Moissanite Co Questions & Answers

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Here’s what consumers have asked with answers from Moissanite Co staff and previous consumers.

3 questions answered
67% answered in 1 day
Question:

Is moissanite co a scam or a legit company?

Answer:

Scam - they sell inferior products, their craftsmanship is of low quality. After you have made a purchase, you are left with no recourse if the item is not up to par, not as advertised, poor quality. The owner is rude and has no idea how to retain clients

By Bonnie A.
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Question:

How easy is it to get a hold of customer service at moissanite co?

Answer:

No telephone number, you have to send an email and it could take 24 hours to receive a response

By Bonnie A.
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Question:

I want to order a custom engagement ring. does it have to be made in australia or can it be made in the usa?

Answer:

We are located in the USA. It would be made and shipped from the USA.

By Mike C.,

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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