5/5 Stars - Customer for Life! Where do I even begin with Moon Magic? This company doesn't just sell jewelry – they create genuine connections, spread kindness, and somehow manage to sprinkle real magic into every interaction. I recently experienced what could have been a frustrating situation when a necklace went missing during a particularly chaotic time in my life (perimenopause with two young kids, job loss, house on the market – you know, just a typical Tuesday!). But from the moment I reached out to Moon Magic, I was met with nothing but warmth, understanding, and genuine care. Bernadeta and the entire team went above and beyond in ways that left me speechless. They didn't just replace my missing Citrine Solitaire Necklace – they treated me like family. Every email was filled with such kindness and positivity that I actually looked forward to checking my inbox. In a world where customer service often feels robotic and impersonal, Moon Magic's team made me feel seen, heard, and valued as a human being, not just a transaction. But let's talk about the jewelry itself – absolutely stunning! Each piece I've received has been crafted with incredible attention to detail. The quality is exceptional, the gemstones are gorgeous, and there's something truly special about wearing these pieces. Maybe it's the intention behind each creation, or maybe it's the love that clearly goes into every aspect of this business, but I genuinely feel different when I wear my Moon Magic jewelry. More confident, more connected to something beautiful. What really sets Moon Magic apart is their authenticity. Their packaging says "You Are Magic," and you know what? They actually mean it. This isn't just clever marketing – it's a company philosophy that permeates everything they do. From their environmental commitment (planting a tree for every piece sold!) to their genuine care for customers going through tough times, they practice what they preach. During one of the most stressful periods of my life, Moon Magic became an unexpected source of light. Their kindness reminded me that there are still good humans in this world who care about spreading joy and magic. And honestly? Since I started wearing their jewelry, my luck has genuinely started turning around. Coincidence? Maybe. But I prefer to believe in a little magic. The entire experience has been so positive that I can confidently say: Moon Magic has earned a customer for life in me, and hopefully the next life too! If you're looking for beautiful, high-quality jewelry backed by a team of genuinely wonderful humans who will treat you like family, look no further. Thank you, Moon Magic, for being exactly who you say you are. Here's to magic, manifesting, and the kindness of good humans. **Michelle K. Jahnke** *Lifelong Customer & Magic Believer*

I gave it a chance since I didn't know the store, and I loved it! Excelente!

Very nice jewelery, well made. Beautiful. True to the photos and descriptions.

Really beautiful jewelry! Great 0rice amazing look! Will order again from this company!

Swift shipment, great communication and absolutely georgeous pieces of jewelry!

Absolutely stunning, even nicer IRL than the pictures show 🥹
Will come back for moooore..

Ordered 2 beautifull rings with gemstones

Nice customerservice

Love the company

Beautiful jewelry and excellent quality. Absolutely recomendable

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Imagine preparing for your big day. I ordered a two piece set a month before the day i was to propose. -Note i am very blessed my lady would be more than satisfied with a ring from Clairs than a 2k ring piece. I was stoked on this company. So almost a month of emailing and tracking my package, the ring never made it on time…and i had to move the day to pop the question all though i had already prepared.
Week later the rings drops in, SWEET!
Had to pull a F-it moment and we left town for the big day.
I didnt have time to look at the damn thing until i was in the restroom at the hotel. Forst glance the ring was so thin but looked well shined. Put em in the ring box i also ordered and off we went when she got back.
Friends all around and family watching as i propose to her during a cheers i planned at our huge dinner party. She said yes. It was going so well she seemed very happy with her rings.
There we are sitting at the dinner table with everyone as shes showing her ring. I watched her smiling as she wipes her hands with a napkin and jumps when she notices a crystal gem fall right off… You don't understand the disappointment and sadness i saw on her and her cocky girlfriends smerks. Everyone by the end of the night asks me what company i got it from… MOON $#*!ING MAGIC YALL….

The solution - I had 3 options.
1 Return the damn thing. 2 They offered for me to buy any other ring, and then the difference.
3 send me a new one.
Ill take option 3…
So now that hopefully i get a "newer" or "fixed" ring, can i have it sent to our new adress and expedited please.?

They said they would be more than happy to help with all my issues and that they are sorry.
But we will need to charge you (4 dollars)
4 dollars! To ship it faster for my convenience!…
If that were my company, i would make it right and not think twice to ship it out and cover the 4 dollars for selling products that would just fall apart on the day you pop the big question…
My advice if you see their companys name.
MOVE ON!

-Weve moved on from that memory and another company has stepped in with much more support, quality and integrity. We are now happily married lol she gave the rings to my brothers daughters, they were stoked.

Sometimes the darkest $#*!tiest moments can be your funniest brightest moment one day.
Thanks Moon Magic for being my most $#*!tiest moment to remember.