• Mofylook

Mofylook

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Overview

Mofylook has a rating of 1 star from 50 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Mofylook most frequently mention tracking number problems. Mofylook ranks 2262nd among Women's Clothing sites.

  • Service
    24
  • Value
    19
  • Shipping
    20
  • Returns
    18
  • Quality
    14
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
5
15
See all photos
How would you rate Mofylook?
Top Critical Review

“Just awful, disaster, I've received my order and i cannot believe what i see!i”

Mozhdeh T.
4/27/23

Its disappointing Just disaster I purchased this coat and immediately found it very cheaper somewhere else and asked for cancellation. They just ignored me and didn't get any response from them, after a while I received an email that your order has shipped! It's absolutely disappointing and I couldn't find somewhere on pinterest to write review!

Reviews (50)

Rating

Timeframe

Other

Thumbnail of user mozhdeht1
1 review
0 helpful votes
April 27th, 2023

Its disappointing
Just disaster
I purchased this coat and immediately found it very cheaper somewhere else and asked for cancellation. They just ignored me and didn't get any response from them, after a while I received an email that your order has shipped!
It's absolutely disappointing and I couldn't find somewhere on pinterest to write review!

Tip for consumers:
Just disappointed ☹️

Products used:
Coat

Service
Value
Shipping
Returns
Thumbnail of user jenniferg2987
1 review
0 helpful votes
May 5th, 2023

It's been two months and several emails; finally got an email from them yesterday, saying they would refund my money. What a scam!

Tip for consumers:
Do not use this site

Products used:
Never received dress, after two months; awaiting said refund.

Service
Value
Returns
Thumbnail of user dannym326
1 review
10 helpful votes
January 21st, 2021

Scam Alert!@! These people are scam artists. I ordered a pair of black boots back on Nov 27,2020, and never got them. After telling them that I didn't receive them I was told, via email, that they will come to me right after Christmas, but have not received anything. They claimed that I received the boots, however, that is not true. They are no longer responding to my emails to them.

Tip for consumers:
Don't do it!!!

Products used:
Mofylook

Thumbnail of user jerrim40
1 review
5 helpful votes
August 19th, 2022
Verified purchase

I was led to believe that I was purchasing a chime to hang on my back deck. What a joke. I originally thought after receiving it in the mail that it must be coming in two packages. It is so tiny i assumed it was the bottom part of the chime. Nope, just a $43.03 piece of junk. I cannot get ahold of these people through the website I keep getting directed to for a immediate refund. If you don't contact them within 7 days from receiving, your SH*T out of luck. How can we report this company? Scammers!

Tip for consumers:
Run away! Total rip-off! They sell junk!

Products used:
I haven’t used anything. It was supposed to be a chime to hang outside. Not something you could find in a dollar store. Very cheap quality!

Service
Value
Shipping
Returns
Quality
Thumbnail of user virginiak733
1 review
3 helpful votes
October 20th, 2022

Same experience as many others. Ordered white shirt. Very slow to supposedly ship. Finally they responded to my many emails and said it was finally shipped. Surprise it never arrived. Their tracking info said it had been delivered but to another address completely. Checked their delivery info with Australia Post they could find no record of their tracking number or supposed delivery!
Do not use. I would have given them. Zero stars if possible.
I was lucky I purchased via PayPal & received an immediate refund.

Tip for consumers:
Don’t use under any circumstances

Products used:
None. They never arrived

Thumbnail of user katkatarzy
1 review
0 helpful votes
January 14th, 2024

This Business Sucks. They take your money but don't deliver the goods. I ordered a pair of boots from them back in January 2023. I still have not received them yet. Every month I contact them and ask that they either "Send Me the Boots or Refund what I Paid them for the Boots." This has been going on now for A Year. No Response to My Inquiries. Anybody who buys from these $#*!s is as nieve as I am.
"DO NOT DEAL WITH" "Mofylook.com."
I should turn them into the Oregon States Attorneys Office, because they are just Scammers and Thiefs.
Or better yet I think I'll Contact the Media, Channel 6 News, Channel 12 News, and anyone else who will try to help Me with this Problem.

