team. I spent hours trying to make it work on the target Android device – but it never functioned as promised.
When I asked for a refund (as their own refund policy states they must give one if the technical issue cannot be resolved), they simply refused. Instead, they offered "6 months of free service" for an app that doesn't even work. I declined, and their support kept replying with robotic, copy-paste messages that ignored my actual complaint.
I later discovered hundreds of other people with the same issue – on Trustpilot, Reddit, forums, and YouTube. Many call this a well-designed scam: take the money, delay support, and avoid refunding no matter what.
If you're considering mSpy – DON'T DO IT. Save your time, money, and energy.
I've already filed a chargeback through my bank, and I will be reporting this company to consumer protection authorities. This is not just bad service – it is deceptive business practice.
Avoid mSpy at all costs.
Dear Vugar,
Thank you for your feedback, and we’re truly sorry to hear about your frustration.
After carefully reviewing your case, we noticed that the target device hasn’t updated its data yet. Without this update, some features may not function properly. Please allow a few hours after the app installation, and the synchronization will happen automatically.
To help you, our Billing Manager has already offered you a free 6-month subscription. However, it appears that this offer was declined.
We want to emphasize that we are not a scam we are a legitimate company and take customer satisfaction seriously.
That said, we’re still here to help! Please review the email from our Billing Department with the available alternatives. Let us know which one best suits you, and we’ll gladly guide you through the setup or work toward the best possible resolution.
I recently tried the call recorder and was pleasantly surprised by how effective it is. As soon as it's set up, it starts working. I've been using it for a week now, and it's captured everything – a great addition to the toolkit.
Dear Jazzlyn,
Thank you for the 5-star rating and for sharing your experience!
We’re glad to hear that the call recording feature has been so effective and reliable for you.
Our team does its best to improve the software and provide the best solutions. If you need any assistance, we’re always here to help!
MSpy support
Viewing my child's photo gallery remotely has helped me understand more about what they're experiencing. Sometimes, pictures say more than words.
Dear Angus,
Thank you for the 5-star rating and for sharing your experience!
We’re glad to know that with mSpy, you can monitor photos on the target device.
Our team does its best to improve the software and provide the best solutions. If you need any assistance, we’re always here to help!
MSpy support
As a business owner, I use mSpy's location tracking to check on employees in the field. Sending a simple link lets me confirm their whereabouts instantly. It's accurate and has made coordination easier.
Dear Maddison,
Thank you for the 5-star rating and for sharing your experience!
We’re happy to know that mSpy’s location tracking feature is helpful for your work.
Our team does its best to provide the best solutions. If you need any assistance, we’re always here to help!
MSpy support
I decided to try mSpy after a very stressful experience – my son wasn't answering his phone for hours. I feared the worst, but his battery had just died. That's when I realised I needed something more reliable. A friend recommended mSpy, and it's honestly been the best decision I've made this year.
Dear Lisa,
Thank you for the 5-star rating and for sharing your experience! We’re happy to hear that mSpy helps you stay informed.
Our team strives to deliver the best solutions. If you need any assistance, we’re always here to help!
MSpy support
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Dear Janice,
Thank you for the 5-star rating and for sharing your experience!
We’re glad mSpy helps you stay informed and in control.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support