Monster Transmission

No call back left three messages in 4 days do you think any one could return your payment call nothing

I've been buying and selling transmissions for years and this is by far the biggest mistake I ever made, when we got the transmission not all the seals were installed and we caught it, we installed the transmission and it went out in 200 miles now we've been sitting on it for weeks because they want it sent back for inspection that they can't even get it picked up, meanwhile my customer is without their vehicle. 20 phone calls later maybe I'll get somewhere but I still got to wait for them to rebuild it and send it back and they don't want to cover fluid or all of the labor costs and that's not fair to the consumer, needless to say if you want a junk transmission and the runaround trying to get a warranty call these guys.

I purchased a transmission and it didnt last 5 days, ive been trying to get a hold of these people and its been almost a month now. Did some googling and found out they are owned by some kind of investers names hidden harbor capital partners down in Boca raton fl. I'll be sending them a letter next.

Bought a brand new transmission and it leaks. It doesn't even have 5 miles in it. They only offer a 90 days warranty, which is crazy short. Stand by your product and offer the industry stand warranty period. When called they were dismissive and unhelpful. Like they were doing me a favor by letting me buy their transmission. Buyer beware!

Ordered stuff from them and THEY sent the wrong parts! I have a 1992 700r4. Would not refund my money. I don't see them being in business for much longer! They will probably just change their name and continue with the poor product and service. Going to take them to court and ask for punitive damages.

My husband has been trying to get a transmission for over 6 months now. The first transmission was leaking….didn't have thread on a bolt hole….sent back only for them to screw the order again and send him the wrong one! This is ridiculous…we just want the transmission that we paid for….this is a sorry company to treat a veteran who fought for your freedom! *******278 this is my number….do yourself a favor and call me regarding this matter.

They are the worst. Took over 6 months for them to respond and finally agree to "honor" the warranty. Sent the transmission back costing me almost $700 in shipping. They another transmission that was worst then the first one. Took another 3 months to get them to look at this one another $700 shipping. They sent that back and still does not operate. I now have to a transmission shop to rebuild there transmission. Do not buy from monster transmission their products do not work and they Will Not fix them. Totally disgusting

The buying process went pretty smoothly, but once it shipped they didn't seem to care anymore. I had questions right away after the install about how it didn't seem to engage properly and felt a bit off. Their only response was to send it back for a warranty check at my expense. Wasn't worth doing that so gave up and figured for a 25 year old truck it was all I was going to get. A year later and I find out the torque converter I got from them was probably defective and the source of the issues. Tried reaching out to find out if there was anything they could do but they won't respond. So another thousand plus dollars and hopefully now it will be fine. The transmission itself always seemed to work.

I ordered some wave plates. It took too long to get them so I bought elsewhere. When I called to set up a return (after an email, a chat and 2 phone calls they tell me I did not request a return for more than 48 hours it may not be accepted. Yes 48 hours. When I told them that wasn't much time, they said "it is in our terms" like that made it right.
I will NEVER buy from these scammers again and I suggest everyone stay away from these crooks.

Do not use monster transmission I wasted over 3500 and they sent me the wrong transmission with used parts I have never felt so scammed in my life the transmission lasted 10 miles and they refuse to refund me they lie even tho I record the conversation and prove them wrong. I will be taking legal action.

After selling me the wrong year of transmission they stopped calling back while I was trying to return it and just left me with a trans I can't use and none of my money back. These people suck

I purchased a transmission from these guys and I had a big oil leak. They required me to take it to a certified transmission shop for evaluation and repair. It cost me over $500 to have it fixed. I got a reimbursement check for $275. Avoid these guys or get f**ked.

4L80E lasted a year and 1,265 miles.
Warranty service is non existent
Its best to have a local transmission rebuild your transmission than have these scam artists sell you one of their many hack transmissions.

Purchased 46RE transmission with additional warranty that was recommended by the salesman. Transmission lasted one week. Took almost 2 weeks to get replacement. Filed a labor warranty claim and received $175 out of the $965 it cost to change their defective transmission. Will never deal with them again.

I ordered 3 parts from Monster Transmission, one of the parts was a transmission bracket for a Edelbrock carburetor to a 700r4 trans.$69.95. Was sent the wrong bracket! They admit the part sent to me is wrong! They then recommended the right brackets number which they do not carry. They refuse to let me return the part or refund my money! They admit it is the wrong bracket and still refuse. Why, because I took it out of the vacuum sealed package. Why did I take it out of the package because they want of picture of the problem! WHAT RATING WOULD YOU GIVE THEM?

Paid good money for a custom built converter, what they sent me was an off the shelf unit that was not built to my specs. They sent the wrong converter but claim it's the right one. They say I can get the stall reset if I pay to ship it back, but they won't give me the shipping info to send it back. They don't answer the phone and refuse to return my calls. Stay far away from this company.

Unbelievable I believed this malarky made it 600 miles and it died tried calling several times finally got a response to fill out email warranty claim never heard anything after that again several calls these guys are supposed to be the best not even close charge big money which I don't mind paying but this was sub work I'm an average guy with good mechanical skills the tranny was in a 87 chevy half ton not that hard to work on never again with this company and all my buddies will hear the same! Order number ******* Guy M. Waterford Pa

Monster Transmissions are GARBAGE! They rebuilt my Ford 4R70W transmission incorrectly three times! And they blamed me for the three failures that were their fault.
I had a local shop repair it correctly!, Fortunately I ended up getting my money back for the rebuilding cost but not shipping. Stay away from this company.

This company will take your money for a transmission they say they have ready to ship they even called it a ready to ship transmission package and I have been trying to figure out for over a month if I am ever going to get it
When I call to find out I am told it is on back order now so buyers be very careful when dealing with this poor example of a transmission company do not not trust the sales man named Sam he is just there puppet that sells there inferior products

Scam alert. Purchased a transmission for $3700, canceled the order within 24 hours and they didn't want to refund me at all. After calling everyday they eventually refunded $2700 and kept $1000 of my money saying it was a restocking fee. So it cost me $1000 just to call them and cancel a day later. Horrible, horrible business.