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business logo of Modlily

ModlilyReviews 8,634

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
832
value
471
shipping
483
returns
387
quality
452
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France
1 review
0 helpful votes
Follow Imani A.
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I'm extremely happy with the service of modlily.com. Really amazing product, GREAT customer service, fast delivery. They are friendly, understanding and always fix the issue. Just simply the best out there!

Date of experience: July 15, 2016
Singapore
1 review
0 helpful votes
Follow Darnall H.
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I absolutely love the selection of clothes from modlily.com, but what really gets me is the affordability of the stuff there. It's a great site where you could put together an amazing look and look like a million dollars after. The dresses I ordered were amazing and good quality, plus it was delivered on time. So overall I was happy with the service!

Date of experience: July 15, 2016
France
1 review
0 helpful votes
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My experience with modlily.com was very pleasing. I liked their collection very much. They have been quick to deliver the product that I ordered. I will definitely be a repeat customer and highly recommend this site.

Date of experience: July 14, 2016
France
1 review
0 helpful votes
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Fast shipping
July 15, 2016

The dress is so elegant and comfortable. The customer service is really nice. Though I waited for almost two weeks and finally received, I love it. I would recommend it. Same as the picture, it is a trustworthy website.

Date of experience: July 14, 2016
Italy
1 review
0 helpful votes
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As the picture
July 15, 2016

Looks exactly as pictured. I will definitely recommend Modlily to you guys. The delivery is really fast and safe. I received my package in a week. I am so excited that I can wear the perfect dress on my daughter's engagement party. Happy purchase on Modlily!

Date of experience: July 14, 2016
Italy
1 review
0 helpful votes
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Love The Clothes
July 15, 2016

I bought two dresses and one tankini for my coming vocation to the beach, I can almost wear it for any occasion. The dress is so colorful and I love them so much! I really love the customer service from Modlily who recommend those clothes to me. Thanks so much!

Date of experience: July 14, 2016
Oregon
3 reviews
1 helpful vote
Follow Nancy R.
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I saw Modlily on FB. I saw a cute swimsuit. I read some of the comments and decided to make an ORDER. I read that they ran small so I ordered an XXL to be safe. That was on 6-21-2016. I did a little more research and found a lot of unhappy customers. This made me nervous so I tried to go back and cancel the order and was unable to. I had to put in a claim through PayPal. The tracking showed my order going to China then to Florida then to a PO Box in Massachusetts. After many emails to Modlily finally today July 14,2016 the swimsuit was delivered to my house in Oregon. It looks okay but when I tried it on, it is to small. XXL? I don't think so! The bottoms maybe, but not the top. Very low quality in material and contruction. I will return it to China and DO NOT WANT A REPLACEMENT. My loss of $25.27. Sheech... DO NOT ORDER FROM MODLILY. Read ALL reviews!

Date of experience: July 14, 2016
California
1 review
1 helpful vote
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They are liars
July 13, 2016

I order a swimsuit and it never got delivered. They say it was. I never got it. I told them that I wouldn't be asking about where my item was if it had been mailed to me. So I lost the money, and have no swimsuit. I feel they are liars, dishonest and they need to be blocked, from doing business on American Internet and all social media oulets.

Date of experience: July 13, 2016
Singapore
1 review
0 helpful votes
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Great Purchase
July 14, 2016

This is the second time I shop on Modlily. The items I bought this time can perfectly hide the weakness of my figure and it surely becomes one of my favorite dresses. I am planning to spend more money on Modlily now.

Date of experience: July 13, 2016
Singapore
1 review
0 helpful votes
Follow Timberlake R.
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I love the price
July 14, 2016

The discount is always very large on Modlily. But the quality of the clothes is very good! Much More beyond my expectations. I got three dresses and two blouses from it, fast and perfectly wrapped. I really trust Modlily and I already recommend it to all my family members and friends.

Date of experience: July 13, 2016
Singapore
1 review
0 helpful votes
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Nice Service
July 14, 2016

Very nice customer service and very fast shipment! It only took 1 week to get my package. Modlily has become one of my favorite shopping sites. I am planning to buy a dress for my daughter's homecoming party in the future.

Date of experience: July 13, 2016
Singapore
1 review
0 helpful votes
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Love Modlily
July 14, 2016

I have shopped on Modlily.com for many times. I really love the styles on Modlily. The T-shirt I received this time really beyond my expectation! The quality is great and the fabric is stretchy. Thanks so much for such good items. I will definitely shop again.

Date of experience: July 13, 2016
Singapore
1 review
0 helpful votes
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Perfect Size
July 14, 2016

I was worried about the size issue since I have got a very small one on another website before. But the dress I received from Modlily can just fit me! I definitely will shop again! I would like to view more trendy items on this website in the future.

Date of experience: July 13, 2016
Singapore
1 review
0 helpful votes
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Honest seller
July 14, 2016

Honest seller! Given the price I had pretty low expectations but I was pleasantly surprised at how flattering the product from this site. They really sell high quality items with reasonable price. It is really kind of the seller. Just make sure the size when you ordering. You can also ask the customer service for help if you are confused with the size chart.

Date of experience: July 13, 2016
Singapore
1 review
0 helpful votes
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Came within good time
July 14, 2016

This is my first time buy from this site but i think i will be ordering more from here. Because the products came within a really good time. Not as some site that waiting so long. I also surprised by the quality of the fabric on their products for such a price. I would highly recommend this site!

Date of experience: July 13, 2016
Singapore
1 review
0 helpful votes
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Great website
July 14, 2016

Great website! Products are always with good quality! I ordered some clothes from here. And they look really flattering on my figure. I'm totally fall in love with this site and add it to my favorite. Seriously, a best site I've ever purchased from. I will purchase more!

Date of experience: July 13, 2016
GB
1 review
0 helpful votes
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Stylish clothing
July 14, 2016

Nice website! Always provide beautiful and stylish clothing. I always view this site in my free time. Just in order to make sure if they updating any new style. Then I would definitely buy it. Reasonably priced for good quality and stylish clothing.

Date of experience: July 12, 2016
GB
1 review
0 helpful votes
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The product arrived on time
July 14, 2016

I bought a Necklaces from modlily.com and this guys are rally awesome. They delivered the product just in time and the product is so beautiful.

Date of experience: July 12, 2016
France
1 review
0 helpful votes
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Very happy for the shopping
July 14, 2016

I ordered the black short sleeve body-con dress. I really love this site ordering systems and also the shipping policy, all of which were shipped quickly and got here when they were expected.

Date of experience: July 12, 2016
France
1 review
0 helpful votes
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Will buy again
July 14, 2016

This is my first time ordering from modlily.com, but it will not be my last! I ordered a dress and boy was I blown away when I received it. Just as advertised, the quality is just what I was expecting. Ordering and shipping was hassle free, I'm looking forward to my next order!

Date of experience: July 12, 2016