Mohka

Ordered a large canvas from them which looked stunning on their site. The print quality is awful. It's as if they have run out of ink and are just passing this one off to make money. Initially they were apologetic but after us sending them photos they simply said that there was no error and we can have a refund for the print but we have to pay for all carriage. Just under £20 to be delivered and god knows what for us to arrange it's return. DO NOT USE THIS SITE

Company has the worst customer service ever, will never order from them again. Company is based in colchester not Blackpool. Also operating the same company under www.mohka.co.uk, explosive arts eBay, canvas art eBay. Canvas art print, and infusion art. I ordered an oasis print, you can see backwards writing behind were they have simply photo copied out of a magazine. Told by girl on phone most pics are borrowed from other places and laughed totaly shocked.

Please ignore negative reviews about this company. I ordered a large canvas print on saturday and it arrived on the following thursday, well packaged and in perfect condition. The print itself is of high quality and very well made. I could not be happier with the quality and service.

Despite reading some of the comments on this website, i had fallen in love with a print on their site and so decided to give them a go as there were some positive comments and the bad reviews seemed to be in the christmas rush. I ordered my print which arrived in the time it should but the delivery box was open when it arrived. On opening bubble wrap, canvas was very loose on a rough sawn timber frame, with creases in the middle of canvas and around the inside of the frame. Also a line across middle which was obviously a fault in the canvas. Couldn't get an answer on the phone but i did get an email. Basically had to return it at my own cost and then they will refund if they feel there is a fault. Gorgeous print but i was rather disappointed with the quality.

There are some plus points to this website. It was easy to order and they did actually answer the phone calls and my emails.

But the quality of the canvas are rubbish. They are flimsey and the wood they are on looks as though it is about to break. When the canvases did arrive. They looked liked a child had painted the picture on it. The images were not sharpe and the photograph looked out of focus.

I rang up to complain and was told that i would have to foot the bill to return it. It cost me nearly £40 to return it. I did return it but only to get some money back at least.

In short do not buy from MOHKA their canvases are of poor quality and the returns policy costs you nearly as much as buying the things in the process.

Wish I'd seen these reviews before placing my order! I placed an order for three canvases and didn't hear anything more for weeks. Left a message on their phone line, sent an email - no answer received! As I was then worried I had lost my £170, I placed a dispute with Paypal. Finally got a reply via Paypal that they were "very busy" and my order would be sent out before Christmas. That said, my order duly arrived in good condition and I am very pleased with the canvases.

It is such a shame that with a web site as impressive as theirs, the have no customer care what-so-ever. The end product is very good and I may use them again, but only purchasing one item at a time and expecting not to hear anything until the order arrives!

Great site... looked professional and reputable. Good prices and massive choice. Order process was easy and smooth. However! If (like me) you need to know that your order is going to actually happen this site and company will keep you guessing until the box arrives... and it does... in time and in good order. Would I buy again... no reason why not... but not sure I could cope with the way they do business... Shame because they did exactly what they said they would, but no answer from the phones and very very limited email correspondents put the fear of god into me. No need to put people off, but not for me. Not again..

Excellent. Item is of fantastic quality and having scoured the internet in detail before purchasing Mohka proved to be the cheapest comparitive site by some distance. Emailed mohka the day after purchase and recieved an email with accurate delivery estimate within a couple of hours. Canvas took 10 days to arrive and looking around its delivery that seems to be the biggest gripe on this thread, however if you are prepared to wait then ultimately you should be more than happy based on my experience. Patience people..