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Moissanite CoReviews 4,583

4.9

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MoissaniteCo.com: - Moissanite Three Stone Rings, Moissanite Earrings, Moissanite Pendants, Moissanite Bracelets, Moissanite Right Hand Rings, Men's Rings, Stones, C, Sale, Moissanite Solitaire Rings 1, Moissanite Classic Three Stone, Moissanite Eter...


moissaniteco.com
Las Vegas, NV, United States
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Moissanite Co Reviews Summary

Moissanite Co has a rating of 4.9 stars from 4,583 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 1st among Gems sites.

service
144
value
146
shipping
146
returns
139
quality
150
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Brian B.
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Very easy process and a lot of info on the site!
January 24, 2017

Very easy process and a lot of info on the site!

Date of experience: January 24, 2017
Betty S.
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Great service!
January 23, 2017

Great service! No regrets, Love the service, love the quality of the Jewelry.

Date of experience: January 23, 2017
BPicolo O.
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I loved the range of choices
January 23, 2017

I loved the range of choices.

Date of experience: January 23, 2017
Robert L.
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Awesome experience!
January 23, 2017

Awesome experience!

Date of experience: January 23, 2017
John M.
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Excellent web site and customer service
January 23, 2017

Excellent web site and customer service. Would prefer to talk with a person rather than online chat, however. Awaiting partial return credit.

Date of experience: January 23, 2017
M X.
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This was the only site where I found a design like what I was looking for. Additionally, when I found the design I liked, I didn't notice the stones that I wanted, but a quick e-mail to the support pointed me to a different page with the right specifications. After a couple days to think about it I made the purchase. The ordering process was incredibly quick. The ring arrived a couple days early which was great. My only complaint is the return policy - 30 days from when the item was shipped. I don't see why there is a time limit as long as the ring remains in original condition.

Date of experience: January 23, 2017
Eric B.
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Very easy to order and a large selection to chose from.

Date of experience: January 22, 2017
Jen s.
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I have purchased many items from you and have had nothing but good customer service and love my jewelry, they are so beautiful.

Date of experience: January 22, 2017
Trevor W.
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Chris was very helpful in answering questions and putting together what I wanted. The only negative feedback I have is that there is no phone number and the email conversations sometimes took a more than desirable amount of time. Despite that, I am Very happy with the process and ring but more importantly, she loves the ring.

Date of experience: January 20, 2017
Amanda R.
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Very easy
January 19, 2017

Very easy. Many choices. Picked out something I will be happy with for life.

Date of experience: January 19, 2017
Lou C.
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Website is easy to navigate
January 19, 2017

Website is easy to navigate. Person I talked to on the online chat could have been more knowledgeable about my questions. But since the website is easy to navigate I figured it out and checked out.

Date of experience: January 19, 2017
Linda K.
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Love my service with Moissanite and feel like I've always had an easy shopping experience. Will still come back for more.

Date of experience: January 19, 2017
Julie W.
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Chris was very patient with me and very accommodating. They helped me every step of the way in designing a ring that was perfect for me and exactly what I wanted. Beautiful rings and great customer service

Date of experience: January 19, 2017
Terry W.
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The website works well
January 18, 2017

The website works well.

Date of experience: January 18, 2017
Margret H.
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This is the second custom necklace I've had this company make for me - excellent quality. I am extremely happy.

Date of experience: January 18, 2017
Michael F.
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Just made my second purchase with MoissaniteCo
January 18, 2017

Just made my second purchase with MoissaniteCo - this time an engagement ring. The first time the service and product was exceptional. Really looking forward to the next one (and the one after!).
Update: very impressed with turnaround time and shipping. Once again the ring is amazing, she absolutely loves it and her friends do too.

Date of experience: January 18, 2017
No n.
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Gave it five stars for products/service because I was so pleased with the cross pendant; however the chain was not satisfactory, so I purchased a better quality chain. Wish I had saved my money in the chain. Pendant is beautiful.

Date of experience: January 18, 2017
Kari I.
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Good mobile to desktop/laptop crossover
January 18, 2017

Good mobile to desktop/laptop crossover

Date of experience: January 18, 2017
Aaron T.
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It was good
January 17, 2017

It was good

Date of experience: January 17, 2017
John B.
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No issues
January 17, 2017

No issues - product delivered as promised. Would definitely buy from again.

Date of experience: January 17, 2017