We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation

Is Moon Magic a scam or a legit company?

asked by Tom N. on 7/7/19

17 Answers
ITS 100% scamImage
Helpful (5)
If you like paying through the nose for crappy $2 shop quality then it's legitimate. If you like to get what you pay for it's a scam
Helpful (4)
It is 100% a scam. I have ordered a ring and never got it and they refuse to give me a refund. Do not believe all you see on their website, Instagram and Facebook it's all fake and they delete every comment they do not like.
Helpful (2)
It's a scam. I never received my order but was only fed "please wait some more. We'll ship it to you soon"
Helpful (2)
Unfortunately just scam. You will never receive the parcel and they say you'll get a refund once the parcel returns, which never happens... also no tracking for the return available.
Helpful (2)
Moon Magic is a big SCAM. They're pulling a bait-and-switch on me.
Helpful (1)
Scam. The comments and reviews are all fake. They delete what they don't like.
Helpful (1)
Definitely scam! :( Did not received anything yet and looks like crap if I see photo's of other customers. The good reviews on the website are all fake.
Helpful (1)
It is a scam. Bad products that look nothing like the photo, fake reviews.
Helpful (1)
Scam for sure, they have no customer service, and too many problems to be considered a valuable business from my perspective.
Helpful (1)
Scam company. Computerized service. Refund taken without credit given back
Helpful (1)
Scam... not worth the price at all! My ring fell apart after two months of owning it! I've had way cheaper rings last much longer!
Helpful (1)
I thought they were a good company until recently when they lied to me about a return they claimed they didn't receive. With a simple look up of the tracking number you can clearly see that they did definitely receive the return.
Helpful (0)
Definitely legitimate. I ordered 3 items from them and the products were true to their appearance on the website.
Helpful (0)
Looks like it can be a scam. I'm working with customer service for a replacement item and they are trying to get me to just buy more stuff. (My ring was bent and stones fell out) Whenever I see them on SOCIAL MEDIA, I will definitely be expressing how I feel about the company so I can help out potential consumers. Buyer beware!
Helpful (0)
Hello Tom,

Thank you for your question. We are giving our best to satisfy every customer but unfortunately, this is not always possible. You can take a look at our reviews on the internet and read many stories from our happy customers.

Best regards,
Moon Magic
Helpful (0)
Yes, it is. They offer beautiful jewelry. I only bought sterling silver so far and it looks amazing. Just arrived and can't wait to wear it!
Helpful (0)

Add your answer

Posting guidelines

Ask a question

Get answers from the Moon Magic staff and other customers.

Posting guidelines
×
Have a question about
Moon Magic?
Post Review