
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I really love Modlily.com and I dont understand why people have problem with such an amazing site here you always gets amazing products at much lower price than market I recently ordered a pink jacket from Modlily.com and truly I gets my tracking number within day and my item delivered just in ten days for that I truly thanks to Modlily.com you give me such an amazing services. Modlily.com understands what customer wants.
I have great experience to shop with Modlily.com and I love to shop here again.
I love the options of clothes and the quality of the clothing. My order came in a few days after I ordered online. I was amazed by the fast service. I highly recommend buying clothes from this website because of the quality and the pricing. Good quality clothing and cheap prices are hard to find but at Modlily that goal is achievable.
My account was charged weeks ago, still haven't received my order. Wonder if I'll ever get it? Never had a site that didn't even start shipping until the check had cleared. This is the first time I ordered
I have purchased from Modlily a few time and love all the products, I get compliments every time I wear one. I did receive a top that didn't fit one time... they told me to go ahead and keep it and the sent the correct size, can't ask for better customer service than that. The only thing I don't like is how long the shipping is but coming from China means customs and they take forever!
I am in love with Modlily.com! They always have amazing sales going on and adorable clothes for every occasion! All their clothes are cute, classy, and there is such a wide variety of options for every girls style. This is for sure the first place I go to do my shopping. At such amazing prices its truly hard to beat (even against all the name brands out there). I love sharing the site with all my friends. They ship fast and are by far my favorite site to shop!
I ordered a gorgeous pink dress form this site, and it is just beautiful, even better than the pictures! The detail is stunning, it fits perfectly and it was such good value. Free shipping, and arrived pretty quickly too. Highly recommend this site, I'll definitely be back!
After reading some reviews I got shocked! Why they posted negative feedback I just can't understand. I ordered a blue necklace for my younger sister and they sent more than I wanted. Price was so good and highly qualitative product. My sister is so happy by taking this Necklace. Thank you, Modlily for your great help. Definitely I will purchase more from you :)
I've ordered from Modlily in the past and I feel like they have improved their service over the few years greatly. The shipping is fast and I love the quality and price of the products. I ordered a thick geometric print cardigan and a leather jacket and I'm glad I've spent reasonable money on a product I love. Definitely one of my main online stores to order from!
The material is nice, a thicker but not uncomfortable stretchy cotton. Can't believe the price for what I got, happy with my purchase. Slim through the waist and flair just like the picture. Super sexy, you will love. Delivery was fast
I have a wedding on a cruise that I need to go and we have to wear yellow, red or blue. I took a chance and ordered this dress because it looked cute and the reviews were great. This dress did not disappoint! It's cute and comfortable and is perfect.
Unable to even get password changed or try to get refund. No contact info that works terrible website, horrible quality product
Dear Linda W.,
We apologize for the inconvenience.
Could you please tell me your order number first? Our order number starts with the letter of “M” or “MM”, you can find it in your Modlily account or the invoice ID from the PayPal.
If you still cannot find out the order number, please feel free to send us messages or submit a ticket to contact us. And our customer service will reply you in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
This is a really pretty dress. Would wear it everyday if I could. I ordered a small I"m 5'5" small bust(32AA) with short torso and long legs so the small works I can see if you have a bigger chest it would be difficult to get into it since there's no zipper or buttons and no stretch in the material. Be prepared to get lots of compliments.
I just received this dress today for my niece, and I was worried it wasn't going to look the same as picture, I read some reviews before ordering about the material being costume like and it's nothing like that, costume material is stretchy and cheap looking and this dress was absolutely beautiful. My daughter is thinner than my niece and it also fit well, it all depends on your body as well.
A nice selection of fashionable clothes and fast customer service. Beware that clothes may run a bit small ("Asian sizes".)
Dear Patricia C.,
We apologize for the inconvenience.
Could you please tell me your order number first? Our order number starts with the letter of “M” or “MM”, you can find it in your Modlily account or the invoice ID from the PayPal.
If you still cannot find out the order number, please feel free to send us messages or submit a ticket to contact us. And our customer service will reply you in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
I love this dress. It arrived today. I immediately pulled it out and tried it on. I purchased the X LG after reading the reviews. -Soft and very comfortable. The length is perfect! The material is thicker than t-shirt material. It is a great value for the money. I am going to purchase another one in a different color. Very cute! I highly recommend it.
This outfit look quite stylish. Makes for a great fall dress. Very cute and flattering. I usually wear a small or medium, and I got the medium; it fits perfectly. I wear as a dress the fabric is good quality, Thick quality material. Especially for the price. Definitely recommend this dress!
It is a nice dress. The fabric is soft, the color is stunning, and the fit is divine. It does have a lot of stretch which is nice. The color is nice, but more flat rather than glossy. I have worn it twice so far and had a lot of nice comments about it. I ordered us-xl i'm tall 5'9". Its comfy cozy and lovely, especially for the price. Delivery was super quick. Go on! Buy it already... in several different colors you wont regret it!
I really liked this dress. I usually range between a small and medium. After reading other reviews, I ordered the medium and it's a great fit. It's loose enough to be casual and tight enough to be form flattering. The material is also way thicker, which I'm happy about. I was worried it would be that cheap, thin material that stretched out after 2 minutes of wearing, but that's not the case. I plan on ordering in several more colors. Will look great with boots and tight come fall!
I found this site from a recommended Facebook post and I love it. So many things I want to buy, just need the money. In all seriousness I will shop on this site forever now. Keep up the great work.
I was thrilled when I received the dress ahead of schedule. It was perfect for the event I was attending and I received many compliments. For the price, this is one of the best deals I have ever gotten. The dress will last a long time. It is not cheaply made and the craftsmanship is excellent. I am so glad I went to for Website this purchase.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Dear Terri R.,
We apologize for the inconvenience.
Could you please tell me your order number first? Our order number starts with the letter of “M” or “MM”, you can find it in your Modlily account or the invoice ID from the PayPal.
If you still cannot find out the order number, please feel free to send us messages or submit a ticket to contact us. And our customer service will reply you in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.