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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
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Modlily Reviews Summary
The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
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I ordered the dress a size bigger, I will not be able to wear this dress. It's too small. You advertise a dress that is flowing and loose but your sizing does not confirm it. I wear a medium- large so I ordered an xl. Hah! It's tiny. I'm absolutely disappointed. I was looking forward to this gorgeous turquoise dress for Easter from Modlilly - But it's not happening.
Terrible company and even worse service. Don't do it! The suit was too small and now they are trying to not refund me and I'm fighting them on PayPal. Worst company EVER!
I can't give a review other than I haven't received the merchandise yet. It is a dress for a friend and it's been a long time since I ordered it.
Poor service had to case it on paypal to get anything done... it is today april 7th ordered march 10th. Tracking says in 2017-03-18 05:20 In Shanghai, left Shanghai Pudong airport
2017-03-18 05:20 In Shanghai, from Shanghai to New York JFK airport if it left on march 18th to NEW YORK---... WHY DO I NOT HAVE IT ON APRIL 7TH IN JACKSONVILLE FLA? DO NOT TRUST THEM AT ALL
The dress was way to small it was like a size small I ordered a XXL. I will not order anymore dresses from this site anymore. Very disappointed.
I ordered 3 bathing suits for my upcoming vacation at the beach. I ordered all of them the same day. I have received only 1 of them. The other 2 are somewhere in transit. I am extremely disappointed! I wish I wouldn't have ordered through uour company, as now I have to go and buy new bathing suits and wastes time and money... I will never order again through your company...
Items of good quality. Sizing is smaller than European sizes so beware. Good customer service. I would recommend this site. Delivery times are longer than usual due to where they come from.
Although delivery took longer than I expected, I am very pleased with the product. Can't wait to hit the beach in my new bathing suit it is all that i expected.
Never received order despite money taken out of my account a month ago. Customer service keeps saying they will hurry and rush order. Tracking # doesn't update, just says it's prepared for shipment. Shady!
My order arrived after 6 weeks! Sizing wrong, quality dreadful, never again. Stay away from Modlily.
I have been fighting with this people for almost two months trying to get my money back! The suits are poorly made, super thin and irregular. Two of the suits did not fit (1 two sizes too big and the other way too small.) The third suit came without the bottoms! I asked for a refund and they said they could not give me one. Finally, after weeks, they said they would give me a refund "IF" I wrote a positive review on sitejabber and screenshot it to them. Reluctantly, I did what they asked because I wanted my $100 back. The following day they said, "sorry we are unable to give you a refund, thank you for understanding." I am livid to say the least. I doubt they will ever give me my money back. The company is HORRIBLE! Please please please do not give your business to these people in China. They are THE WORST!
Great customer service assuming I get a refund after this review! Returning is usually not best option since they are in China. Make sure you have correct sizes.
My item said it arrived in Sydney 31/01/2017. I still haven't received it. Contacted Australia post and they do not have it
The item I ordered was a tankini. The top fit, but the bottoms were smaller than needed, so you may want to take this into consideration before choosing the size to order. The company was willing to work with me to get what I needed, which was very helpful. The shipping did take longer than ordering locally, but I received the item when promised and before I needed it, so that was good. The best thing about this company is the prices!
Wish I had read reviews before ordering from this company. Took over a month to arrive. Ordered a dress 2 sizes larger and it was still to small. I don't know what size they sent me though as all tags were in Chinese. Nasty feeling fabric and very ugly color. I would never recommend this company to anyone!
Items arrived unwearable! The company offered me $17 on a $52 purchase or I could return them to China- at my expense! I did not make the mistake, they should pay for the return or give me a full refund. My mistake was ordering from them- never again!
I had an issue getting my 15% off first purchase coupon and they went beyond the call to insure I received a discount!
I ordered from this site and never received any items that I ordered. The payments were taken out from my credit card but no merchandise. Filed a complaint through PayPal because that is what I used. Cannot get ahold of modlily in any way. Tried all ways. One day when I track item it looks like it's almost here then next day looks like it never shipped. Keeps saying it shipped but it's been 3 weeks and still not merchandise! I sure hope I get my money back! Very pissed off.
Unfortunately the quality of the two swimsuits I ordered match the price. Too good to be true is an accurate statement here. Fabric is thin, both swimsuits had an odd odor to them, washed them and the color ran on the black and white stripe suit. Swimsuits supposed to be the same size and one is way bigger than the other (even though they were same style). Took forever to receive once ordered exactly 3 weeks from date ordered. The one thing I will favorably say is I think the design of the swimsuits was good. Kind of like a coverup over your bathing suit top... it works!
Sexy and cute clothing and bathing suits! Nice prices! So many diff styles! Which is why i titled this Shopping made fun! Cant wait to get a tankini!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members