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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
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Modlily Reviews Summary
The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
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They are prompt at getting back to you if you contact them so I am looking forward to getting my products from them
I knew i was supposed to have discounts because of what i ordered, but at checkout, i couldnt find my discount code. I sent an email as a reply to my confirmation and the next day my account had been refunded my missing coupon amount.
Thanks. I can hardly wait for my products to come
My request for a size change was acknowledged and arranged very promptly and efficiently by Sunshine. Her attention to customer service is much appreciated.
Great experience from start to finish! I ordered some things, I was told when they would be delivered and how. The order arrived earlier than expected and the whole experience was absolutely fantastic!
Needed to modify my order. Fast reply and change made no problem.
An item of clothing I'd ordered was out of stock. I was sent a ticket to explain, and inform me that my shopping account had been credited.
I requested a refund to my PayPal account rather than a credit note. This was dealt with promptly by customer service member, named sunshine. I can not fault the service I received. Thankyou.
Modlilly has been great in delivery, but the elegant jumpsuit was quite large from waist band to underarm. But I'm getting it altered.
Was Good and answered quickly still waiting on. Item
2 of my tops fit but one was way to small I will have to give it to my daughter
I had put in an order but it had not been processed yet and I wanted to remove one of the tops I had ordered and replace it with a different one. The person who took care of my order did an excellent job and got everything perfect and in a timely manner! I have been happy with their products in the past and I am looking forward to my new order coming!
Easy to order and speedy delivery. Dress fits to perfection, love it. Would highly recommend this beautiful dress, great quality and great price too.
I have sent pictures of 2 shirts I bought in my June order that had snags in them. I am waiting to hear back of they will replace these 2 shirts. Hopefully I can give a 5 star
Ordered and received within 2 weeks, sooner than I expected.
One item was a little smaller that I expected for being "plus size", but definitely would purchase again!
J'ai achetĂ© plusieurs tuniques en mĂȘme temps mais j'avais un petit doute sur la qualitĂ©. Surprise le qualitĂ© est trĂšs bonne et la taille est correct. Je vais sĂ»rement acheter d'autres vĂȘtements plus tard
I can't say enough about the fantastic customer service I experienced on this site, not only the garments are of great quality for the price, but the customer service representatives are kind, patient, prompt, and very easy to deal with. They solved sizing issues with one of my purchases very effectively. Love purchasing on this site and will happily continue to do so. A++
Easy site. Prompt delivery. Goods range from excellent to below standard. Not bad for the price though.
Very pleased with my order. Love the fabrics and style. Looking forward to future offerings.
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- Sitejabberâs sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members