Absolutely appalling product. Not like the picture, cheap material, bad sizing, stitching not straight, where do I end? Poor customer service, although they did respond quickly they would not offer a refund because of faulty item. Offered me 20% if I paid to send it back. Argued for days but ended up telling them to stick it! Trading standards cannot do anything as the company is in China. Do not shop with this site and please check details more carefully if you find something that is a bargain price elsewhere as there are a lot about! Below is a picture of the dress from the site and the one I actually received.

The quality of the items I brought were NOT as listed on the site. Ordered sizes too big to be safe and they were SUPER small, the items fit like a small to a medium. So got on the site opened a ticket were I was treated like $#*!. Basically you either send back the items or expect their version of a refund, which will not even sneeze on what you pay. After me turning down a $10 refund for me 65$ item purchase, I offered to send the items back. The rep INSISTED on me NOT sending anything because I have to pAy to have it sent back. Asked to speak to a manager or supervisor SEVERAL TIMES, NOTHING! Took my action to chat, never even acknowledged me, just held the chat. NEXT I WENT TO THE FB page, where the "person" sent me the details of refund. NEVER GUVING THIS COMPANY ANY TIME, MONEY, OR EFFORT.

I wish I had known about this site before I ordered. All the reviews on their site were high ratings... hummmm. I had ordered 2 items from this company.One was out of stock, but they still charged my credit card, and told me I can't get a refund, that I will need to order something else. The item I did get looks nothing like the picture. Very cheaply made, some of the seams weren't even finished off. Emailed them, telling I want a refund on BOTH items. No response.

I bought a sweatsuit from this site, it was ok, i got compliments, but i ordered this cute tribal print dress for the summer couldn't wait to wear it with some sandals... when i got it... its the cheapest material you have ever seen, it looks like someone just copied the pic and attempted to make it. Its so cheap looking, designs don't even match the picture, i cant get in touch with customer service. That will be the last time i order from them. I saw a lot of positive reviews from others i think thats a scam as well.

Being told to 'wait more patiently' from anyone in the customer service industry is THE worst possible way to respond to a complaint.
I ended up waiting over 2 months for a dress - which never came - and didn't have a working tracking order, in fact it told me my package was untraceable, or non-existent. The poor english-spoken customer service team then continually respond to my emails with 'your package is on it's way, please wait more patiently.' They ignored my request for a refund 3 times even when I threatened to get trading standards involved.

Hands down the worst customer service I have ever encountered. I would strongly advise anyone who is shopping with them in the future to IGNORE their low pricing and shop somewhere where their reviews are above 2 stars. Abysmal!

I ordered a dress and it looked like they took fabric and cut it to look like the dress I was supposed to get a slapped ribbon on there for the straps. It look nothing like the dress I order this website is a complete scam. They told me if I wanted my money back I would have to pay to ship or back to them then I can get my money back please do not order from this website they are a complete scam and are showing false advertisement they do not sent you what is in the picture what so ever

I ordered a swim suit and a necklace from this company. When the swimsuit came, it was NOT the swim suit that I ordered. It was a different swimsuit. They are telling me I have two options.

A: keep the swimsuit they sent me that I didn't order and pay 70% of the cost of the swimsuit that I didn't want in the first place. (because you offered me a 30% refund.)

B: pay return shipping to send back the order, which will cost me probably around $10, and get a refund of $16.66 (The cost of the swimsuit) (which would leave me paying over 50% of the cost of the swimsuit that I didn't order.)

I got screwed. I do not think I should have to pay return shipping on a swimsuit that I didn't order. This is THEIR fault, not mine. This place is ridiculous. I will NEVER order from them again and I urge you all to keep your hard earned money!