About the Business
Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Business Highlights
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Reviews Summary
Modlily has a rating of 4.5 stars from 8,028 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.
I purchased 6 tops/tunic/dress looks, all size Large ( I'm 5'3"--135 lbs), 1 I use as a house gown due to its extreme length but at least I can use it. 1pc, I can wear but its snug, 3pcs might would fit a 10 yr old but would be way to long, 1pc, would make a great 6 yr old girl a sleeper gown. $168.00 worth and I actually have worn the one item with leggings out a couple of times and around inside the house on days off as a long house dress. When I requested a return the word was NO, when I ask to exchange the suggestion was to keep and buy more at a reduced price. CHEAP FABRIC, and will NEVER fit an American Woman's Size. As I stated, I actually got 4 different sizes out of 6 all with a Large tag sewn in the neck. WASTE OF TIME AND MONEY. Go the the cheapest Dollar Store in American and you can buy better! SERIOUSLY
I'm giving up - their photos show a great item, when you get it, it's NOTHING like they show, made poorly, size varies - I am a medium to small - in some cases the 'M' would fit a CHILD, another dress I bought would fit size Xlarge! I give up - not worth it to send back because it takes too long to get. I've ordered 4 things - 2 of which actually fit. Of the the 2 that fit, they did NOT look like the photos shown in the description in the least.
I must say I wasn't sure but the quality of this dress is SUPERB! I am really impressed, ESPECIALLY for the money. I will DEFINITELY order this in every color I can get my hands on. You can dress this up or dress it down. I TOTALLY recommend this.
I did the order online when I came across the website on FB. First time I've ever done this, but I must say I was very pleased. The order arrived on time and the products, Amazing!
I like the products but shipping is slow. Also I went to leave a review for a product and it says I did not purchase the product so I couldn't review it.
The process was very easy when using credit dollars.
I had an issue with my order and they communicated really well with me to help with a solution.
Because of Maya I am going to try and order again this person is very helpful even tho I keep losing the conversation she kept helping me each time that you Maya
My first purchase with modlily was as buying online should be. The service was efficient and fast and my purchases were as described on modlily's webpage. Altogether satisfactory.
DO NOT order anything through this site. They take your money and do not deliver! Then when questioned turn around and blame you. Their service is BULL$#*!!
I ordered one item from ModLily back on March 21,20 and I still have not received as of May 14,20. I filed a complaint with them in April at the 30 day mark and ever since have only received replies back your package is in transit. In one reply they expressed the following " According to our policy, if you receive the order after 30 days of latest delivery deadline, I can apply a full refund, and you can still keep the parcel when receiving them" However I have yet to see the item I ordered or a refund at this point almost 2 months later. Does appear to be a scam website, I will go through my credit card company and hopefully get my money back, should Have come here to read similar reviews first before buying. UPDATE: As other reviews have indicated I too was given a bogus tracking number that is not recognized by USPS. Indicated "Duplicate number" as they are just re-using tracking numbers as part of their scam. I have also turned in a complaint with the FTC and urge others to do the same.
I'm very happy with the service at ModLily, they have excellent customer service and their tops and dresses I bought are of high quality and great designs.
The colors of the tops I purchased are so vibrant a real standout. The fit is a little snug maybe I will need to loose a pound or two for a better and proper fit. Love it!
I was notified that I apparently had a duplicate order. They in turned canceled one of them. I had no idea that this took place and was very happy they had my back! Thank you once again!
I ordered 2 swimsuits. The top pieces were too small and I needed to exchange them for a different size - Renee and Emily were awesome to work with and made the process sooooo easy!
I would like to recommend this site to my family and friends. I have bought from Modlily several times.The price is reasonale, delivery speed is quick and packaging is good. Good choice for everyone.
Anusha was very helpful in giving me the length of a dress I was thinking of buying. It was way too long and as I am short I needed to know before I purchased.
I didnt have a clue what to expect but it says true to size. About right. The colors were not as vibrant as it shows in the picture. But not bad. I'll buy again.
I ordered one of your bathing suits and wasn't sure what to expect. However it arrived and fit beautifully. I have since ordered another. Some websites don't deliver what I expect but yours did!
Great look, true size and perfect fit. Received a lot of compliments and then talked about Modlily.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members