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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
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Modlily Reviews Summary
The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
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I made an error in my address and it was quickly fixed, in a fast and friendly manner.
I ordered three shirts on 11/6. It is now 11/23/21 and I have only one of those three shirts. Maybe I am just used to Amazon, but this is ridiculous.
I like both the dress I order to wear for my daughters wedding and the swim suit as well for an upcoming trip.
Thank you for your help returning numeral orders and anxiously await refund to my discover card. Did take a long time to receive orders and some did not make it for what they were needed for.
Ordered a beauitful looking swim suit from Modlily. Thru my ignorance I had no idea I was dealing with a chinese company! IT never came and never came. Was given three dates when to expect. They all came and went. Started with Customer Service, and it was stall, stall, stall, please wait a few more days we are sure it will arrive, we have expediated shipment, contacted shipper, can't make any sense out their tracking for item? Then it turned Ugly with me threatening fraudulent charges thru Chase Credit card, again telling me were processing your refund. Well it never came and never came finally it showed up on my Credit Card. By the way the swim suit never has showed up. Really think twice before you order from these people. Beauitul adds, beautiful clothes, but nothing at your door step... maybe its sitting in one of those container ships off the coast of Long Beach, CA, but on the tracking it has an image of a small airplane so no idea how they ship anything if they really do ship.
The two blouses I ordered are absolutely gorgeous! The colors are more vibrant than you see on the Modlily website, and as a seamstress I can say they are well made! I will definitely be a return customer!
Although I have not kept anything I've ordered, Mainly It was Fit, and style was to young for me. There Price and quality of the Tops are very good, They have a lot of cute tops. I will continue to shop there. Freda
My overall experience was good and did not have to wait too long for item.
Prompt and thorough service. My first time ordering from here... so far, impressed!
I am very pleased with the service I got, even when I missed my delivery you communicated and I got it the following day. My swim dress fits perfectly and the quality is much better than I expected. Thank you very much!
Love, love, love the tops I purchased. Fit is true to size and are quality made. Will definitely order again.
I purchased 3 tops in medium and only 1 fit. Don't know how to exchange and am very disappointed.
The worst fraudulent company EVER! DO NOT ORDER ANYTHING FROM THEM! I purchased a pair of cowboy boots stated they are genuine leather. I got a package shipped to me from "China" and the boots were made out of crappy plastic!
Received my order in a good time frame. Packed nicely in individual bags. Most items were perfect. I have sent another order now I know the products are good quality and prices are good. Would definitely recommend Modlily.
Excellent service. Beautiful Quality top. Very satisfied customer.
I loved the top I ordered. It came faster than I expected. Thank you Zulily!
Worst company I have ever dealt with! Especially if you need to return. You pay all s&h costs and will not receive your full refund back on your merchandise. And the communication is horrible! Do yourself a favor and order elsewhere. Too many companies out there to have to deal with this!
Very pleased with both the items purchased and the service. Will recommend to family and friends.
Thanks for the help-It was fast and efficient. I just wished I could have had it off my order instead of next time.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members