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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
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Modlily Reviews Summary
The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
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I ordered a snowman sweatshirt an it was way too big. So I returned it with a different size. I wax informed that it was no longer in stock. So I asked for sn exchange. According to your chart I wear a 2xl size. So I exchanged it for a sweatshirt with buttons down the sleeve. When it came it was also to big do I returned it with a request of the sweatshirt with buttons down the sleeve in a xl. I was told that I had already had two exchanges snd I could no longer exchange it. I just want my sweatshirt with buttons replaced as soon as possible. Thank you.
They gave me a full support during the purchase. I didn't receive the item but I think they will send it to me on the right time
Great customer service! Very responsive and communicates well.
Fastest shopping on any online dress orders so happy with what I ordered ill be shopping from Modlily from now on
Ordered new tankini and boy shorts. Was very happy with the fit, look, price, and speedy delivery.
There is no return label please tell me how to return please.
Thank you
Modlilly has responded to all my complaints. Bathing suit was a "second" but was sold as a new item stitching on breast was folded on one breast and sewed different. Criss cross in front came unsewn upon first try on. Padding in cups look like cellulite. Fits great but poorly made. Modlilly gave me a 3.50 credit. Suit was around 29.00 and non returnable
I appreciate the experience of customer service with ModLily. Having several returns and an exchange was overwhelming for me, being my first time. But the communication was very well handled. I appreciate the way I was helped!
Seldom do you buy online and receive the perfect fit. Thanks Modlily--you did it!
Great delivery service excellent clothing and good fit you get what you see
I was very happy with the help and understanding I have received. I don't purchase online very often so mistakes are made. The help I have received was brilliant.
I find it very difficult to login into my account. Easy to shop and get an account set up but then when trying to login to do more shopping a second time I find it very difficult. The SIGN IN button doesn't seem to work.
Saw this outfit in a shop. They could not get my size. My daughter found it on your website and ordered it! I was delighted when it came quickly, it is well-made and the price was so reasonable.
I found that most bridal shops think that the mother of the bride should look frumpy but this outfit is fashionable and fun! Thanks
I purchased 7 bathing suits for my granddaughters and myself. They are beautiful. If you are a larger body type, order up a size or 2. The regular sizes seem true to size.
Once I had placed my order, I was able to track it through the link on the email I received. The item was delivered exactly within the timeframe given. Then I received a follow up email confirming delivery. Cannot fault the service. In fact I ordered from the website based on other reviews I had read.
Love my Heart Sweatshirt!
Modlily is a great company with beautiful clothes!
It was easy to return the tops. They kept in contact with me as I went through the returnand refund process.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members