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MoissaniteCo.com: - Moissanite Three Stone Rings, Moissanite Earrings, Moissanite Pendants, Moissanite Bracelets, Moissanite Right Hand Rings, Men's Rings, Stones, C, Sale, Moissanite Solitaire Rings 1, Moissanite Classic Three Stone, Moissanite Eter...
Moissanite Co has a rating of 4.9 stars from 4,583 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 1st among Gems sites.
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Return customer. Very easy shopping, great prices!
I really found the extensive information about moissanite very helpful in making my decision on my purchase.
Easy,good selection
Chris was AWESOME! He helped me create the perfect engagement ring and she loved it. I couldn't be more impressed with the overall experience I had. We will return in the near future for our wedding bands. Thanks again Chris!
Kristen was very helpful.
The shopping experience has been great! Something I would like to see is actual pictures of the rings instead of only the 3D renders.
I've purchased two rings on separate occasions and the process was so flawless. Customer service is helpful and efficient and my rings are gorgeous!
Very easy transaction, excellent product, exceptionally fast shipping
Easy, quick and simple!
Quick and easy, great range to choose from. Satisfied customer twice now.
My MoissaniteCo experience has been mixed: my ring is beautiful and compared to a diamond, it was a really good value. I received it in a timely manner but that's about where the easy/positive experience ends. I had checked the box prior to ordering asking someone from Moissanite & Co to contact me after the ring I ordered was delivered but until receiving this survey in my inbox, I never heard a word from anyone. The ring came smaller than I had expected and I had tried waiting to discuss it with a Moissanite & Co representative when they contacted me, but of course had no luck. I tried contacting them via phone but couldn't find a number to use and tried talking to someone on their Chat Now feature but she wasn't helpful at all. I ended up having to bring my ring into a local jeweler for assistance. I chose to keep the ring that was sent to me but shortly after taking off the white tag (making a return impossible), I found a small imperfection: I have a main center stone with small stones on either side on the band, and where the small stones meet the base of the main stone, one side is uneven. It's not really noticeable but it bugs me nonetheless. Also, pretty much anytime I put my hands in my jacket pocket my main stone has all kinds of fuzzes stuck under the prongs, which my previously rings never did.
Because of my frustrations I already submitted a review of Moissanite & Co on their website, which was subject to managements review prior to posting, and not surpringly I haven't heard a follow up from anyone to discuss my complaints.
At this point I've been wearing my ring for about a month (or a little less) and while it's beautiful and very sparkly, I would recommend buying your jewelry elsewhere as their customer service is non-existent.
As always, it's a pleasure to shop with moissanite co.
Love the ability to customize the rings!
The Round cut loose stone is beautiful. However, the site states the moissanite is 5 karats, instead it is 4 karats.
Great photos! Awesome website. Fantastic customer service. Would recommend to anyone.
Great customer service and quick responses!
Advanced search does not work well. I returned my order last week and have not heard anything back.
I am in awe of the loose cushion cut I purchased from MoissaniteCo! I will shop here again for sure!
Fast quick and easy! Looks marvelous!
Answer: We are located in the USA. It would be made and shipped from the USA.
Answer: No telephone number, you have to send an email and it could take 24 hours to receive a response
Answer: Scam - they sell inferior products, their craftsmanship is of low quality. After you have made a purchase, you are left with no recourse if the item is not up to par, not as advertised, poor quality. The owner is rude and has no idea how to retain clients