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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
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Modlily Reviews Summary
The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
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This company store is a front for a PHISHING SCAM! I have never ordered clothing from Modlily or even heard of them until I got an email from them saying that my order was on its way and the email was tailored to took legitimate. They even tried to guess my name from my initial on my email address so it looked like it was real. The only way to complain or let someone know this was not my order was to create a profile on their website where you have to give them your info and create a password. Ultimately- DO NOT BUY FROM HERE. Or anyplace that requires you to create a profile in order to complain about an order that you did not purchase. This is most likely a good way to be tricked into giving personal information and having your account hacked. I found this site to give a review and saw loads of good reviews and I imagine most of them are fake.
This was my first experience shopping on Modlily and it was great... products are good quality, and the shipment arrived faster than I expected. I just need to pay closer attention to sizing details since not all size mediums are the same.
I placed an order for 3 dresses. I received the order in great time and very well packed!
The dresses fit beautifully! I shall order again!
Thank you!
I ordered 3 shirts. Two were fine. The third looked terrible. The cut was wrong, it was very wide at the bottom, no shape and different colour from the picture shown.
I asked for a refund, got an answer that I can get a refund if I send it back.
The cost of sending is on me. I live abroad, so it's not acceptable.
In other companies they treat you much better.
I will not order here and not recommend.
I wish I could show you the shirt I got.
Thanks so much for your wonderful service. I received my order yesterday exactly the day your email said I would. They tops we're a wonderful fit, workmanship was super, I didn't realise it was coming from China and was a bit apprehensive when I found out, but I shouldn't have worried as in all my online clothing purchases, I have never had such wonderful workmanship, thanks to the people who sewed them. I will definitely be ordering from you again. I have handed your details on to friends who wanted to know where my tops came from. I have no hesitation in recommending your firm to prospective purchasers. Thanks once again.
Betty Baker NZ
Great experience but bad shipping delays, no fault of Modlily.
Placed order... delivery was late, but communication continued to update me on issues. Merchandise was delivered and perfect. Thank you for your customer service.
I had some issues with my orders. I was not a happy camper. When I contacted customer services not only did I get the help with MT order but now I am a Mod lily Lady
Я заказала себе свитшот, английский язык знаю плохо, возникли некоторые сложности, но благодаря операторам, все решилось быстро, сразу реагируют на проблемы, быстро отвечают, подсказывают, я всем довольна. Спасибо!
The customer service representative quickly responded to my request and provided the necessary information. Thank you!
Was concerned because I hadn't heard anything about my orders for 15 days everything was sorted out straight away thanking you
I am extremely happy with my purchase of swimwear. Good quality fabric, feels amazing on and looks great to.
I would LOVE to see Petite sizes. There are so many beautiful things I would purchase if I could buy Petite Small.
The blouses I bought are very well made. Love them. Plan to more business with you
Fast shipping and beautiful selections. When I figure out what size I take I will order more.
The people at Modlily are very helpful and attentive every time I have ordered and/or returned. Modlily has a great staff!
A shipment was delayed. I inquired and a response was received within minutes.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members