Tip for consumers:
Never Received My Boots but mofylook.com, took my money!!!
BASTERDS.

Products used:
NONE

Service
Value
Shipping
Returns
Quality
Thumbnail of user heatherg1120
1 review
0 helpful votes
April 1st, 2023

Ordered $150 in product that never arrived. Customer service said they would re-ship but never provided tracking information and then stopped responding completely.

Products used:
Products never arrived

Service
Value
Shipping
Returns
Quality
Thumbnail of user karinr92
1 review
6 helpful votes
March 13th, 2021
Verified purchase

Do not order from this company. It is an absolute scam. They will take your money, jerk you around for months sending you nothing in return. Then they will claim that they delivered your merchandise, which of course they did not, then offer to resend and when you refuse and request a refund (as their site says you can have) just stop talking to you. You have no recourse. I'm sure that is what they count on. I wish sites like Pinterest would refuse to carry their advertising. I did report them to Pinterest as a scam site, but they did nothing.

Tip for consumers:
Don't. Under any circumstances

Products used:
A blouse is what I ordered but they never sent it. Actually, according to the shipping tracking that the customer support woman sent me they shipped my package to a different city and state.

Service
Value
Shipping
Returns
Quality
Thumbnail of user richardj825
1 review
6 helpful votes
January 27th, 2021

This is a horrible company. They take your money and do not deliver. I ordered a pair of dress boots back in December before Christmas, and I have yet to receive my purchase as of January 27,2021. Fortunately, I made the purchase via paypal. They do not deserve a star, and giving them a star is like rewarding them for bad business, which also undermine my review of Mofylook

Tip for consumers:
Just because they have good prices doesn't mean the have the product.

Products used:
Boots that I have not yet received.

Service
Value
Shipping
Quality
Thumbnail of user anatolyg9
1 review
7 helpful votes
November 11th, 2020

This site and and the company are criminal scammers!
You paid for the delivery of your purchase, they send to you, for example, a pencil, BUT to a completely different state in another city!
And then you correspond for a long time with these people explaining to them that they are wrong!
It is necessary for everyone to write directly to Chinese police or Interpol in order to investigate Criminal activity

Thumbnail of user jennifers2556
1 review
5 helpful votes
March 22nd, 2021

I ordered a summer dress from them last summer, July of 2020. It did not fit so I immediately sent it back to them and requested a refund of my money. After 8 months of emails back and forth with a representative named Monica, they returned the dress to me just today. They simply refused to give me back my money. They are dishonest frauds and thieves who will not honor a request for a refund even after you return their product to them. They need to be put out of business. Do not buy anything from them!

Tip for consumers:
DON'T!! They are frauds and thieves. Don't buy anything from them.

Products used:
Nothing. I tried the dress on and it didn't fit so I immediately sent it back to the company. They refused to refund my money.

Service
Value
Shipping
Returns
Quality
Thumbnail of user amiltonnevesc
1 review
1 helpful vote
August 17th, 2022

It is really bad when you buy something online and never come.
Two weeks ago I bought a per of boots but this site is clearly not a good one. The boots never come and I'm giving whatever is responsible for taking my money to return as soon as possible.

Thumbnail of user leeg214
1 review
9 helpful votes
October 6th, 2020

After waiting almost 2 months to receive the shoes, I got something that very vaguely resembles website pictures.
They are suppose to be vintage genuine leather, but
I don't believe that they are leather at all.
Not at all the same shoes, not worth even a 1/3 of what I paid.($58)
Don't waste your money.

Thumbnail of user sk.ferguson22
1 review
0 helpful votes
July 11th, 2023

On Jan 1st 2023 I bought a jumper from them - it never arrived and neither did a refund. Avoid them!

Tip for consumers:
I hope others do their homework first and take note of reviews before wasting their money!

