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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
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Great Value but sizing is small. Prompt responses for resolution. Good Quality. Good Customer Service.
I've shopped at Modlily longer than I can remember. There is always fashion clothing there for all women's ages, sizes and style. I can always find what I want here!
Love this site for any and everything! Recommend to everyone!
I loved this. It runs small but awesome and unique for me. Looks exactly like the picture. This purchase is definitely a hit to everyone. It fits great on me. I would recommend my friends to buy more from modlily.com.
This company is the worst clothing company i have ever used, the three tops i ordered arrived in a terrible state, threads everywhere, fabric had pulls and just awful quality material.
Whats worse they would give me my noney back only 40% due to shipping costs.
Not sure why i should have to pay for their lack of quality control.
I have threatend tradig standards and they dont care basically.
I will not be using this company ever again and i will be warning off everyone i know.
The purchases I bought from Modlily are exactly the same as they look in picture! I was really surprised by the purchases because I did not anticpate that they are in good quality. The material is soft and durable. I will absolutely buy more clothes from this website again.
I absolutely love this website so so so much. I always feel satisfied with my purchases bought from Modlily. Each time when I see new new arrival products, I couldnt help my self buying some of them because their cuteness and fashion style.
Nice item but XXL bottom was 26" waist... top was a small also even though label said XXL... the chart measurements DO NOT match what thay send... My 1st experience... it should be very easy to return... not good customer service...
I need to return merchandise and cannot get anyone to help me so I guess i am stuck with it. Clothes run way too small and merchandise takes forever to get. There is nothing good about this company and I would not advise anyone to order from you.
I won't be earning any cash reward, because I can't give a positive review. I was very careful to read the sizing chart to make sure I would order the correct size and even the chart was misleading. The dress was at least three sizes too small so now am out my money and can't wear the dress. I would not recommend that plus size women in the USA order from this company. Sizing is incorrect.
Got 3 items. One I love but wrong size... this was an extra large and in reality it is a extra small. Wanting to return to get another size but no one will get back to me.
I was not expecting the dress I bought to be two colors. It turns out the top is blue and to bottom of it is closer to purple. For an extra large, which usually fits me loose, this dress is snug. I am determined to loose weight and so I will hand wash and cool tumble then hang to dry to get rid of the strong dry smell. Overall opinion of the product, is that I am not satisfied with it. Maybe I should return it for an xxl and a different color.
The colors of the tops I purchased are so vibrant a real standout. The fit is a little snug maybe I will need to loose a pound or two for a better and proper fit. Love it!
Loved the item that I ordered, took a little longer than I expected, but was delivered and is what I expected. Will order again
Disgusted, order placed March 6, its now March 29, tried contacting you with no results. Have started a claim with paypal. Will NEVER order from you again.
It took nearly a month for the dress to arrive, and it was shocking. NOTHING like the picture. Size XL but actually like a size medium. I would not even pass it on to someone. Fabrics are ugly, wrong colors than shown. Flimsy.
I had placed an order for a swim suit. I was charged and waited but it never came in. Finally, after sometime I had this random credit to my bank account. I was refunded my money but I was never informed why my order was canceled! Disappointed in this site.
Quality of clothes is cheap... no shipping info or return info. Had to pay to send crappy clothes back to CHINA. Have not heard back about refund and it has been weeks
Well after doing my research I was very skeptical about buying stuff. I had a friend that said she had ordered from there do I decided to try it. I'm very satisfied with my purchase although it did take 3 weeks to arrive, and I started getting worried because my track number wasn't working, but then it did and I knew it was on is way. I ordered 3 things one was true to size and the other two were a little smaller but I can still wear.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.