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How would you rate MotocrossGiant?
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Illinois
1 review
0 helpful votes
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Excellent customer service
December 11, 2015

I was having difficulty tracking my order, customer service was helpful and helped me my order came the next day and the youth dirt bike clothing I ordered was exactly as pictured.

Date of experience: December 11, 2015
California
1 review
0 helpful votes
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Returned Item
December 18, 2015

Motocross Giant made it pretty easy to return my purchased item. After calling them, they directed how to do it and and my new item came quickly. Thanks for making it easy.

Date of experience: December 18, 2015
Minnesota
1 review
0 helpful votes
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Out of stock
December 29, 2015

I ordered a motocross jersey for a Christmas present. My order was processing for almost a week when I decided to email motocrossgiant customer service because I didn't understand what was taking so long for my order to ship... when I received an email back, only 2 days before christmas from customer service they told me that there was -1 jersey in stock and that they could not complete my order for me... I never received a message from the company telling me this jersey was out of stock. If I hadn't emailed customer service, I wonder if I would have ever received anything from the company? Customer service offered me to pick out another item, or a full refund. I was so upset, especially because it was 2 days from Christmas and now I had no gift to give... I wanted a full refund ASAP. I received the refund nearly a week later... Initially I was pleased with the website, but I doubt I ever use this company again. After learning that the jersey I wanted was out of stock I went back to the Internet to see if I could find anything similar... I found the same exact jersey in a better variety of sizes for about $20.00 cheaper on a different site, and it shipped the same day I ordered it. I guess I learned to do more research before ordering online...

Date of experience: December 29, 2015
California
2 reviews
1 helpful vote
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Awesome
December 3, 2015

Anything and everything I've ordered I've been very satisfied with. Also anything I've ordered has always gotten to me on or before the date specified. Thanks.

Date of experience: December 3, 2015
Kansas
1 review
0 helpful votes
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Horrible experience
January 5, 2016

It's been about 5 or 6 weeks and stiil no pants and they did horrible at putting custom letters and numbers on jersey and sent me wrong pants two time on my first order

Date of experience: January 5, 2016
Oregon
1 review
0 helpful votes
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Kawasaki Hat - Huge disappointment!
January 7, 2016

Hat that was shipped was a youth size and not an adult size. Also, the hat I ordered was not sent and I received the wrong hat. This was a Christmas present and my son was very disappointed.

Date of experience: January 7, 2016
Indiana
1 review
0 helpful votes
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Great hoodie
February 27, 2016

Took some time for it to be shipped, Color on logo was wrong, but we like the one got as well. Very comfy and warm.

Date of experience: February 27, 2016
Texas
6 reviews
3 helpful votes
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Wonderful selection, price and knowledge!
Great store with very helpful staff, no need to go anywhere else!

Date of experience: May 28, 2019
Georgia
1 review
0 helpful votes
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Sent wrong hats
January 11, 2016

I ordered corp. hats round brim I was sent hats flat brim big logo :( I am waiting for response to my email. About the problem. To fix this thg. Before I dispute it with visa..

Date of experience: January 11, 2016
Texas
1 review
0 helpful votes
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Disappointed
December 24, 2015

I placed my order, got a confirmation email, then a few hours later, I received a call saying that my order wasn't in stock. Had to buy from another dealer.

Date of experience: December 24, 2015
Illinois
1 review
0 helpful votes
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Orders
December 4, 2015

The ordering was a easy process. The only thing that bummed me out was it is going to take a week and a half to receive a package of just jersey and pants.

Date of experience: December 4, 2015
Canada
1 review
0 helpful votes
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Good Stuff!
December 4, 2015

It took awhile but once we got the stuuff it was very good quality and we were quite impressed with it all unfortunately it was the boots and pants were both a size too small.

Date of experience: December 4, 2015
Poland
3 reviews
1 helpful vote
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Pretty good
November 11, 2018

Pretty good selection of gear and the prices seem reasonable, delivery took some time but its understandable cuz I live far away from America.

Date of experience: November 9, 2018
Washington
2 reviews
0 helpful votes
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Amazing!
December 6, 2015

Truly amazing customer service. I ordered these Fox shorts before a vacation and Motocross Giant went the extra mile to make sure I had them ontime.

Date of experience: December 6, 2015
California
1 review
1 helpful vote
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Hassle free
December 3, 2015

The site is very user friendly. Great one stop shop for all my moto needs great products. I will definitely buy from them again.

Date of experience: December 3, 2015
New York
1 review
0 helpful votes
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Customer Service
December 27, 2015

Customer service was great the lady called me to fix an issue with my order and got my products sooner then she said. Overall experience A+

Date of experience: December 27, 2015
California
1 review
0 helpful votes
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Good experience
December 5, 2015

All products came as described and in perfect condition. Shipping could of been a little quicker since it was in the same state.

Date of experience: December 5, 2015
New Zealand
1 review
0 helpful votes
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Overall experience
December 3, 2015

Having dealt direct from New Zealand with Motocross Giant they have not let me down. All purchases have been processed correctly and promptly.

Date of experience: December 3, 2015
New York
2 reviews
0 helpful votes
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Terrible service
December 5, 2015

Ordered goggles on November 26. The money has been taken out of my account but I have yet to receive the merchandise.

Date of experience: December 5, 2015
California
2 reviews
0 helpful votes
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Multiple sized gear
December 20, 2015

Motocross giant is easy and helpful, whether you're in the store or shopping online.it was quick and we received it fairly quickly.

Date of experience: December 20, 2015

Overview

MotocrossGiant has a rating of 3.6 stars from 392 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MotocrossGiant most frequently mention customer service, great prices and shopping experience. MotocrossGiant ranks 3rd among ATV sites.

service
13
value
13
shipping
13
returns
4
quality
11