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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
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I ordered a beautiful top from Modlily. When it came the style was NOTHING like the one I ordered! It is horrendous! It hangs like a tent and is way too big! Ridiculous!
I have ordered from Modlily alot for myself & my mother we really like the clothes we have got. Fits true to size looks great and gets all of compliments.
The top I ordered was beautiful, nice material and well made, but unfortunately I received the wrong size.
I contacted ModLily and I recieved a refund the following day
Great customer service
Im now looking to order more of their lovely clothes
I ordered 5 beautiful tops and I received 5 beautiful Tops! Fit great, look great! Shipping was exactly the date ModLily said.
Wonderful service for a little old lady who is not really conversant with technology.
Thanks again.
I love the styles that I've seen. The sizes are a true fit, with a little more room.
Very professional and helpful. I was treated with respect and attention was paid to what I was saying. I will definitely order from this company again... Thank you!
I did have a great experience with Modlily Customer Service and the Representative that was helping me with the 3 items I did not receive was very helpful and went over and above expectations.
Thank you very much for your service.
With my lack of experience on ordering through Modlily, this individual has been more than accommodating.
Very pleased with items and delivered before expected date
Customer service rep was great. Received wrong product. They looked into it and I received my money back in a timely fashion. When you said you would contact me in the next day you do. Great customer service.
I am really impressed with Modlily. They even emailed me to confirm my address as I was shipping to a different address then my billing address. They took the time to confirm that it was actually me and that this is address was correct. Sunshine was a great help. I have also received my order quickly, even with the verification.
I have dealt with several similar online stores n will now only do business with MODLILY. Their customer service rises above all the rest. Not to mention receiving the items ordered n not just anything they decide to ship. They also stand behind their products.
Not only will you find the most beautiful, unique, high-quality items at the best price, Customer Service is a joy to work with. I have occasionally had to exchange an item for a different size and they are continually engaged with updates on the return process. I'm so glad I discovered Modlily. You will be, too!
I ordered 2 plus size dresses and both were received together promptly. Unfortunately, they were way too long in length for me and I had to return them. I am awaiting my refund. Thank you.
Good, they contacted me just few hours after my PO, I answer the request they did and they confirmed quick. That's good. I don't have to be waiting for days
I've ordered several times from ModLily and their products are really quite nice. Returns are pretty easy too.
She was very helpful, it was one of the most helpful I've ever received! This girl deserves a raise or at least accolades! I will continue to do business with Modlilly if all of your customer service reps are as helpful as she.
My only concern is the bathing suits are not chlorine proof. Or if they are, there is no reference.
I am looking for bathing suit for water fitness.
Otherwise, I am pleased with the swimsuits and shorts.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.