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business logo of Modlily

ModlilyReviews 8,635

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
832
value
471
shipping
483
returns
387
quality
452
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Washington
1 review
0 helpful votes
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Buy more
April 13, 2017

This is my first online shopping and I was scared after reading all the negative reviews in this site. I ordered 7 dresses and I loved it. Customer service was very helpful and professional. Thank you.

Date of experience: April 13, 2017
Washington
1 review
0 helpful votes
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Bright color
April 13, 2017

I ordered a small amount of clothes just to make sure the site is reliable and it came in perfectly! The clothes are really pretty and just as they look on the pictures! It also came in the perfect size, and it only took a week to arrive! I'm going to order more in the future! Love it

Date of experience: April 13, 2017
California
1 review
0 helpful votes
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I love the shipping.It is so fast.
April 13, 2017

I have brought one dress from Modlily and have leaved a deep impression on this site.The fashionabe design and high-quality material makes me look smart. Muck thanks! Highly recommended!

Date of experience: April 13, 2017
New Jersey
1 review
5 helpful votes
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They also write reviews that sound like a chinese talking. Lol Clothes are for tiny people and it takes at least a month to ship from China the slow way. That is true of ny site.

Date of experience: April 12, 2017
Michigan
1 review
3 helpful votes
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It has been nearly a month and my tracking info hasn't changed from preshipment! I cannot input a "ticket" to get any answers. And, the email supplied thru PayPal is not a valid address.

Date of experience: April 12, 2017
New Jersey
1 review
4 helpful votes
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What A Scam!
April 12, 2017

Stay away from this online site at all costs! I ordered a swimsuit that I thought was a steal. I've been waiting over a month for this suit to ship out of China! I will never again order from this website no matter how much I like their swimsuits. It's also impossible to get in touch with this site for questions or tracking info. What a horrible, horrible experience that I don't want to experience ever again.

Date of experience: April 12, 2017
Tennessee
1 review
4 helpful votes
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Don't order
April 12, 2017

I ordered a 2x swimsuit & it would fit a size small! I was excited because they have really cute swimsuits (for tiny people, I didn't know they came out of China!

Date of experience: April 12, 2017
Texas
1 review
4 helpful votes
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Sucks
April 12, 2017

I would never do business with this company again. It's all a scam. I order a swim suite and it has taken all most a month and still don't have it. I been keeping track and it makes no sense one day it will be right down the road from me in Texas and now it's is Chicago IL. WTH? Ppl don't know what they are doing...

Date of experience: April 12, 2017
Virginia
1 review
4 helpful votes
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Modlily advertises easy returns but when you try to return, you find out that they are located in China and postage will be astronomical!

Date of experience: April 12, 2017
Michigan
1 review
3 helpful votes
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Buyer beware!
April 12, 2017

I placed my order over a month ago, they took payment 3/16/2017 still no tracking number and no reply to my Email as to when I can expect delivery. Very disappointed and would't recommend ModLily to anyone at this point.

Date of experience: April 12, 2017
New York
1 review
0 helpful votes
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Great fit
April 12, 2017

I knew it would be a great fit, which is why I bought it, but I didn't realize how great! Worth the wait in delivery time!

Date of experience: April 12, 2017
Ireland
1 review
0 helpful votes
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The customer service is perfect.
April 12, 2017

Modlily is one of my favorite online fashion stores. There are more than 100 types of dresses, tops, swimwear, jumpsuits for selection. Good material and fashionable design make me look pretty good.

Date of experience: April 12, 2017
Washington
1 review
0 helpful votes
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Items are always nice and stylish.
April 12, 2017

This is the fastest and cheapest online fashion store, with wide range of clothing. Good pre-sales and after-sales sevices leave my very good impression, I like this site very much. Highly recommended!

Date of experience: April 12, 2017
California
1 review
0 helpful votes
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The shipping is fast.
April 12, 2017

I am so happy with the items I brouht from this site, the material is really soft, stretchy and comfortable. Fit the body well.The customer sevice is very helpful. I like it.It's a happy online shopping experience.

Date of experience: April 12, 2017
Ireland
1 review
0 helpful votes
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Super happy with my purchase.
April 12, 2017

I would like to recommend this site to my family and friends. I have bought from Modlily several times.The price is reasonale, delivery speed is quick and packaging is good. Good choice for everyone.

Date of experience: April 12, 2017
Washington
1 review
0 helpful votes
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Perfect size and perfect quality
April 12, 2017

The items I brought from Modlily are very nice and all seem to be of good quality, exactly look like the images in site. Love the items. Get lots of compliments from my friends whenever I wear them.

Date of experience: April 12, 2017
California
1 review
0 helpful votes
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Modlily is a good fashion clothing website. I like this online store very much. The clothes are so pretty and the size is perfect. Good quality, excellent price. I will order more clothes in Modlily in the future.

Date of experience: April 12, 2017
Washington
1 review
0 helpful votes
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Perfect fit
April 12, 2017

Modlily has a very trendy selection of women clothes. I bought a blouse from this store. It is soft and comfortable to wear. I am completely satisfied with this product.

Date of experience: April 12, 2017
Florida
2 reviews
1 helpful vote
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Delivery
April 11, 2017

I ordered a month ago and it is still not here! It is off the boat from Shanghai! Just so you know it may not get here for your favorite cruise departing tomorrow!

Date of experience: April 11, 2017
Canada
1 review
0 helpful votes
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Beautiful clothing!
April 11, 2017

I have ordered several tops through Modlil with great results. All of them are well constructed and handle laundering well. I look forward to purchasing more tops in the future.

Date of experience: April 11, 2017