Overview
Moon Magic has a rating of 4.1 stars from 654 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moon Magic most frequently mention customer service, high quality and many compliments. Moon Magic ranks 8th among Custom Jewelry sites.
Instant Feedback
I ordered a Black Obsidian Flow Ring from Moon magic and everything was perfect. The customer support were very helpful when I asked about shipping. Recommend
Can't recommend them enough. Had a question about my order and customer support was extremely fast and helpful. Jewelry came out even better than expected - my girlfriend loved it!
Hello Niklas,
Thank you for your wonderful feedback! We’re thrilled to hear that our customer support was helpful and that the jewelry exceeded your expectations. It’s great to know your girlfriend loved it! We appreciate your recommendation!
Kind regards,
Moon Magic
Glad they could replace my last order but my previous order was past warranty to fix. Upset that these rings some with care instructions and are not meant for everyday wear and tear. Will NOT BE BUYING FROM THIS PLACE EVER AGAIN!
Hello Joann,
We’re sorry to hear about your experience and understand your frustration. Your feedback is important, and we’ll take it into consideration as we strive to improve. Thank you for sharing your thoughts.
Kind regards,
Moon Magic
My experience with Moon Magic was great. Their response time is fast, they're helpful, and they have the most gorgeous jewelry. Love all my pieces!
Hello Chantelle,
Thank you so much for your wonderful review! We're thrilled to hear that you’re enjoying your pieces and that you had a great experience with our customer service. We look forward to serving you again!
Kind regards,
Moon Magic
I've ordered a few pieces from moon magic and I can't say enough about the jewelry! I love everything!
Hello Marguerite,
We’re so glad you took a chance on us and that you’re loving your pieces! Your enthusiasm means the world to us. Thank you for your support and for sharing your experience!
Kind regards,
Moon Magic
The order was delivered in time and on my doorstep in Kenya! All the way from moon magic.
I received updates for everything that was happening up until delivery.
Hello Douglas,
Thank you for your wonderful review! We're thrilled to hear your order arrived on time in Kenya and that you appreciated the updates. We’re glad to have you as a customer!
Kind regards,
Moon Magic
Super happy with my entire shopping experience with Moon Magic! My rings are so beautiful, I get lots of compliments every time I wear them. I already referred several people :))
Hello Maria,
Thank you for your fantastic review! We’re so glad you’re happy with your rings and that they’re getting you compliments! We truly appreciate your referrals. Enjoy wearing your beautiful pieces!
Kind regards,
Moon Magic
Loved the product and the shipping was on time. 10/10 experience!
Hello Katerina,
Thank you for the fantastic review! We're delighted to hear you loved the product and that everything arrived on time. It’s great to know we could help you find the perfect gift. We can’t wait to assist you again in the future!
Kind regards,
Moon Magic
Bonjour à toute l'équipe de Moonmagic,
Je voulais prendre un moment pour vous remercier d'avoir créé des bijoux aussi magnifiques et uniques. Mon conjoint m'a offert, pour Noël, un collier et des boucles d'oreilles de votre collection, et j'en suis tombée amoureuse dès le premier regard.
Vos créations ne sont pas seulement belles, elles dégagent une touche spéciale et intemporelle qui les rend uniques. Ce sont plus que des bijoux: ce sont des pièces pleines d'émotion et de sens. Merci de mettre autant de soin et de magie dans ce que vous faites.
Je continuerai de porter vos bijoux avec fierté et d'admirer votre travail. Joyeuses fêtes à toute votre équipe, et merci encore pour ces trésors.
Avec gratitude
Noémie xx
Hello Noémie,
Thank you so much for your heartfelt message! We're thrilled to hear that you love the necklace and earrings your partner gifted you. Your kind words mean the world to us, and we're so glad that our creations bring you joy and meaning.
Wishing you a wonderful holiday season, and we hope you continue to enjoy wearing our jewelry for many years to come!
Kind regards,
Moon Magic
I got the clear string rings and I love them. Very happy with my purchase.
Hello Lilliana,
Thank you for your wonderful feedback! We're so glad to hear that you love the rings and that you're happy with your purchase. Your satisfaction is our top priority, and it’s great to know we hit the mark! If you ever need anything else or have questions, don’t hesitate to reach out. Enjoy your rings! 💖
Kind regards,
Moon Magic
Good Quality, Most beautiful Designs, specially for kids,women and men as well,
There are huge designs and like a never ending collection.
Hello Jack,
Thank you so much for your kind words! We're thrilled to hear you love our designs for the whole family. We’re always adding new styles, so stay tuned for more!
