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business logo of Modlily

ModlilyReviews 8,635

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
832
value
471
shipping
483
returns
387
quality
452
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China
1 review
0 helpful votes
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Great service
May 21, 2017

I highly recommend everyone buy goods from this website. It's so easy to navigate and find what you want.It is a very nice website. Their service is too much good. I like this website so much.

Date of experience: April 19, 2017
TW
1 review
0 helpful votes
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Different Shop
May 20, 2017

Fast shipping and great packaging. I had a great experience buying from the website. Would highly recommend this website. Their service is too much good. I like this website so much

Date of experience: April 18, 2017
Massachusetts
5 reviews
1 helpful vote
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Honestly, you get what you paid for. I ordered 4-5 day shipping I think and in small letters under it, it said (processing time not included.) Still haven't gotten anything and it's been weeks. I don't know why my hopes were high. Someone I knew recommended it but this is honestly the worst service. I cannot wait to receive clothing that is too small or big for me. I honestly hope for it to be small because I got to lose some weight anyways but, I am getting off topic. I would probably not recommend to a friend.

Date of experience: April 18, 2017
KR
1 review
0 helpful votes
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Love Modlily
April 18, 2017

This was a real good experience for me, I was able to find the right product with my size which is something hard to find. I had a good time looking at everything and the prices are great! Great way to shop thank you!

Date of experience: April 18, 2017
KR
1 review
0 helpful votes
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I absolutely love my new suit.
April 18, 2017

Would highly recommend this website! This was responsive, patient, fair and honest. Enjoyed the experience!. Response was quick, offers were quite reasonable, processing was fast, and the communication was outstanding.

Date of experience: April 18, 2017
KR
1 review
0 helpful votes
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I haven't ordered from Modlily before and I decided to give it a try because of my friends's recommendation. I finally received my package today. Everything fits perfectly and I am super satisfied with my purchase.

Date of experience: April 18, 2017
KR
1 review
0 helpful votes
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Soft and stretchy material
April 18, 2017

The products I receive is the same as what is shown on the picture. The color and style are just I want. This order is one of my favorite purchases that I have ever made from online shop.

Date of experience: April 18, 2017
Rhode Island
1 review
0 helpful votes
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Surprisingly great!
April 18, 2017

I sized up and absolutely love my bathing suit purchase! Fit and looks great, came back on to order more. :)

Date of experience: April 18, 2017
KR
1 review
0 helpful votes
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Great website, great service
April 18, 2017

I ordered two items at Modlily and I like both of them. The products are exactly true to the pictures. And it sends me emails each other day where I can find good bargins of very high quality.

Date of experience: April 18, 2017
KR
1 review
0 helpful votes
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I love shopping at Modlily.com.
April 18, 2017

Modlily is such a excellent finding! I placed a trial order from this website, to my surprise, the clothes look good on me, but it accentuates the curves very well. The material is very nice, high quality and it is well-constructed and soft on me.

Date of experience: April 18, 2017
KR
1 review
0 helpful votes
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They fit me perfectly
April 18, 2017

The delivery is fast. My packages always arrived on time or in advance. And they are packed well, which satifies me well. The material of the items is soft and feels well.

Date of experience: April 18, 2017
Connecticut
3 reviews
4 helpful votes
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Never arrived :(
April 18, 2017

I ordered a cute top from Modlily last summer. 3 months later, it still hadn't arrived. Of course, no response when I attempted to email them about the delay. I disputed it with my credit card company and was refunded. More than six months later, still nothing has arrived. I've ordered stuff from China before and even though it can be slow, I've never had anything just never turn up. My guess is that they don't even ship 1/2 the stuff that's ordered.

Date of experience: April 18, 2017
Pennsylvania
2 reviews
0 helpful votes
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Swimsuit
April 18, 2017

Ordered two swimsuits and LOVE them. Thanks. Would definitely order from this company again. Very nice selection to choose from

Date of experience: April 18, 2017
Japan
1 review
0 helpful votes
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Never let you down
May 20, 2017

I highly recommend Modlily! And I will introduce this website to my friends. As a oversea website, Modlily provides free-shipping, which is really an advantage. I love it.

Date of experience: April 18, 2017
Japan
1 review
0 helpful votes
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Good collection of clothing
May 20, 2017

Modlily is a good website to buy clothes of all kinds. Not only because the quality of the products is very satisfying, but also the price of the clothes are affordable, compared with other websites.

Date of experience: April 18, 2017
Japan
1 review
0 helpful votes
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Really like
May 20, 2017

The customer services are very great and patient. They respond my questions in a quick way. So I have a good impression on Modlily. I am really satisfied with this website.

Date of experience: April 18, 2017
KR
1 review
0 helpful votes
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Great experience
May 20, 2017

I like to do online shopping at modlily website. Easy to return clothes if it doesnt fit me. They never give me any troubles. Fast shipping( usually take 2-3 days to receive)

Date of experience: April 18, 2017
TW
1 review
0 helpful votes
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Fit perfect
May 20, 2017

Great material and fits my body perfectly! I love the style and how it fits. I was iffy about the material but I was very satisfied when I tried it on.

Date of experience: April 18, 2017
Hong Kong
1 review
0 helpful votes
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True to size
May 20, 2017

The cloth came pretty quickly and pretty much the exact same as it was described! Good material and it fit perfectly

Date of experience: April 18, 2017
China
1 review
0 helpful votes
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Arrive very quickly
May 20, 2017

True to it site. Easy return policy. Delivery is a little slow. Multiple shipments. Good customer service. Website is easy to order from.

Date of experience: April 18, 2017