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Georgia
2 reviews
0 helpful votes
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Boots
February 15, 2016

Bought 2 pair of boots for my boys, they
Love them so much! Price was amazing!
Will def be purchasing all of our dirt bike
Stuff from yall in the future!

Date of experience: February 15, 2016
Arizona
1 review
0 helpful votes
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Customer service
January 5, 2016

Put a order in for some boots wife paid with card got a phone call asked for Cathy and so no Cathy here the lady said ok then hung up so I called the number and asked who it was now a gentleman answered a it was your company I said can I help u he had said they were calling to say card declined so ok let me get another one from her well I guess that was a bother little attitude I got then I said if I am goin to get treated like that then cancel my order then he laugh about it that's not funny that was for my boys Christmas so I ordered somewhere else after that now that's not how to treat someone

Date of experience: January 5, 2016
Illinois
1 review
0 helpful votes
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BEST
August 16, 2018

Very fast shipping and great prices, with best quality, Easy to buy from Motorcrossgiant. Customer Support Also best.

Date of experience: August 15, 2018
Maryland
1 review
0 helpful votes
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Wrong Name and Wrong Parts!
December 26, 2015

I ordered parts from MotocrossGiant for the first time on 12/17/15 and they were not shipped until 12/22/15. Ok I figured I would not get them until after the holiday but I was wrong. They were delivered on 12/24/15 and left on my porch. I was happy to see my parts sitting on my porch but I knew they were not right because the box looked too small for the parts I ordered. When I picked up the box and looked at the address label and seen how it was not even labeled correctly I was dissappointed. Then I was even more dissappointed when I oppened the box to see the wrong parts for a entirely different bike then I have. I think I got someone elses order and someone else got my order. The worst possible experince with my order. I ordered parts for my Gl1800 and got parts for a Can Am Spider.

Date of experience: December 26, 2015
Utah
1 review
0 helpful votes
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Christmas success!
December 27, 2015

My son loved the back pack. It had pockets for all of his technology, helmet, keys and more. I loved the price and free shipping. Thanks MotocrossGiant!

Date of experience: December 26, 2015
Oregon
1 review
0 helpful votes
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Great Service, terrific assistance.
December 27, 2015

Unfortunately, I will have to return riding boots. Thought they were 3 buckle boots and were only two. Good looking boots, but insufficient ankle support for racing.

Date of experience: December 26, 2015
Australia
1 review
0 helpful votes
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Personal Service From a Giant Seller
December 3, 2015

I've shopped with these guys for a number of years and have always felt like I get quick and personal responses to any questions or concerns. Great prices and great service... couldn't ask for more.

Date of experience: December 3, 2015
Nevada
1 review
0 helpful votes
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Awesome!
December 18, 2015

My experience was great the people were extremely nice over the phone helpful over the Internet chat and shipping was quick! Thanks guys we will defiantly be using you again!

Date of experience: December 18, 2015
Canada
1 review
0 helpful votes
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Grandma's gifts
December 24, 2015

I know absolutely nothing about what I was purchasing so used live chat which was very helpful. Shipping was very prompt ensuring delivery on time for Christmas. Thank you.

Date of experience: December 23, 2015
Virginia
1 review
0 helpful votes
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Christmas Gift
December 21, 2015

The order process was easy and the delivery was faster than expected. The items looked good and are for my son-in-law who will give them a more thorough inspection.

Date of experience: December 21, 2015
Ohio
1 review
0 helpful votes
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Good job.
December 23, 2015

I was a little upset about how long it took to ship, but was surprised on how fast it got to me in Ohio. I will for sure order again as long as they have the best price. They have so far.

Date of experience: December 23, 2015
Georgia
1 review
0 helpful votes
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Christmas Gift From Staff
January 18, 2016

Ordered gear for my son with a gift card from my team. Emails and calls from customer service were great. Not having the sizes and the slow shipping were not as good as Rocky Mountain.

Thanks,
Dan

Date of experience: January 18, 2016
Oklahoma
1 review
0 helpful votes
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Just slow
February 24, 2016

No issues really except it took over a week for my order to ship. I ordered a jersey from a different website and received it before you even shipped my order

Date of experience: February 24, 2016
Missouri
1 review
0 helpful votes
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Christmas 00001
January 5, 2016

I received a nice product in a fairly timely manner. The price was a bit steep though. However, you were the only company I found that carried anything for an infant/toddler... so thank you for that!

Date of experience: January 4, 2016
Canada
1 review
0 helpful votes
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Trouble with tracking information
December 14, 2015

I have made several phone calls for tracking information, they keep telling me they will return phone call with the information but I haven't heard anything yet.

Date of experience: December 14, 2015
Arizona
1 review
0 helpful votes
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Wrong item sent
December 12, 2015

The receipt states the item I requested but the actual shirt is different. Now I need to take the time to return it and hope our arrives before Christmas.

Date of experience: December 12, 2015
Canada
1 review
0 helpful votes
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Arrived as I hoped it would.
December 8, 2015

It arrived quickly after ordering considering it came from the US to Canada.
Was correct and easy to pick up and know where it was with the e mails, phone calls and delivery notes.

Date of experience: December 8, 2015
Brazil
1 review
0 helpful votes
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Great Customer Support Team
December 3, 2015

I had an issue with the package shipment, but all the people from the Customer Support Team helped me to solve the issue and I get the package as expected.

Thanks a lot!

Date of experience: December 3, 2015
Australia
1 review
0 helpful votes
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Cancled my order
February 8, 2016

I went through the payment process there wasn't a currency converter and what I thought I was paying for my order wasn't what you were trying to take from my credit card the difference was lots and I was not willing to pay that much more
I ended up canceling my order not happy

Date of experience: February 8, 2016
Illinois
2 reviews
0 helpful votes
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Good service provided and products all gear here. Awesome website, got what I needed,. Excellent customer service. I Would recommend here.

Date of experience: October 30, 2019

Overview

MotocrossGiant has a rating of 3.6 stars from 392 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MotocrossGiant most frequently mention customer service, great prices and shopping experience. MotocrossGiant ranks 3rd among ATV sites.

service
13
value
13
shipping
13
returns
4
quality
11