Products used:
Jumper

Service
Value
Shipping
Thumbnail of user markw1935
1 review
4 helpful votes
March 12th, 2021
Verified purchase

Ordered two pair of shoes. Never got the shoes or a refund. Guarantee to be swindled. They will communicate with you until you figure out it's a hoax.

Tip for consumers:
Don’t

Products used:
Shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user glenc180
1 review
2 helpful votes
July 24th, 2022

After reading the complaints from so many others, I realized that this company doesn't actually ship their products. One of the complainants had ordered the exact same pair of boots that I had and was promised delivery and never received them. The exact same response happened to me. I have filed for a refund from PayPal and sent them copies of all of the complaints and my numerous emails sent to Mofylook.

Tip for consumers:
You are wasting your time placing an order with this company and risking your money. Go elsewhere.

Products used:
I never received the boots I paid for. Many promises over a 6 month period of time, but no boots. I have a copy of my purchase confirmation, but do not want my personal info listed on the internet.

Service
Value
Shipping
Returns
Quality
Thumbnail of user gloriat432
1 review
1 helpful vote
March 27th, 2023
Verified purchase

I brought a pair of shoes. I never received the shoes 6 months later. I sent emails asking for a refund and have been ignored. Don't buy from MOFYLOOK it's a scam

Tip for consumers:
Don’t use this site

Products used:
It was a huge loss they stole my money

Service
Value
Shipping
Returns
Quality
Thumbnail of user danam399
1 review
8 helpful votes
September 11th, 2020

I ordered three dresses in May, they were delivered in July to an address in New York. I live in California. I finally asked for a full refund at the end of July... I am still waiting for my full refund. I have emailed customer support several time they keep telling me my refund is coming in 7days.

Thumbnail of user evaa82
3 reviews
16 helpful votes
June 17th, 2020

I ordered some items and never received a thing. They steal your money without sending anything! Impossible to get a refund! STAY AWAY!

Thumbnail of user rhondaw533
1 review
1 helpful vote
December 11th, 2022

Placed an Order in Sept. Order tacking showed delivery to Lisbon OH, I live in WI, said they would ship another item, never received new tracking number, contacted them again, said would take 15 - 25 days, still no item, I have requested refund three times, they are no longer replying to my E-mails.

Tip for consumers:
DONT ORDER FROM THIS SITE

Products used:
Ordered a Dress

Service
Value
Shipping
Returns
Thumbnail of user maryannb135
1 review
4 helpful votes
June 8th, 2021

Ordered some dresses from here March 2020. Twice told China Post delivered my items. Not true. Monica responded to me twice but never responded to my last emails this year. I'm still waiting!

Tip for consumers:
That it was untrustworthy

Products used:
Never received goods

Service
Value
Shipping
Thumbnail of user nishas89
1 review
3 helpful votes
April 9th, 2022

I ordered a jacket and it was very poor quality. It did not match the description at all. Stay away.

Service
Returns
Quality
Thumbnail of user sb829
1 review
5 helpful votes
June 21st, 2021

Stay away from this company. Ordered a dress in March and never received it. Was told they would send replacement. Never got that either. Tried to get a refund and no answer to my most recent email in the beginning of June. They take your money and don't deliver.

Thumbnail of user erich1242
2 reviews
0 helpful votes
October 27th, 2022

Op 24 april 2022 een paar schoenen besteld en betaald. Per abuis mijn vorige woonadres ingevuld. Snel een mailbericht bericht verzonden met het juiste afleveradres. Reactie van support: het adres kan niet worden gewijzigd!
De schoenen zijn niet geleverd. Ondanks mijn verzoek om terugbetaling, geen reactie.

Thumbnail of user paulc1541
1 review
5 helpful votes
November 7th, 2020

The same as most others; bought a pair of shoes and waited 6 weeks, only to be told that they had been delivered and that the logistics company had verified it so. They said that they'd resend, but weeks later no tracking number - scam! Avoid!

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