On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
Similar Brands to Consider
One With
Orvis
Subset
Midnight Hour
The Rogue + The Wolf
Copper Union
Fair Indigo
Knix
Threads 4 Thought
Tiger Mist
Avenue
Civil Society
Modlily Reviews Summary
The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I had a problem with my order that was handled in a very prompt and courteous manner. It was resolved quickly at no cost to me.
I am trying to return a blouse, but Modlily will not give me their mailing address. I think they are a fraud and a scam.
Modlily has quick shipping times & adorable clothing and accessories! I would highly recommend to any friend or my family!
I really like Modlily you can find anything you want if it not sold out, excellent customer service, fast and easy return, the best place with great prices. And the make the shipment right away really nice job.
Love getting my clothes here. They have great product and good quality at reasonable prices, and excelent costumer service. I will go there all the time and recommend it to all my friends. Hopefully to buy more stuff here soon.The quality, texture, is great! Love it!
I adore this clothes. It was made for women with real love. Always provide great customer services and responds quickly to your online questions. I recommend it to all my friends and usually give it as a birthday present.
Modlily is amazing! It was a great experience with them because all of the products so amazing and affordable. It's absolutely perfect for me. Their quality is amazing, very fast shipping. I have no complaint at all. Love this site!
Sized incorrectly everything is way to small. CheP fabric. Badly made. Sweat shop quality Never again
Dear customer,
We apologize for the inconvenience.
I will solve the problem soon for u, but could you tell us your order number first? Our order number is begin with the letter of “M” or “MM”, you can find it in your Modlily account or the invoice ID from the PayPal.
If you still cannot find out the order number, please feel free to submit a ticket to contact us. And our customs service will reply you in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
A great shopping experience, there are excellent customer service and products. The sellers are really nice.It also has the most reasonable price and best quality, Highly recommend Modlily.
My package was delivered on time. Delivery was so quick. I got it in less than 4 days, even when ordering on a holiday. Will definitely order from the site again.
I wish I could buy all the pretty dress here. Lol. I love the clothes, oh my! Such a good quality and service. Without a doubt, they are the best in the business for women's clothes. I Love it and will definitely buy more hopefully soon. Thanks.
Really doubted what my friend's recommendation, later I decided to give it a try, honestly, my shopping with them was a great experience.
I will definitely shop with them again and again... Thanks Modlily for the nice customer service.
I love buying clothes from Modlily. They are many dress, tops and swimwear. They always have great sales and the deliveries are packed well. Great return policy. Everything is top quality and I've never been disappointed.
I love ordering from Modlily, the delivery is really fast I usually get it within 5 days, 7 days max. I love ordering from their website when I cannot make it to the store. There are a lot of selections on line, only thing is you can't try them on so it's kind of like a blind buy but you can return the item(s) you don't like.
The best store. Love the store and products. I buy all my dress and swimwear. They fit perfectly. I try to visit store every weekend. I like the simple design of website so that I can order thing very fast and easily.
Modlily is quite convenient to go shopping. Thank You So Much for the beautiful affordable stuffs, products are very good and beautiful! Im sure I'll recommend this brand to more and more friends. Love it!
Modlily is without a doubt, hands down, the best place for anyone that loves dress! They literally have anything and everything that your heart could ever desire. I honestly cannot get enough of shopping at Modlily. I have been shopping there for years and years and I have never been disappointed with any of my experiences with them.
I love the Modlily and they have everything you can think off and the staff is always so nice this is my go to online store for dress, they fit perfectly and have been happy with the services. I totally recommend using their website, really nice.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customs,
We apologize for the inconvenience.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards