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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
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Modlily Reviews Summary
The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
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I just klmade my first order with Modlily. I didn't realize when I placed the order, that a bathing suit that was on sale, accidentally charged me full price. I notified customer service and they had it resolved and refunded very quickly. Im extremely happy with their efficient, and courteous service
I purchased two suits and love them both. They were shipped separately so I was a little concerned when the 1st one arrived and stated that the order was completed. But we were able to get everything straightened out and the 2nd suit arrived just a few days later.
There was a glitch during the ordering process that caused only the top of the swim suit to get ordered. I was immediately contacted by email and given options prior to shipping. The whole process was completed within two days. Very satisfied with the service and am looking forward to the arrival of the swim suit.
Ordered a swimsuit in early Feb. That order was canceled as unavailable so I ordered a second suit. I finally received it mid March. I was surprised at how long it took to ship. Other than long delivery time the item is great.
I'm new to Modlily and placed an order for 4 dresses, and then changed my mind twice! Staff were very accommodating and understanding. I'm excited to see my 2 dresses that are coming. Great customer service for mixups that I generated. Thank you.
Promp and efficient followed up by an email. I hadn't noticed that my old address was on the order confirmation and I went on the chat and had it changed.
I'm very happy with the service at ModLily, they have excellent customer service and their tops and dresses I bought are of high quality and great designs.
This swimsuit is cute and fits well. I usually buy swimsuits 1 size up but I didn't have to with this one.
I ordered two dresses that were nice but way too long. I immediately returned them to exchange for two more dresses. The exchange items were never sent to me. When I complained I was sent a $10 invoice for return shipping. For several weeks now the tracking information on the order has never changed. The event that I needed the dresses for has passed and I no longer need them. It's frustrating that you have to deal by email and can't call them to handle a problem.
I love the dresses
They are beautiful. They fit great
I am also happy with the service
I already bought 22 dresses and 3 tops
I am going to continue shopping from modlily
Thought the beautiful styles and prices were too good to be true. They weren't! The quality and service are also excellent. This is my new favorite!
I accidentally ordered the wrong size on the bottoms and customer service was able to change it before it shipped. Thank you
I placed two orders within days of each other. I received order #MM**************. The items were as described in the catalogue. I was pleased and look forward to receiving my second order #MM**************.
My situation was I duplicated a bathing suit (I liked so much I brought it twice lol) but seriously they stop the order switched to another item I liked and refund the difference right away
I ordered bathing suits tops that ended up being too small. Originally I requested a refund, but changed my mind and requested an exchange. The representative was cordial in communicating and active swiftly to my request.
My experience with Modlily is GREAT. I just got my order yesterday,. It took a month,. However it was worth it. This is my 3rd order from them and I will be getting more from them in the future. I believe that the clothes comes from Shanghai,... oh boy,... but you know,... the fit is perfect and the quality if incredible,. Really. If there was any bad quality in any of the clothes I would stop ordering from them. I also get the packaging very well presented,... in zip lock bags,... wonderful folded,... perfect condition,. True to the photo on the site and the fit is always as it says,. Not a small size that I would think coming from an Asian country. I love the 2 piece bathing suits with the longer tops with either ruffles or pleats and the fit is perfect and lovely,. Makes this 64 year old feel a bit sexy actually. I am amazed with the lovely clothes,... I will order yet again,. Many thanks ModLily.
My purchases are very well made, fit beautifully, and were bet reasonably priced.
Great products good quality but delivery was a month longer than quoted... I hope that's not the normal. I have ordered again as quality and designs are wonderful
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members