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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
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Modlily Reviews Summary
The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
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I had a question about my order, which appeared to be delayed. I received quick response. This representative was extremely friendly, expedient, and knowledgeable! I received various follow-up messages, until the issue was resolved- which was awesome! Thank you so much! I will continue to shop here!
My order arrived very quickly and before I needed it. Everything fit so the sizes are old normal sizes, not what used to be an XL is now a 4XL. Very happy.
So wanted to receive the tankini top i ordered October 10... but after 3 months and numerous emails to the company ( which asked me to wait 2 moredays while they checked on it.), i finally surrender. Calling Visa today to dispute the charge. Very disappointed.
Placed an online order, when the order was placed an old address was showing. I immediately cancelled the order but let them know why and provided a correct address! The made the change immediately and the order was shipped in less than 12 hours from my request! Awesome service, very responsive, happy to do business with them!
My 1st time ordering received item ok prices are reasonable clothes so far have been ok but sizes are a we bit off but the ones i have bought are good quality
Great fitting, great price, great colours, great packaging
I am enjoying my new clothes from Modlily. Beautiful styles that flatter my style. Always receive compliments from others who ask where I purchased my garment. I recommend Modlily. My sister ordered some new tops and is anxiously awaiting her order.
Since Modlily caught my eye on Facebook I have ordered six tops (one for a present for my friend) and three Tankinis. My friend loved her top and so far I can't fault my purchases A couple of things to note are. That delivery does take a while tup to 4 weeks (so if you need something for a special occasion please keep t this in mind). Secondly, personally don't like my clothes being a dead fit so I would recommend ordering a size bigger.
This was my first time ordering from ModLily and the clothing arrived within 3 weeks of ordering, all the clothes fit well and were true to the website photos. I will be shopping at this site again.
I spotted Modlily while searching for some new tops and tees to replace my old, run down, wardrobe. They have styles I like, at prices I can afford and so far everything I have ordered is top quality, reasonably prices, and was delivered very quickly. Would highly recommend.
Good dress but not for my daughter's wedding. A little disappointed though. But thank you
Aria noticed the billing address and shipping address did not match and were different countries. She checked to ensure this what I intended instead of blindly sending out the product.
Love this too. Great colour and festive. Washed well and no fading of colours.
Over this last year I have bought many items from modlily, my experience with the company has been excellent. The clothes I bought are a true fit. My most recent purchase of 2 dresses have not disappointed.
Hurtig levering og fin behandling. Da der var en lille uheld med den ene kjole, ingen tvivl bare refundering
Fast delivery and Satisfied with the product. It was as shown on the Web site
Had to return some items that were too small (even though they should have fit based on size chart measurements). After initiating the return process, I asked them to send me the return address when I should have simply clicked a button to print the return label. When I contacted customer service and explained the mistake made, the "Customer Service" agent (I think the name was Rinna - something similar to that) said "I can't fis this for you" (spelling error intended & included). "Just return to the address". I further explained - I don't think you understand, I just want you to provide me with the return label, but it's no longer an option. The response was the same "Return to the address". No suggestions on how to fix the issue, not even an "I'm sorry". What garbage. This was my first and will be my last order with Modlily. In today's marketplace, a retailer should know that there is another, better option down the road if they can't fulfill a real level of customer service. I know this sounds complain-y, but it is the truth and I am only sharing to help you avoid potential issues with a retailer who doesn't seem to deserve it.
I ordered a top for my mum, it was not only expetional but delivery was earlier than expected, couldn't recommend more
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members