Overview
Moon Magic has a rating of 4.2 stars from 654 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moon Magic most frequently mention customer service, high quality and many compliments. Moon Magic ranks 8th among Custom Jewelry sites.
Instant Feedback
These pieces from Moon Magic are amazing!
I got the Flow Ring, Hipnotic Ring, and the Yin Yang Necklaces. They are truly better in real life and the rainbow colors of the moonstones are more beautiful than I expected. The rough and raw cutting of the gems in the rings makes them look natural and special, too. I wear the rings stacked with other rings, and honestly, they just look so cool.
The size is good, especially the Hipnotic Ring, it's such a statement but also still good to wear daily. The jewelry settings and the delicate little stones are wonderful, they have such good quality.
The packaging is luxurious, and it's such a sweet surprise to find a card inside with a special message!
I feel like they're such a treasure and I will definitely wear them for a long time!
My girlfriend's friend suggested Moon Magic, so I went for it.
My girlfriend was over the moon with the pisces contellation necklace. Lol The whole experience was easy, and the pieces look even better in person. Definitely worth it and i'm glad i took the recommendation.
Hello Milo,
We're so glad to hear that your girlfriend loved the Pisces constellation necklace! Thank you for trusting the recommendation and sharing your positive experience. It’s great to know the pieces exceeded your expectations. We appreciate your support!
Kind regards,
Moon Magic
I bought a ring from Moon Magic and I reached out to the customer service as I had some questions about the sizing. They were super helpful, answered all my questions very fast and in a professional manner. My ring is so beautiful, the moonstone is an eye-catcher, getting lots of complicments every time I wear it. Will definitely come back to buy more jewelry!
Hello Nathalie,
Thank you for sharing your experience! We’re delighted to hear our customer service team was able to assist you and that you love your beautiful Moonstone ring. We can’t wait to welcome you back for more stunning pieces!
Kind regards,
Moon Magic
Love my new moonstone ring! It came in the most gorgeous packaging, too. I will definitely order soon again! 🏼💎
Hello Mona,
Thank you for your lovely review! We’re so happy to hear that you love your new moonstone ring and that the packaging impressed you! We can’t wait to welcome you back for your next order. Enjoy your beautiful piece!
Kind regards,
Moon Magic
My rose quartz ring is absolutely beautiful! Such good quality.
Hello Sarah,
We're so glad you love your rose quartz ring! Thank you for your kind words—it means a lot to us. Enjoy wearing your beautiful piece!
Kind regards,
Moon Magic
Absolutely love the service and quality. Couldn't be happier with my jewellery. Purchased quite a few now. Xx
Hello Nelly,
Thank you for your wonderful feedback! We’re so glad to hear you love our service and jewelry. It’s always a pleasure to assist you, and we can’t wait to help you find more treasures from Moon Magic!
Kind regards,
Moon Magic
This company is everything. Professional and trustworthy. Supportive and helpful on all levels.
The quality of the jewellery is next to nothing absolutely superb. I've purchased so many pieces already and I am looking forward to purchasing many more. Absolutely highly recommended.
Thank you, Moon Magic xx
Very good first time experience. Bought as gift for my gf and everything was super smooth. Stones look cool in different lights (see pic)
Hello Donny,
Thank you for sharing your experience! We're thrilled to hear that your first purchase went smoothly and that the stones look stunning in different lights. We hope your girlfriend loves her gift! ✨
Kind regards,
Moon Magic
I was hesitant to buy a necklace online without seeing it, but it looks so much better in person. It's very unique and is being loved by it's new owner!
Hello Cormac,
Thank you for your feedback! We’re so glad to hear the necklace exceeded your expectations and that it’s being loved by its new owner. Enjoy wearing it!
Kind regards,
Moon Magic
Better than expected. Very good quality and the shimmer of the stones has a rainbow color.
I know it should be only a blue shimmer but seems like I am the lucky one or my girlfriend :)
Hello Alexander,
We're so glad the quality exceeded your expectations! The rainbow shimmer is a lovely surprise—thanks for sharing, and we hope your girlfriend loves it too!
Kind regards,
Moon Magic
All the crystals on the jewellery I've purchased are great quality and gorgeous colours. Their gold vermeil plating is the most durable gold plating I've had and they're the only brand I buy my jewellery from now.
Hello Ayesha,
Thank you for your wonderful review! We’re thrilled to hear you love the quality and colors of our crystals, as well as the durability of our gold vermeil plating. It’s great to know you’re a loyal customer! We’re glad we could resolve the issue, too. Your support means so much to us!
Kind regards,
Moon Magic
I have placed quite a few orders with this brand and I am very happy with the quality of all of them, the only issue I have ever had is with the mystery bundles, I was sent two rings and a necklace instead of three rings. The company have been very accommodating with this issue and are sending me another ring without having to return the necklace.
Had a very pleasant shopping experience with Moon Magic. Even their packaging is elegant, feminine and high quality. Loved everything about my purchase
Hello James,
Thank you so much for your lovely feedback! We're thrilled to hear you had a pleasant experience and loved both your purchase and our packaging. Your satisfaction means the world to us!
Kind regards,
Moon Magic
Beautiful ring, looks far more expensive than the cost. Love it! The service was excellent, quick, beautiful box! I am buying one as a gift for my niece
Hello Angela,
Thank you for your lovely review! We’re thrilled to hear you love the ring and that you had a great experience with our service. What a thoughtful gift for your niece! We appreciate your support!
