business logo of Moissanite Co

Moissanite CoReviews 4,583

4.9

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

MoissaniteCo.com: - Moissanite Three Stone Rings, Moissanite Earrings, Moissanite Pendants, Moissanite Bracelets, Moissanite Right Hand Rings, Men's Rings, Stones, C, Sale, Moissanite Solitaire Rings 1, Moissanite Classic Three Stone, Moissanite Eter...


moissaniteco.com
Las Vegas, NV, United States
How would you rate Moissanite Co?
grey star
grey star
grey star
grey star
grey star

Moissanite Co Reviews Summary

Moissanite Co has a rating of 4.9 stars from 4,583 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 1st among Gems sites.

service
144
value
146
shipping
146
returns
139
quality
150
This company responds to reviews on average within 1 day

Instant Feedback

7,150 reviews

We monitor reviews for authenticity

Tracie B.
0 reviews
0 helpful votes
Follow Tracie B.
Unfollow Tracie B.
Share Review
Report Review

I really like the value of the items you have for sale but your layaway payment process is to be desired.

Date of experience: February 1, 2017
Christine D.
0 reviews
0 helpful votes
Follow Christine D.
Unfollow Christine D.
Share Review
Report Review

This company is Fantastic!
January 31, 2017

This company is Fantastic! I have purchased quite a few rings and have always been pleased with the service and quality! Chris has always been so helpful and I will continue to purchase from this company.

Date of experience: January 31, 2017
Alicia L.
0 reviews
0 helpful votes
Follow Alicia L.
Unfollow Alicia L.
Share Review
Report Review

Very easy quick never any problems. This is my second time ordering and the compliments from people in regards to the stunning beauty of my ring was never ending!

Date of experience: January 31, 2017
Maura S.
0 reviews
0 helpful votes
Follow Maura S.
Unfollow Maura S.
Share Review
Report Review

The live chat was very helpful
January 31, 2017

The live chat was very helpful. And the quick response by email was great. As for the gift, for my wife, she absolutely loves her wedding set. The beauty, the style and the compliments are unbelievable! As well as the price! Looking forward to our next purchase. All the best! J/M Sullivan-Clarke

Date of experience: January 31, 2017
Kamil M.
0 reviews
0 helpful votes
Follow Kamil M.
Unfollow Kamil M.
Share Review
Report Review

I loved all the different options I could choose and the excellent presentation using 360 degree previews. I would have liked to see examples on an actual human model just to get an idea for size however.

Date of experience: January 31, 2017
Beatriz M.
0 reviews
0 helpful votes
Follow Beatriz M.
Unfollow Beatriz M.
Share Review
Report Review

So many options and I love the 360 view!
January 31, 2017

So many options and I love the 360 view! I also asked a question on their Instagram page and they replied within the hour.

I has to return the first ring I ordered and got a different one. I love my ring! It sparkles like crazy! I get so many compliments. My original engagement ring lost its sparkle and I was able to find almost an identical ring here. I feel like I have my ring back but better!

Date of experience: January 31, 2017
Chris H.
0 reviews
0 helpful votes
Follow Chris H.
Unfollow Chris H.
Share Review
Report Review

My fiance loved the MoissaniteCo engagement ring that I bought her. Jewelers at various stores have commented on how great the ring looks and how well constructed it is. I will buy from MoissaniteCo again!

Date of experience: January 31, 2017
C F.
0 reviews
0 helpful votes
Follow C F.
Unfollow C F.
Share Review
Report Review

Many beautiful designs to select from
January 31, 2017

Many beautiful designs to select from.

Date of experience: January 31, 2017
K B.
0 reviews
0 helpful votes
Follow K B.
Unfollow K B.
Share Review
Report Review

Check out was quick and I prefer using paypal to pay for orders so I was glad to see that it was an option. I think it would be helpful if there was a way to sort or filter the rings by price. I love, love, love my ring! I had several communications with customer service and they were always quick to respond. No issues whatsoever.

Date of experience: January 30, 2017
Nicholas J.
0 reviews
0 helpful votes
Follow Nicholas J.
Unfollow Nicholas J.
Share Review
Report Review

So far it was ok
January 30, 2017

So far it was ok.

Date of experience: January 30, 2017
Philip M.
0 reviews
0 helpful votes
Follow Philip M.
Unfollow Philip M.
Share Review
Report Review

Very easy to navigate web site and easy check out
January 29, 2017

Very easy to navigate web site and easy check out. It would be nice to have pros and cons for each stud setting since I have no clue.

Date of experience: January 29, 2017
Debbie J.
0 reviews
0 helpful votes
Follow Debbie J.
Unfollow Debbie J.
Share Review
Report Review

Ordering was very user friendly
January 28, 2017

Ordering was very user friendly. I'm hoping to get my earrings by Xmas like they said. Can't wait

Date of experience: January 28, 2017
Izeck K.
0 reviews
0 helpful votes
Follow Izeck K.
Unfollow Izeck K.
Share Review
Report Review

Great products, great service!
January 28, 2017

Great products, great service!

Date of experience: January 28, 2017
Cmtds L.
0 reviews
0 helpful votes
Follow Cmtds L.
Unfollow Cmtds L.
Share Review
Report Review

Best customer service ever although you let me return i find the stone still too small. Would love one more chance to upgrade to 1.5 ct each ear.

Date of experience: January 27, 2017
Jamie s.
0 reviews
0 helpful votes
Follow Jamie s.
Unfollow Jamie s.
Share Review
Report Review

Lots of choices great value hard to choose just one

Date of experience: January 26, 2017
Phil S.
0 reviews
0 helpful votes
Follow Phil S.
Unfollow Phil S.
Share Review
Report Review

...
January 25, 2017

Date of experience: January 25, 2017
David H.
0 reviews
0 helpful votes
Follow David H.
Unfollow David H.
Share Review
Report Review

Best place to build a beautiful moissanite ring!
January 24, 2017

Best place to build a beautiful moissanite ring! So many rings to choose from and great versatility to make it special! The ring came in better than expected! Truly more brilliance than a diamond! Best selection of moissanite rings! Great site! It's been around for a long time, since I looked at moissanite rings a few years ago... selected a few ring designs... and they were still in my account when I came back to actually buy a moissanite ring in December 2016! My wife keeps telling me everyday how much she loves her ring!

Date of experience: January 24, 2017
Michelle T.
0 reviews
0 helpful votes
Follow Michelle T.
Unfollow Michelle T.
Share Review
Report Review

Fantastic shopping with MoissaniteCo!
January 24, 2017

Fantastic shopping with MoissaniteCo! This is my 3rd purchase this year from them. I love their products, and customer service is great.
The delivery company was horrible - but that was no fault of MoissaniteCo. I'm in Canada, and was definitely not happy with the FedEx experience. That's really the only complaint I have. For some reason FedEx hates me - twice this year I've had problems (once with an order from a different company).

Date of experience: January 24, 2017
Ryan L.
0 reviews
0 helpful votes
Follow Ryan L.
Unfollow Ryan L.
Share Review
Report Review

Ordering has been quick and easy
January 24, 2017

Ordering has been quick and easy. The engagement ring has caught the eye of everyone who sees it because of the sparkle. My fiance said her coworker who has a ring costing 16x as much does not have the same level of shine and sparkle.

Date of experience: January 24, 2017
Justin M.
0 reviews
0 helpful votes
Follow Justin M.
Unfollow Justin M.
Share Review
Report Review

Good selection, prompt email replies, though a phone # to call to answer quick questions would be nice.

Date of experience: January 24, 2017