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Mofylook
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mofylook.com
Canada
1 review
0 helpful votes
Follow Mozhdeh T.
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Its disappointing
Just disaster
I purchased this coat and immediately found it very cheaper somewhere else and asked for cancellation. They just ignored me and didn't get any response from them, after a while I received an email that your order has shipped!
It's absolutely disappointing and I couldn't find somewhere on pinterest to write review!

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Date of experience: April 27, 2023
Louisiana
1 review
1 helpful vote
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I need my money back
August 17, 2022

It is really bad when you buy something online and never come.
Two weeks ago I bought a per of boots but this site is clearly not a good one. The boots never come and I'm giving whatever is responsible for taking my money to return as soon as possible.

Date of experience: August 17, 2022
Australia
2 reviews
3 helpful votes
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Scam Alert
October 20, 2022

Same experience as many others. Ordered white shirt. Very slow to supposedly ship. Finally they responded to my many emails and said it was finally shipped. Surprise it never arrived. Their tracking info said it had been delivered but to another address completely. Checked their delivery info with Australia Post they could find no record of their tracking number or supposed delivery!
Do not use. I would have given them. Zero stars if possible.
I was lucky I purchased via PayPal & received an immediate refund.

Date of experience: October 20, 2022
Washington
1 review
5 helpful votes
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Total rip-off
August 19, 2022

I was led to believe that I was purchasing a chime to hang on my back deck. What a joke. I originally thought after receiving it in the mail that it must be coming in two packages. It is so tiny i assumed it was the bottom part of the chime. Nope, just a $43.03 piece of junk. I cannot get ahold of these people through the website I keep getting directed to for a immediate refund. If you don't contact them within 7 days from receiving, your SH*T out of luck. How can we report this company? Scammers!

Date of experience: August 19, 2022
New York
1 review
0 helpful votes
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Scam
February 23, 2023

I paid for a pair of boots never got them. I sent a email and they apologized told me they would send them but it was lie. I keep asking about a refund cause I still have not received the boots so now they're ignoring me don't buy anything off of them they will steal your money

Date of experience: February 23, 2023
Tennessee
1 review
2 helpful votes
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After reading the complaints from so many others, I realized that this company doesn't actually ship their products. One of the complainants had ordered the exact same pair of boots that I had and was promised delivery and never received them. The exact same response happened to me. I have filed for a refund from PayPal and sent them copies of all of the complaints and my numerous emails sent to Mofylook.

Date of experience: July 24, 2022
California
1 review
0 helpful votes
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Never received by paid merchandise
February 10, 2023

Mofylook is terrible. I paid for a large black t shirt early January 2023 and I never received my merchandise on January 20th 2023 in my mailbox like Mofylook said I did. I still have yet to receive my large black T-shirt that says; "Die with Memories not dreams. " i am still waiting for Mofylook to send my T-shirt!

Date of experience: February 10, 2023
Oregon
1 review
0 helpful votes
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Scam business
April 1, 2023

Ordered $150 in product that never arrived. Customer service said they would re-ship but never provided tracking information and then stopped responding completely.

Date of experience: April 1, 2023
Oregon
2 reviews
0 helpful votes
Follow Kat K.
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This Business Sucks. They take your money but don't deliver the goods. I ordered a pair of boots from them back in January 2023. I still have not received them yet. Every month I contact them and ask that they either "Send Me the Boots or Refund what I Paid them for the Boots." This has been going on now for A Year. No Response to My Inquiries. Anybody who buys from these $#*!s is as nieve as I am.
"DO NOT DEAL WITH" "Mofylook.com."
I should turn them into the Oregon States Attorneys Office, because they are just Scammers and Thiefs.
Or better yet I think I'll Contact the Media, Channel 6 News, Channel 12 News, and anyone else who will try to help Me with this Problem.

Date of experience: January 14, 2024
Belgium
1 review
0 helpful votes
Follow R M.
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Do NOT order from this website. It's a scam and they are thieves.
I ordered a pair of boots on 15th October (!). They claimed to have shipped two weeks later and even charged shipping costs. According to their customer service they claimed that the parcel has been delivered on 4th November, but until today I received nothing. I asked them to reimburse me or ship the item again, with a specific request that someone needs to sign upon delivery. Guess what? They confirmed they reshipped but until today even the alleged second shipment is no-where.
Then I sent them a request on 19 January and a reminder on 29th January to reimburse me with no further delay...and they just started ghosting me hoping this will go away...
Just do yourself a favour and do not purchase here anything...you won't see your purchase anyway

Date of experience: February 2, 2023
Canada
1 review
0 helpful votes
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Real stealer
June 23, 2022

They got your money and when you ask for your order they that you have to wait 7 days business, or 15 to 25 and guest what? Paypal can't do nothing because they change the adress in china. They delivered my order at J4V 3J8.