Kind regards,
Moon Magic
Very easy to use site. The products came in good time and great packaging and my partner was delighted with the quality. Brilliant service. Will be back.
Hello Michael,
Thank you for your lovely feedback! We’re so glad to hear you found our site easy to use and that your partner loved the quality of the products. We appreciate your support and look forward to seeing you again soon!
Kind regards,
Moon Magic
I had a mail mishap and they were so friendly and helpful getting everything worked out. I love my new ring. :)
Hello Erica,
We're so glad we could help resolve the issue, and we're thrilled to hear you love your new ring! Thank you for your kind words and support! 😊
Kind regards,
Moon Magic
I bought a couple of jewelry for my wife and she loves them! Also contacted their support for shipping inquiry and they were super polite and helpful. Will definitely buy more!
Hello Hendrik,
Thank you for your lovely feedback! We’re thrilled to hear your wife loves the jewelry and that our support team was able to assist you. We can’t wait to help you with your next purchase!
Kind regards,
Moon Magic
This time I bought a bracelet from Moon Magic and I love it. I had one small issue and it was resolved immediately. I was happy with the outcome!
Hello Cynthia,
Thank you for your lovely review! We're so glad to hear you love your new bracelet and that we could resolve the issue quickly. Enjoy your beautiful addition to your collection! ✨
Kind regards,
Moon Magic
I ordered my numerology report and I'm really surprised, that's 100% me 💯. The report gave me a clear picture of my strengths and weaknesses and encouraged me in my plans 🤩. For each area, I was given small tasks to help me build my strengths and improve where I have weaknesses. I am really delighted to have ordered it. Thank you MoonMagic 🥰
Hello Eve,
We’re so thrilled to hear that you loved your numerology report! Thank you for sharing your experience, and we’re here to support you on your journey!
Kind regards,
Moon Magic
Since I have this ring I often find myself slightly moving the hand back and forth in the sun and watch the blue shimmer of the moonstone. And this design is so special, that even after such a long time I wear it almost every day and still love it. I'm happy it still looks as beautiful as on the first day.
I can't stop looking at my ring - even after this long time I find myself slightly moving my hand and looking at this gorgeous blue shimmering moonstone. I love jewelry that is a bit more special but can still be worn every day, that's why I've chosen those pieces, they just stand out from normal jewelry.
But beside the beautiful design, I'm really excited that after more than a year my jewelry is still as beautiful as it was when it arrived.
I bought the ring set according to the sizing guide, but wanted it to be a surprise, so I could not measure it and used a good fitting ring as a reference. The ring turned out to be too small. So I have to decide whether I return it or let it get adjusted. The return process from my country was quite troublesome, because I got the shipping address and I had 7days to return. As I got the address, it was possible to get the price for the shipping from available companies in my country. The shipping costs started at around 20% of the ring set's price. But with the risk that the size one would still need adjusting it was cheaper not to return it. When I finally got the price of the adjustment it was at about 50% of the ring set's price. Since everything took longer than expected, I wasn't able to return the rings and now they are just sitting on the shelf and not being worn.
So if the return process was more flexible or organised better, then the overall process would have been excellent.
I ordered a Black Obsidian Flow Ring from Moon magic and everything was perfect. The customer support were very helpful when I asked about shipping. Recommend
Hello Jay,
Thank you for your positive review! We're glad to hear everything went smoothly with your Black Obsidian Flow Ring and that our customer support was helpful. Your recommendation means a lot to us!
Kind regards,
Moon Magic
Can't recommend them enough. Had a question about my order and customer support was extremely fast and helpful. Jewelry came out even better than expected - my girlfriend loved it!
Hello Niklas,
Thank you for your wonderful feedback! We’re thrilled to hear that our customer support was helpful and that the jewelry exceeded your expectations. It’s great to know your girlfriend loved it! We appreciate your recommendation!
Kind regards,
Moon Magic
We believe that everyone deserves jewelry that goes beyond the surface. That’s why we handpick each gemstone not just for its beautiful gleam, but for its unique energy and potential for self-expression and healing.
✓ We use 100% authentic, ethically sourced gemstones that are independently tested by GIA (Gemological Institute Of America)
✓ Each piece is designed right here in-house, ensuring nothing but originality in every piece
✓ When it comes to quality, we don't compromise - we use the finest premium metals & have a strict quality control in place
✓ 1.8+ million followers across socials & 500k customers and counting...
✓ Beautiful, gift-ready packaging
Note from our founder - Laura:
Since 2016, Moon Magic has been creating beautiful, high-quality, and affordable jewelry that taps into the powerful energies of gems. Our pieces are not just accessories, but soulful companions designed to resonate with your inner spirit while having a modern style.
Whether you're seeking enhanced intuition, greater self-love, or a confidence boost - our jewelry is created to help you flourish. Consciously handpicked and carefully crafted, each gem offers energizing properties to enrich and beautify your daily life.
We hope the radiant glow of our gems serves you as a reminder of the incredible magic around and especially within you.
Sent with love, from our hands and hearts to yours.
With Love & Magic,
Laura
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Ingrid,
Thank you for your fantastic review! We’re so glad you love our pieces. It’s great to hear the colors and quality exceeded your expectations! Enjoy your beautiful pieces!
Kind regards,
Moon Magic