Kind regards,
Moon Magic
I have already ordered silver necklaces and earrings from Moon Magic before. I was happy with each single one of them and I wear them often, therefore this time I decided to treat myself with a solid gold one with my birthstone :) Again, I was very pleased with what I got. But, I believe the number of orders I made with Moon Magic speaks for itself :) The chain is really beautiful and delicate and the stone changes color depending on how it catches the light.
Hello Tamara,
Thank you for your kind words! We’re thrilled to hear you’re a repeat customer and that you love your new solid gold piece. Your support means a lot to us—enjoy your beautiful jewelry!
Kind regards,
Moon Magic
Recently bought a gift for my wife who is absolutely delighted with the piece of jewelry. The whole buying experience was brilliant, from point of purchase to how the gift was delivered in the box
Hello Eoin,
Thank you for your wonderful feedback! We’re so happy to hear that your wife loved the jewelry and that you had a brilliant buying experience. We appreciate your support and look forward to helping you again in the future!
Kind regards,
Moon Magic
Have ordered multiple pieces. Well made and beautiful. Love crystals and these do not disappoint!
Hello Kristina,
Thank you for your wonderful review! We’re so glad to hear that you love the pieces you've ordered and that they meet your expectations. Your support means a lot to us!
Kind regards,
Moon Magic
I have got a Flow black obsidian ring, - it's beautiful and stunning, it looks gorgeous on finger.
Hello Stefanchuk,
Thank you for your lovely feedback! We’re thrilled to hear you love your Flow black obsidian ring—it’s truly a stunning choice. Enjoy wearing it!
Kind regards,
Moon Magic
Moon Magic creates beautiful pieces to help celebrate life's meaningful moments. And their customer service is great, too!
Hello Michelle,
Thank you for your wonderful feedback! We're so happy to hear you love our pieces and appreciate our customer service. It means a lot to us! 😊
Kind regards,
Moon Magic
So happy about my silver necklace, it's so elegant! I even order two more in gold and rose gold, (cuz why not duh) It looks sophisticated but also suits to everyday style 😍 Moon Magic one love 🥰
Hello Valery,
Thank you for your amazing review! We're thrilled you love your silver necklace and decided to go for the gold and rose gold versions too! We appreciate your support and love for Moon Magic!
Kind regards,
Moon Magic
The rose quartz was exactly the way I saw and imagined it. I have received many compliments and I would order from here again.
Hello Leah,
Thank you for your wonderful review! We’re thrilled to hear that the rose quartz lived up to your expectations and that you’ve received so many compliments. We’re also glad that our genuine stones and thoughtful designs aligned with what you were looking for. We look forward to serving you again in the future!
Kind regards,
Moon Magic
I'm in love with these pieces of arts, the quality is superb and OMG they shine so bright! The boxes are cute too! I enjoy my ring and happy I can wear it every day.
Hello Ani,
We’re so glad to hear you’re in love with your pieces! It’s fantastic that you appreciate the quality and shine, and we’re happy you’re enjoying your ring every day. Thank you for sharing!
Kind regards,
Moon Magic
Moon stone necklace and Aqua Marina beaded necklace were both beautiful and had such great detail.
Hello Arabella,
Thank you so much for your lovely review! We're thrilled to hear that you found our jewelry beautiful and detailed. Your appreciation means a lot to us, and we’re glad you’re enjoying your pieces. If you have any questions or need assistance in the future, feel free to reach out. Happy wearing! 🌟
Kind regards,
Moon Magic
We believe that everyone deserves jewelry that goes beyond the surface. That’s why we handpick each gemstone not just for its beautiful gleam, but for its unique energy and potential for self-expression and healing.
✓ We use 100% authentic, ethically sourced gemstones that are independently tested by GIA (Gemological Institute Of America)
✓ Each piece is designed right here in-house, ensuring nothing but originality in every piece
✓ When it comes to quality, we don't compromise - we use the finest premium metals & have a strict quality control in place
✓ 1.8+ million followers across socials & 500k customers and counting...
✓ Beautiful, gift-ready packaging
Note from our founder - Laura:
Since 2016, Moon Magic has been creating beautiful, high-quality, and affordable jewelry that taps into the powerful energies of gems. Our pieces are not just accessories, but soulful companions designed to resonate with your inner spirit while having a modern style.
Whether you're seeking enhanced intuition, greater self-love, or a confidence boost - our jewelry is created to help you flourish. Consciously handpicked and carefully crafted, each gem offers energizing properties to enrich and beautify your daily life.
We hope the radiant glow of our gems serves you as a reminder of the incredible magic around and especially within you.
Sent with love, from our hands and hearts to yours.
With Love & Magic,
Laura
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jay,
Thank you for your positive review! We're glad to hear everything went smoothly with your Black Obsidian Flow Ring and that our customer support was helpful. Your recommendation means a lot to us!
Kind regards,
Moon Magic