They sold me a junk transmission and will not talk to you about a problem.they will email every week or so.stay away from these crooks
I paid for a transmission it quit can't get any one to return my call and I haven't gotten my 800 core back yet
Absolutely bad, there is only one star for the marketing. Half of my AOD gearbox was installed incorrectly, the oil pump didn't work, the bearings were a lot apart, the main axle had deep scratches and not all of the seals were replaced. Contact can only be made via telephone; other channels are not answered. Monster Transmission, Factory Transmission, Transmission Depot are all the same thing just with a different name.
You can forget about the guarantee, especially abroad.
Absolut schlecht, einen Stern gibt es nur für das Marketing. Bei meinem AOD Getriebe wurde die hälfte falsch eingebaut, die ölpumpe funktionierte nicht, der die Lager vielen auseinander, die Hauptachse hatte tiefe Kratzer und die Dichtungen wurden auch nicht alle ersetzt. Kontaktaufnahme gelingt nur über das Telefon alle anderen Kanäle werden nicht beantwortet. Monster Transmission, Factory Transmission, Transmission Depot sind alle das gleiche nur mit einem anderen Namen.
Garantie kann man vergessen llem im Ausland.
I purchased a custom 4L60E for my race car that was being built in April. I paid extra for the custom chrome pan a purple painted transmission and the correct torque convertor. My race car is finally done with everything, and the transmission was installed this last weekend it went to the tuner yesterday February 25,2024 and the transmission doesn't have 2nd or reverse. I called Monster transmission first thing this morning to talk with someone about returning this broken transmission and they are telling me that there isn't a manager on duty to talk to. I can be transferred to the warranty department which of course doesn't answer I have to leave a message and 5hrs later and 5 more messages and phone calls and I still didn't talk with anyone. I finally get a hold of Janice in the warranty department only to have her tell me that all of their transmissions have a 30-day warranty. You got to be kidding me what the hell kind of transmission company only has a 30day warranty. On their website it states 3year/unlimited warranty, but Janice says my transmission doesn't qualify for that warranty and since it sat In my garage in there shipping container with their transmission fluid that the transmission went bad. REALY SINCE WHEN DOES A PART HAVE A SELL BUY DATE WERE NOT DEALING WITH FOOD. This company is by far the worst company to deal with they have their heads so far up their asses and all they obviously do is RIP people off.
I recently purchased a Quickship transmission, I received it faster than the Estimated time frame. It is working great loved my new transmission!
Monster Transmission has a rating of 1.2 stars from 47 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Monster Transmission most frequently mention and torque converter. Monster Transmission ranks 767th among Auto Parts sites.