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MoissaniteCo.com: - Moissanite Three Stone Rings, Moissanite Earrings, Moissanite Pendants, Moissanite Bracelets, Moissanite Right Hand Rings, Men's Rings, Stones, C, Sale, Moissanite Solitaire Rings 1, Moissanite Classic Three Stone, Moissanite Eter...
Moissanite Co Reviews Summary
Moissanite Co has a rating of 4.9 stars from 4,583 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 1st among Gems sites.
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Easy to negotiate website. Beautiful selection.
Very quick and easy to order the item, once I pick the style. There are many chooses.
Beautiful ring and easy process
I love the selection of Moissanite Co. I have been searching for years for the perfect ring, and finally, I found it on this website! The layaway plan is amazing- I can pay at my leisure! I know I can expect quality service and products every time I shop here.
I originally received my ring early February (2017), and there was an issue with one of the prongs. I was fairly concerned because I had heard/read so much negative feedback regarding returns. None of the negative feedback was true of my experience. Once you understand that this is COMPLETELY online company, the fact that you are working through chat instead of phone is fine. It's true, the people on chat don't have all the information you would like, but they were able to get me in contact with someone who did - Chris. Chris always responded to my messages quickly (within 12 hours), professionally and with empathy. They express shipped the corrected ring (which came back beautifully and my fiance can't stop saying how much she loves it) and it got to me with plenty of time before the date I told Chris I was hoping to propose. I'm very thankful for this company and their customer service and after my experience, I think 99% of the issues I read could have been solved by the customer reading and following the return policy and understanding that this company operates completely through online avenues.
EXCELLENT
Very many options and very detailed FAQ section. Overall will buy again.
I had some questions and they responded very quickly. It was very easy to enter my order.
It was easy to find what I was looking for. I had a question about a future purchase and they returned my email with in 24 hours. The rest of the transaction went well and I will be making all my purchases through them.
No complaints here!
This is my second purchase from MoissaniteCo!
Ordering is easy. In my past orders, everything arrived as promised.
My wife loves her Moissanite ring and always gets complements. I am happy to have our engagement stone re-set.
Easy to navigate web site. Order process was easy. Received my ring in a timely manner. It was packaged beautifully and just as pictured online. I was replacing a lost ring and the replacement was just perfect. Exactly what I wanted. Love it!
Great customer service and helpful discussion provided via email support
It was great to have open discourse with Chris throughout the designing process of my engagement ring. He replied in a timely and professional manner, and he was always helpful in explaining dimensions and 3D renderings.
I look forward to working with him and MoissaniteCo in the future!
Like my ring!
She loved the earrings, but being limited to shipping via FedEx is a major pain in my area - they only deliver from 8-4 (when normal people work!) and would only let me hold the shipment at a shipping center - which is a 2 hour drive for me.
Super easy, no long wait list for stones! Can't wait to get my H&A Moissy!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members