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I was looking for this jacket all over online and finally found it on Moosejaw. Being a little impulsive, I clicked BUY NOW before I read ANY reviews. (Not a good idea!)
So I get to these reviews and was already trying to figure out how to cancel my transaction.
I look up and call one of the locations, ask if they ACTUALLY have the jacket and if it's ACTUALLY new. Yes and yes. (Some of the reviews said they were actually selling used stuff. Gross!)
So I took my chances. NOT ONLY did the jacket arrive BEFORE they told me if would, but it was packaged perfectly and was 100% new.
Someone at the store location told me that $#*!'s Sporting Goods purchased Moosejaw a few months ago. Good to know! Maybe that's what changed the direction of their customer service and reviews.
I had an excellent shopping experience here and would recommend giving them a try!
Tip for consumers:
Don't love the voice hold message.
Products used:
Jackets
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