Developed in part with a grant from
the National Science Foundation
Review of MooseJaw

MooseJaw reviews

Is this your business?
6 reviews
32200 North Avis Suite 100,
Madison Heights,, MI 48071
Tel: 877.MOOSEJAW (1.877.666.7352)
privacy@moosejaw.com

6 Reviews From Our Community

Service
0
Value
0
Shipping
0
Returns
0
Quality
0

All Reviews

katew110
1 review
0 helpful votes
1/17/19

The site is no better than any other outdoor retailer. Prices are exactly the same as their competitors. The Moosejaw bucks is a complete scam. Anytime you use a promo code they reduce the item so it does not qualify for the 10%. The result is a mere 2.5% which is no better than your credit card rewards program and no real bonus to the customer. Additionally the Moosejaw customer service is insensitive to customer experience. This alone is a reason to never shop at Moosejaw.

mwami
19 reviews
25 helpful votes
6/15/17

I'm a big fan of Moosejaw as it's a great mix of responsible retail, fun e-commerce, and fair prices for quality products. I would hate to see the Walmarts of the world destroy great stores like MooseJaw. Demand quality, not crap.

If you are a lover of the outdoors you should definitely check them out. Major brands are available and you get points for purchases. Often have deals running.

lindsaya11
2 reviews
1 helpful vote
12/8/16

I absolutely love making orders with this company. Not only are they very reliable, their customer service is fantastic and the products they sell are wonderful. They shipped the products on-time and received everything on time and in very good packaging. I would recommend this company to everyone looking for outdoor equipment and apparel.

lisah231
1 review
2 helpful votes
12/2/16

Ordered a coat at a comparable price to other sites but wanted to take advantage of the promotional 2-day shipping. The package was sent via USPS with inaccurate tracking information. It turned out to be five days instead. Do not run promotions if you are unable to honor them as some of us have to set aside time to received packages.

Now I am attempting to return the item to no avail as the e-mails are not being sent and instead I'm given "virtual high-fives". The language used on the site is very informal and condescending in a way that I can only imagine is supposed to appeal to some sort of demographic. I found it to be very confusing and unprofessional especially since the transaction confirmation e-mail sent also uses the same informal language.

A confusing and ultimately incompetent business.

drewt10
13 reviews
2 helpful votes
10/17/16

If you need outdoor apparel, this place is it! Superb prices and shipping!

tobyk7
7 reviews
4 helpful votes
9/4/16

Fair pricing, selection. Provides Moosejaw rewards for shopping. Fast delivery.

Customer Questions & Answers

Questions? Get answers from the MooseJaw staff and other customers.
Note: this is not for reviews - click here to write a review
Get notified about new answers to your questions.
Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

Did You Find This Page Useful?

Sites You Might Also Like

Business owners: What’s your side of the story?

Register now for free – get notified of new reviews, respond to consumer feedback, add new photos to your page and much more.

Manage your business
×
Have a question about
MooseJaw?
Post Review