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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Business Highlights
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Modlily Reviews Summary
The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I love the styles, and bold colors! Your cloths are beautiful and comfortable.
Everything ran very smoothly and I cld track my parcel easily. Arrived on day given when ordered.
I paid for expedited shipping to have it in time for a wedding. It came right in time! I got tons of compliments on it too. Slimming, soft fabric, and comfortable.
Great feel and weight of material. Fits well. Will buy other items in the future
The items I ordered came just in time for my trip and the quality and size was perfect.
Dear customer,
Thank you for your comments.
We hope that one day we can make you 100% satisfied.
Sincerely
Modlily
Very nice swimming suits, but I had to return because they just didn't fit my body that well.
I saw - I shopped - I ordered - I got - I tried - I liked some - I returned some - I kept some - I am happy.
Three pieces I loved, two I am returning. One is too large and I do not like the material. The dress for a wedding this weekend is going back. In addition to being a wrinkly mess upon arrival, the material is so cheap I am afraid to even attempt to iron.
Dear customer,
We are sorry that our products did not satisfy you.
We sent you an email for your issue,
Please check.
Looking forward to your reply.
Regards
Modlily
Ordered 9/14; received 9/23. Able to track package, which is a plus.
Very pleased with the swim dress.
Website is easy to maneuver through. Would look to order again.
Very good experience, good product, quick shipping.
They are very nice but took forever to get them.
The bottoms fit fine but the tops were all a little tight.
Requested to return them but never got a "ticket" emailed to me.
I will keep them.
Dear customer,
Sorry for the inconvenience.
We sent you an email for your issue,
Please check.
Looking forward to your reply.
Regards
Modlily
I ordered 2 shirts and swimsuit. I had to send shirts back. Haven't had time to get refund yet but I really like the customer service I've received. They answer promptly and are easy to get in touch with.
The dress is beautiful... good quality... perfect fit. Will order more dresses from Modlily
Items were in great condition, exactly as described, and fit beautifully. Thank you!
Dear customer,
Thank you for your comments.
We will increase the speed of our transportation.
For products you don't like, you can consider to return to us for refund or exchange.
If you have any question in the future, please contact us by live chat, or e-mail service@modlily.com.
We are pleasure to help anytime you need.
Sincerely
Modlily
When you are first on the site there's a pop-up that says New Customers Get $36 Off! What a load. I found out the hard way that it's only if you spend $159 or more. IT'S F*ING FALSE ADVERTISING and they wouldn't help me when I complained so BUYERS BEWARE!
Dear customer,
The 36 USD is the total amount for a combination of 4 coupns, will be showing under your account in "my coupons", and they are:
NM4:159$-19$
NM3:129$-10$
NM2:99$-5$
NM1:59$-2$
If you have any question, please contact us.
Sincerely
Modlily
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
Thank you for your comments.
We hope that one day we can make you 100% satisfied.
Sincerely
Modlily