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business logo of Modlily

ModlilyReviews 8,635

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
832
value
471
shipping
483
returns
387
quality
452
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China
1 review
0 helpful votes
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Love the color
May 20, 2017

They have a great customer service. Orders are quick, no mistakes, returning is easy at stores and I have never had problems with Modlily.

Date of experience: April 18, 2017
Hong Kong
1 review
0 helpful votes
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High quality
May 20, 2017

I was skeptical to order from here, but after reading the reviews I went for it. It got here in a week and fits perfect! Especially for the price. Take a risk! :)

Date of experience: April 18, 2017
China
1 review
0 helpful votes
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Wonderful shopping experience
May 20, 2017

Love a good deal especially if the quality is good but modily's pricing practices are downright maddening. I've bought something only to find it 50% off the next week!

Date of experience: April 18, 2017
China
1 review
0 helpful votes
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I have never had a bad experience with modlily. Shopping with them both online and in physical stores has always been positive. They can be a little expensive, but they sell good stuff and they frequently have some amazing sales!

Date of experience: April 18, 2017
China
1 review
0 helpful votes
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They make online shopping easy.
May 20, 2017

They sent me all great deal buy. And the quality is great. The price is great. I love buy online its so convenient to me.

Date of experience: April 18, 2017
China
1 review
0 helpful votes
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Bought a dress on this site and received it after 3 weeks. But it's very good. Cost-effective is still very high.

Date of experience: April 18, 2017
GB
1 review
0 helpful votes
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Love Modily
April 17, 2017

The sizes are always correct and the dresses are good quality. Value for money and look stunning! I have ordered several dresses as my weight fluctuates up and down and they are always perfect! In line with the sizing charts.

Date of experience: April 17, 2017
Wisconsin
1 review
3 helpful votes
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I will never buy anything from this company again. I want to return 2 swimsuits that were made in China, very poorly in fact, and no matter which way I try to contact them i do not get a call back or an email to go through. I am starting to think it is a scam the way that I am getting nowhere. I have never experienced something like this before.

Date of experience: April 16, 2017
Canada
2 reviews
2 helpful votes
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Away too small
April 16, 2017

After re diving my dress which when I first opened it was so pleased as it was nicely styled but away too small even after I used their chart. Now I can't return it as I can't figure out how to get a ticket. Very confusing

Date of experience: April 16, 2017
Georgia
1 review
0 helpful votes
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Blue bathing suit
April 16, 2017

Love the bathing suit size a little smaller than I thought so you should order a size lager. Great quality for the price.

Date of experience: April 14, 2017
District of Columbia
2 reviews
14 helpful votes
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Don't be tempted
April 14, 2017

The clothes look very stylish and the price is right... BEWARE Sizing is way way off, quality is not good, delivery takes months not weeks, no customer service, can't return anything. One washing and the clothes fall apart. Don't believe the "good" comments. If they did a good job they would have so much business but it's all crap, walk away.

Date of experience: April 14, 2017
California
1 review
3 helpful votes
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Bad business PRACTICE
April 13, 2017

I purchased an item in Dec of 2016. I checked my paypal charges in March. Showing charges from Modliliy. I emailed Modliliy that i never received an item from them, They said it was delivered in March 26,2017. After 3 mos they delivered and it was left in my front door they said. After 3 mos. Who knows who could have gotten it. They won't refund my money for the very long delay and to think I never get the item. Do not order to this company, They are unreliable, don't care how long it takes for the delivery as long as they get your money. They told me they spend money for the shipping so they won't refund.

Date of experience: April 13, 2017
Louisiana
1 review
4 helpful votes
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Don't order!
April 13, 2017

Took 3-1/2 weeks to get my order... from Shanghai! I ordered it for vacation... yup, it arrived the day I came home. Tracking stated it was "in process to ship" for 2 weeks. Terrible service! DO NOT ORDER FROM HERE!

Date of experience: April 13, 2017
Japan
1 review
0 helpful votes
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Good prices
May 15, 2017

Love this website. Always order from here, they deliver on time, the clothing is pretty cheap, the quality could be better but if you don't want to pay a lot, then this is the way to go, on top of that they have a huge selection.

Date of experience: April 13, 2017
TW
1 review
0 helpful votes
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I am very happy with the dress. High quality, fast shipping. I really love the color and design. Also, the customer service was very efficient. I´ll sure recommend this website to my friends!

Date of experience: April 13, 2017
TW
1 review
0 helpful votes
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Best quality in their products
May 15, 2017

So many cute clothes, and I love everything about this site. Great service and I was very pleased with the quality of my order. I am hoping to continue my dress purchasing from here in the future.

Date of experience: April 13, 2017
TW
1 review
0 helpful votes
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Friendly Service
May 15, 2017

Bought 3 dresses from here. Very happy with my purchases. Everything fitted perfectly all quite smart!. Was very happy with the delivery as well, received my purchases at no time at all. Will definitely buy again from here.

Date of experience: April 13, 2017
Washington
1 review
0 helpful votes
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Good Customer Service
April 13, 2017

I have got my clothes here twice, the price is so cheap, and the quality is also good, even the shipping is slow, but I like the free shipping. I will place my order in the further.

Date of experience: April 13, 2017
California
1 review
0 helpful votes
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Good Experience
April 13, 2017

The blouses I purchased are beautiful... I understand some items run small and all the reviews helped me order. I truly wish there were more items for older women and working women. I look forward to the order I just placed today.

Date of experience: April 13, 2017
California
1 review
0 helpful votes
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Fast Shipping
April 13, 2017

This is the only online site I trust to buy my clothes. Free shipping and they always have specific measurement for each item. Good quality and you can't beat the price! Would definitely recommend!

Date of experience: April 13, 2017