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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
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Modlily Reviews Summary
The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
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I love this shirt. It is not a heavy material rather more silky and very comfortable. Colors are vivid and bright.
More or an orange pink than deep red.
Order early as Christmas shipping was hectic but it arrived in time thanks to awesome customer care.
My Order got lost the 1st time and they replaced it immediately. The clothes are very nice and fit perfect!
I've had nothing but great experiences with this company. The products are well made and shipped as promised.
I ordered three items on Nov. 29, and I was told the delivery window. They did not meet that window. When I called to chat online, they were extremely unhelpful. Just kept repeating what I already knew: "It's in the way to your address.". The tracking information was both inaccurate and useless. Saying it was in Carson, CA for three weeks. They blamed the shipper, but they picked the shipper. So don't count on your items being delivered when Modlily says they will be. They offered ZERO compensation. Not impressed.
Very flattering. Perfect fit and quality fabric. Delivery earlier than expected. Very pleased
I've been very satisfied with the customer service Sunshine has provided. The quick response she did in contacting me, correcting and fixing a mistake I made on my order. It was such a great relief,, knowing that I would not have to make a new order or wait on another.
The staff were very responsive in helping to ensure I received my order after local disruptions to our delivery service due to covid, saw my purchase returned to the company. The staff at Modlily actively pursued my inquiries and promptly dispatched a replacement order.
I love the purchases I made and am so happy that the staff at Modlily gave such great service.
She was very helpful inn fixing the error, and the quick shipping of the tops I bought was great.
I only received one of the two swimming costumes I ordered. It was out of stock I then ended up finding the credit section so have applied for a refund. Hopefully this will happen. If so I will order again
I love the items I ordered and everything fits great!
I cannot describe how pleased my wife was to receive her 2x dresses, The quality was amazing as was the service and delivery. Both Dresses although purchased on different days arrived down under in New Zealand over a week ahead of schedule. Fantastic, wonderful experience dealing with this supplier, highly recommended. Thank you team ModLily;-)
In the past year I've purchased 3 swimsuits for an upcoming vacation. The swimsuits have all fit well, are well made and very comfortable to wear.
I am grateful that you saw I was at another address. My last order i was in Virginia and now I am in Florida. I was happy that the difference was noticed and now I will surely get my order delivered to the correct address. Thanks so much for double checking so I get my order at the right address.
I inquired about my order and the person who responded was very professional and polite. It made me comfortable to know they hadn't lost my order.
I absolutely loved the blouses that I received. I do have to return 1 because I ordered the wrong size but, it is still beautiful and all I want is a replacement in the right size. They fit to size and you get what you order.
Thank You
Rachel Dearman
This was the first time I ordered from Modlily and it won't be my last! I ordered 5 items: 3 velveteen tops, 1 sweater and a Christmas sweatshirt! All arrived today(12/23). Shipping took about a month, as I suspect it was coming from China. The quality, workmanship and craftsmanship was exquisite. The detail on the velveteen tops is beautiful. The sweater is like a soft chenille, its lightweight and perfect for the climate I live in. The sweatshirt is is warm, but not to hot! U ordered an XL in all, and the fit is perfect. Each item was carefully wrapped in individual zip lock bags. I am very happy with my purchases and plan to order from this company again.
Ordered on 11/27. Was told it shipped 11/27. Did not receive until 12/20
Product is very nice.
Shipping took forever. Package went from midwest to California before returning to Michigan. Wow!
I thought I would try some of the clothes and I was pleasantly surprised at the quality of the close. They came quickly to. I would definitely order again
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members