Date of experience: June 23, 2022
Virginia
1 review
5 helpful votes
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Stay away from this company. Ordered a dress in March and never received it. Was told they would send replacement. Never got that either. Tried to get a refund and no answer to my most recent email in the beginning of June. They take your money and don't deliver.

Date of experience: June 21, 2021
Illinois
1 review
1 helpful vote
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Placed an Order in Sept. Order tacking showed delivery to Lisbon OH, I live in WI, said they would ship another item, never received new tracking number, contacted them again, said would take 15 - 25 days, still no item, I have requested refund three times, they are no longer replying to my E-mails.

Date of experience: December 11, 2022
New Mexico
2 reviews
10 helpful votes
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Scam Artists, Beware!
January 21, 2021

Scam Alert!@! These people are scam artists. I ordered a pair of black boots back on Nov 27,2020, and never got them. After telling them that I didn't receive them I was told, via email, that they will come to me right after Christmas, but have not received anything. They claimed that I received the boots, however, that is not true. They are no longer responding to my emails to them.

Date of experience: January 21, 2021
California
1 review
9 helpful votes
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After waiting almost 2 months to receive the shoes, I got something that very vaguely resembles website pictures.
They are suppose to be vintage genuine leather, but
I don't believe that they are leather at all.
Not at all the same shoes, not worth even a 1/3 of what I paid.($58)
Don't waste your money.

Date of experience: October 6, 2020
Washington
1 review
6 helpful votes
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Total Scam
March 13, 2021

Do not order from this company. It is an absolute scam. They will take your money, jerk you around for months sending you nothing in return. Then they will claim that they delivered your merchandise, which of course they did not, then offer to resend and when you refuse and request a refund (as their site says you can have) just stop talking to you. You have no recourse. I'm sure that is what they count on. I wish sites like Pinterest would refuse to carry their advertising. I did report them to Pinterest as a scam site, but they did nothing.

Date of experience: March 13, 2021
Australia
1 review
5 helpful votes
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Many promises but no delivery
October 23, 2020

I live in Brisbane. I ordered 3 pairs of boots on 7 June 2020. On 10 August 2020, my order still hadn't arrived, so I emailed Mofylook to find out why. On 19 August, Mofylook emailed that the parcel had been delivered. I checked the delivery number with Australia Post, and they told me the parcel had been delivered to a Sydney address. On 20 August, Mofylook said they would send me a new order to be shipped within 7 business days. The order hadn't arrived by 13 September so I asked for an update, but received no reply. Same actions and results on 4 October. On 13 October I received this reply, "Sorry for any inconvenience, We will check with Logistic Company for your parcel." Nothing since then. After more than 4 months, still no boots.
Finally, after 6 months, I received a full refund, but only because I'd paid using Paypal and they interceded on my behalf. Using Paypal for online purchases is great insurance for situations like this. (I don't own shares in Paypal.)

Date of experience: October 23, 2020
Australia
1 review
7 helpful votes
Follow Anatoly G.
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This site and and the company are criminal scammers!
You paid for the delivery of your purchase, they send to you, for example, a pencil, BUT to a completely different state in another city!
And then you correspond for a long time with these people explaining to them that they are wrong!
It is necessary for everyone to write directly to Chinese police or Interpol in order to investigate Criminal activity

Date of experience: November 11, 2020
Arizona
1 review
5 helpful votes
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I ordered a summer dress from them last summer, July of 2020. It did not fit so I immediately sent it back to them and requested a refund of my money. After 8 months of emails back and forth with a representative named Monica, they returned the dress to me just today. They simply refused to give me back my money. They are dishonest frauds and thieves who will not honor a request for a refund even after you return their product to them. They need to be put out of business. Do not buy anything from them!

Date of experience: March 22, 2021
GB
1 review
5 helpful votes
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Scam
November 7, 2020

The same as most others; bought a pair of shoes and waited 6 weeks, only to be told that they had been delivered and that the logistics company had verified it so. They said that they'd resend, but weeks later no tracking number - scam! Avoid!

Date of experience: November 7, 2020

Overview

Mofylook has a rating of 1 stars from 50 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Mofylook most frequently mention and tracking number. Mofylook ranks 1966th among Women's Clothing sites.

service
24
value
19
shipping
20
returns
18
quality
14
+15