About the Business
Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Business Highlights
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Modlily Reviews Summary
The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
I ordered a swimming suit with expedited shipping over a week ago... Should have been delivered in 4 to 6 days. It still hasn't even shipped. I have "urged shipping" multiple times and just get the same stupid message. I try to call the number on the site only to never be able to get through! So frustrated!
I placed an expedited order on 3/9/16 and my shipment hasn't been shipped. I've created many tickets and no one has contacted me. This was my first time shopping online and thanks to Modlily and Rosewe I'll never shop online again. I just want my money back
I ordered clothes that's specifically says 24hr shipping, it's 2 weeks now and I haven't got any confirmation or a tracking number
I sent them an email and it took them three business days to reply and the reply was, whats your order number, I did send them the order number immediately and its going three days now and I haven't received any info on my order
This is just crazy!
Size 2XL for an 18 might fit a size 12 person, all 3 items ordered are sized the same, almost a $100 order. Was able after some creative searching (all links in confirmation email did not work) to contact customer service and am waiting for their solution.
These two companies are the same $#*!, do not order from them, the quality is worse than ño que barato! A cheap Store in Hisleah Florida.
I bet The clothes in The flea market Are much better, i spent over 100.00 and received 3 pieces of fabric from the worst quality i had to throw them in the garbage because I am sure not even Goddwill want to take it. Do NOT order from THIS people don't waste your money
I am a 36C and could BARELY squish my boobs into the shirts and dresses I ordered. They fit everywhere else (stomach, hips, etc.) but not my chest. I could barely breathe let alone move around. I have never had this problem before in-store or online so it was very strange to me.
I submitted my order on January 31. I got a notification that they had shipped it on February 24. It arrived to me in Canada on March 7.
But the order was correct so yay?
I order two jumpsuits from this site over a month ago and still have no received it. I even paid to have it delievered within a week. There is no way to contact an actual person, and they are not prompt with getting back with their customers via email. These people are completely unprofessional, and If I could give this site 0 stars I would.
I am a bit concerned with some reviews of other people and I placed my order today and I hope it's not fake and I hope I do deliver my order to my billing address that I sent to you today. Hope you understand me
Scam This company is a total Scam I bought a dress and is not even for a five years old girl
Nowhere to call no customer service no address no ph no nothing.
This company is in China.
I ordered 2 bathingsuits that were suppose to have been shipped in 24 hours. I do not have them nor have I heard from Modlily. I cannot reach anyone to discuss this. If this is a fraud company, why are they able to continue to post their website!
I ordered two items, said it would ship within 24 hours. After a week now still no confirmation email or product. When I looked on the site the only reason I ordered was because they had 5 star reviews. Don't go by them!
One dress too small, one sewn crooked, one too big too short, I spent 100.00 never again. Don't waste your time and money!
Seriously I do not understand why trading standards do not shut this company down. They are fraud. I ordered 2 dresses paid for express delivery 1to3 days it did not come after a month and me reporting them to PayPal a message came one dress was out of stock and they have refunded me credit in their account which I said no I want the money to my pay pal account they just ignore me keep sending their adverts. Finally one dress arrived OMG I really never seen anything like it terrible thin cloth not Jean as advertised small fit not the size I ordered it went straight to the bin can't be bothered the hustle of returning it. I should have gone to primark or matalan or beltal or i offer excellent quality there. Why this company is allowed to trade and defraud people I do not have a clue. Do not order no matter how tempted you are you will reget
I placed an order for 2 bathing suits on February 26,2016 it is now March 7th and the order has notneven been shipped yet. Both items i ordered stated that they would be shipped within 2-4 days. I have sent several tickets and have recieved no response from anybody. Needless to say i will not be ordering from this company ever again. I feel they are another scam site as is Sammy Dress
My experience with this website is disappointing to say the least. When I tried to publish a review with 1 star and my comments with each of the 3 items, NONE OF COMMENTS WERE ALLOWED TO BE PUBLISHED AND I COULD NOT TRY TO MAKE A REVIEW AGAIN. I bought 3 jumpers and it took a month for my order to arrive. (I paid extra for 2-4 day shipping) One item was completely see through, the other item was an ugly shiny green color when it was supposed to be an army green, and the other item was suppose to have an adjustable drawstring at the waste but it only had a small string that served no purpose. Each item was not at all like the picture. I really wasted my time and money. I tried to warn other people in my reviews on the actual website but they did not allow it to be published. Complete sensorship! Be warned! Do not use this site!
Wherever you are if you are reading this I'm telling you now do not use this website if you know anyone who is thinking about ordering something from this place do not I repeat do not use this website no one will give you anything no one will return the call I spent over $200 and when I went to go cancel it it's been over three days and I still have not talk to a human being at all but its all good I will not stress about it because they're going to get theirs in the end and yes I will be taking legal action
I want to help save others from what has happened to me! This company is a SCAM! First of all, the items look NOTHING like the photos, the sizing is not true to size, and the clothes had a horrible, horrible smell! One of the bathing suits looked worn! I contacted them the next day via "ticket" that you have to submit, asking for the proper return address. Their website says "14 day return policy", NOT true. They will NOT provide the address! They told me "the cost to ship it back is not worth it for you, right? Maybe sell online, or give as a gift". This was after I even sent them photos of the merchandise per their request! Going on 10 days with the open ticket, and now I'm just being ignored. I spent over $100, and now going through a dispute with my bank. DO NOT ORDER FROM THIS COMPANY! They should be reported, and not allowed to do business with the USA. I wish I could give a negative star...
Ordered an item and paid for expedited shipping(2-5 days). It has been 4 days and the item hasn't shipped and no telephone number to talk to a live person. On-line chat service is only an email and not live chat. False advertisement!
I just ordered with company a couple of days ago. Still havent recieved a tracking or order number through my email. I didnt know at time of order that the sizes run very small. I already know I'm screwed with the sizes I ordered. I also used their other company Rosewholesale to order, not knowing it was same company with a different name. I dont use my credit card on any online sites to purchase with. Paypal is free and I encourage anyone to use them to pay through. I did and already see I might have to file a dispute to recoup my money. Paypal will get your money back sooner or later. After reading reviews I will never shop with these 2 sites again. Modlily or Rosewholesale
I ordered a dress for a important formal engagement with my husband. I ordered 4 weeks prior to and I have yet to receive the item. The site stated that I would get a tracking number between 1-3 business days since I ordered priority and it took 2 weeks for a tracking number. I will NEVER order from this site again!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members