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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
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Very easy to order, good selections with the look and fit being as advertised. Good delivery
I have purchased a lot of shirts/blouses from Modily and have NEVER been dissatisfied. The clothes are well made and most are true to size. I can always find something at Modily.com that I can't live without. Prices are very reasonable.
I am praying for my top to come before February 20 for my daughters wedding! She even beat cancer last year! I know Modilly is doing everything they can?!
I bought 2 beautiful swimsuits that to my dismay were too small. I was so mad because they were awesome swim dresses. Needless to say, I had to return them. My return process went very well thanks to the caring customer service team. My money was refunded back to my credit card & everyone was so good about it. I would not hesitate to purchase again AFTER I lose some of this extra poundage!
Love my new swimdresses they fit exactly like there size suggests
Would order more efficient delivery and even a email to say thanks
Beautiful clothes and beautiful Style. Great service. Will definitely use this site again for clothing.
Thank you for your great deals. I will order again. Nice clothing choice in style, color and sizes.
My order had to be shipped separately, the second half took a while. When the 2nd half arrived arrived it was exactly what I ordered everything was beautiful and fit nicely.
Excellent service. Nice dress and like all the other products.
They are true to size my mistake i order one size up.
I was very skeptical about placing an order for the 1st time. Matter of fact it took me a few months to decide whether or not I wanted to order online from a company I had never heard of. I did finally place an order and to my pleasant surprise, when the order came in I was very pleased with the quality of the clothing. So I placed another order thinking well hopefully it wasn't a one time deal of getting decent clothes online. And again I was so pleased with the dresses I ordered. So needless to say I'm a fan. Just placed another order with them and I'm sure it won't be my last. Thank you Modlily for all you do.
During the first part of December, I ordered 5 blouses from this company. I didn't get my blouses until sometime in January, thus I missed the holidays to wear them. They sat in LA for a long, long time. The tops I ordered are very heavy because of the layers and what they are made out of. It depends on what you order because one of my blouses is light. I mistakenly order 2 of the same blouse and had to return it. The cost to return was $14.00. That is how heavy it was. The total cost for this blouse was $32.00. Because the delivery was so slow I figured that the return of the one blouse would be the same, but that went fairly quickly. ModLily was on top of the return. They did let me know when they received it and they did refund my money. Next time, I will look closer at the blouses that I am ordering to make sure that I don't buy the very heavy ones. In Phoenix, Arizona, you don't need thick blouses.
Fast delivery everything was exactly the way it was supposed to be except for one item came in too big
Bought some items off this company, and had some trouble receiving them because of the postage and delivery.
The communication back and forth was excellent and on a daily basis. They helped me out until i received my parcel.
My items were all perfect which made my day. The quality of the clothes is very good. Very happy with the service. Thankyou
Maria
This is definitely my to go place for shopping! Service is great and they make every effort to make your experience a pleasure to shop here! Have told my friends to definitely shop here!
I ordered a blouse I though I had ordered it properly but I didn't then when I realized I hadn't and got in touch with you you couldn't have been most helpful and quick to help me I am very happy and appreciated all you have done to help me so thank you very much
A repackaged/returned item was sent with my order, it was a mismarked/incorrect size. After my return was received they requested I pay an additional $10 for the return shipping. I opted for a refund and Modlily has deducted the $10 additional return shipping fee from my refund. I am DISsatisfied with the quality of the entire order and would prefer to return the entire order, but I am not confident that I would receive a full refund for my ill fated purchase. The suit bottoms are very cheaply constructed and the fabric has a disagreeable smell that persists after washing as directed. I am not happy with my purchase, and I am NOT satisfied with my refund despite carefully following all instructions according to their refund/return policy. The problem has not been resolved to my satisfaction.
The 2 suits pictured are both size medium. The first photo is the repackaged item I received that is a full 1.5" narrower than the other 2 size medium suits I ordered. They refuse to acknowledge that the suit is incorrectly sized and wanted to charge additional money to send me a replacement.
I have returned some items and there are two I would still like to return but there is a "no return" on the items and I should have looked further into that information when I ordered them. Because of that, I have two items that I want to return but cannot.
I had thought my order was not on the way so, I contacted ModLily. They were very responsive and willing to assist. I actually got my product while I was inquiring.
I have never had any issues with my orders. I know transport has been slow at times for some companies. ALL is GOOD.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.